scholarly journals A Cross-National Validation of the Short Employment Hope Scale (EHS-14) in the United States and South Korea

2016 ◽  
Vol 40 (1) ◽  
pp. 41-51 ◽  
Author(s):  
Philip Young P. Hong ◽  
In Han Song ◽  
Sangmi Choi ◽  
Jang Ho Park
Keyword(s):  
United States ◽  
South Korea ◽  
The United States ◽  
Cross National

scholarly journals Social Media Posts on Samsung Galaxy Note 7 Explosion: A Comparative Analysis of Crisis Framing and Sentiments in Three Nations

2019 ◽  
Vol 2 (2) ◽  
pp. 259-290 ◽  
Author(s):  
Seok Kang ◽  
KyuJin Shim ◽  
Jiyoun Kim
Keyword(s):  
United States ◽  
Social Media ◽  
Comparative Analysis ◽  
South Korea ◽  
The United States ◽  
Negative Sentiment ◽  
Corporate Crisis ◽  
Cross National ◽  
Conflict Frames

This study explores the Samsung Galaxy Note 7 explosion crisis by analyzing posts on Twitter in three nations: the United States, Australia, and South Korea. Using the perspectives of generic frames, issue-specific frames, cross-national frames, and user sentiment on Twitter, this study analyzes 600 posts (200 from each nation). Results reveal that Twitter posts frequently framed the crisis using attribution, morality, and conflict frames. Posts about the explosion were more professional frame oriented than national frame oriented. Negative sentiment was dominant in Twitter posts about the explosion. Morality, corporate breakdown, and customer concerns were highly associated with negative sentiment. The results demonstrate how global users respond to a corporate crisis. Study implications and suggestions are discussed.

Sign in / Sign up

Export Citation Format

Share Document