Nursing Service Staffing and Quality of Nursing Care

The Parents' satisfaction of premature babies is very important as one of the basic steps in determining the quality of nursing service. This study aims to identify parental satisfaction in the perinatology. Consecutive sampling technique was conducted to select 59 parents of premature babies as research respondents. Instrument in this study uses EMPATHIC N. The data was analyzed with Pearson test. The results showed that the average of premature babies’ care score was 161.93 and the average of parents’ satisfaction score was 280.07. Nursing care should be evaluated to improve the performance of nurses and the quality of care of premature babies and parents’ satisfaction.

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Gambaran Kepuasan Pasien yang Menggunakan Jaminan Kesehatan (BPJS) terhadap Mutu Pelayanan Keperawatan di Rumah Sakit Kabupaten Jember

Pustaka Kesehatan ◽

10.19184/pk.v8i2.16422 ◽

2020 ◽

Vol 8 (2) ◽

pp. 112

Author(s):

Kurnia Rahmawati ◽

Anisah Ardiana ◽

Dicky Endrian Kurniawan

Keyword(s):

Patient Satisfaction ◽

Health Service ◽

Nursing Care ◽

Cross Sectional Study ◽

Care Quality ◽

Cross Sectional ◽

Nursing Service ◽

Inpatient Ward ◽

Quality Of Nursing

Quality of service is a service that suits your needs, affordable, effective, efficient, and no risk to save on expenses. This study aimed to analyze the description of BPJS patient satisfaction with the quality of nursing service at inpatient ward of hospital in Jember. This was a cross sectional study. The subjects of this study were BPJS patients at inpatient ward at hospital in Jember. There were 120 respondents choosed by purposive sampling. Data were collected using the Patient Satisfaction with Nursing Care Quality Questionnaire (PNSCQQ). This study showed that the patient satisfaction is not optimal. Indicators of general perception of patients in each statement showed that 80 patients (63.5%) said the overall quality of health service received was good. The overall quality of nursing service was also said to be good by 80 patients (63.5%). As many as 90 patients (71.5%) agreed that they wanted to recommend one of the hospital in Jember to family and friends who needed help in terms of health service. This research showed that it is important to improve the quality of nursing service to increase patient satisfaction. Nurses need to improve nursing care. This research can be used as a reference and illustration for hospital management, and nurses are expected to implement and improve quality nursing service in order to achieve better health service so patient satisfaction will be increase.

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Maintaining the Quality of Nursing Service in the Emergency: Nursing Service and Nursing Care Are by No Means Synonymous Terms

AJN American Journal of Nursing ◽

10.2307/3415824 ◽

1942 ◽

Vol 42 (7) ◽

pp. 774 ◽

Cited By ~ 1

Author(s):

Clare Dennison

Keyword(s):

Nursing Care ◽

Emergency Nursing ◽

Nursing Service ◽

Quality Of Nursing

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PRODUKTIFITAS PERAWAT BERDASARKAN STANDAR ASUHAN KEPERAWATAN

Jurnal Kesehatan Manarang ◽

10.33490/jkm.v3i2.42 ◽

2018 ◽

Vol 3 (2) ◽

pp. 86

Author(s):

Asrie Abu

Keyword(s):

Old Age ◽

Nursing Care ◽

Sampling Method ◽

Univariate Analysis ◽

Female Gender ◽

Age Group ◽

Questionnaire Data ◽

Nursing Service ◽

Quality Of Nursing

The quality of nursing service influenced by productivity of nurses in implementing nursing care according to standard. The objective of this study is determine productivity of nurses based on nursing care standards at inpatient rooms of Lanto Dg Pasewang hospital on 2013. The sample in this study are nurses in inpatient room as many as 124 peoples obtained through exhaustive sampling method. The data collected by interview using questionnaire. Data were analyzed by univariate analysis. The variables are nursing productivity. The result of the research showed that most of respondents are 62,9% in 21-25 years old age group, 79,8% female gender, 75% educated as diploma, 67,7% unmarried, 46 % has 1-2 years of service, and 29,8% worked at Lontara 2. Based on univariat analysis showed that majority of nurses did not implementing nursing care according to standard (64,5%). It expected that the hospital management made strategic effort to increase the productivity of nurse according to nursing care standard.

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