scholarly journals Kepuasan Orang Tua Terhadap Pelayanan Keperawatan di Ruang Perinatologi

2019 ◽  
Vol 1 (2) ◽  
Author(s):  
Erna Julianti ◽  
Fajar Tri Waluyanti ◽  
Allenidekania Allenidekania
Keyword(s):  
Quality Of Care ◽  
Nursing Care ◽  
Sampling Technique ◽  
Parental Satisfaction ◽  
Nursing Service ◽  
Consecutive Sampling ◽  
Premature Babies ◽  
Pearson Test ◽  
Quality Of Nursing

The Parents' satisfaction of premature babies is very important as one of the basic steps in determining the quality of nursing service. This study aims to identify parental satisfaction in the perinatology. Consecutive sampling technique was conducted to select 59 parents of premature babies as research respondents. Instrument in this study uses EMPATHIC N. The data was analyzed with Pearson test. The results showed that the average of premature babies’ care score was 161.93 and the average of parents’ satisfaction score was 280.07. Nursing care should be evaluated to improve the performance of nurses and the quality of care of premature babies and parents’ satisfaction.

scholarly journals MOTIVASI KERJA DAN KINERJA ALUMNUS AKPER ADI HUSADA YANG BEKERJA DI RS ADI HUSADA UNDAAN WETAN SURABAYA

2015 ◽  
Vol 1 (1) ◽  
pp. 26
Author(s):  
Ni Putu Rusmini
Keyword(s):  
Nursing Care ◽  
Work Performance ◽  
Computer Software ◽  
Sampling Technique ◽  
Rank Test ◽  
Cross Sectional ◽  
Spearman Rank ◽  
Consecutive Sampling ◽  
Quality Of Nursing

Education and development of the nurse is one of the activities to be carried out by the nursing managers to support the performance of nurses, that are expected to improve the quality of nursing care. The performance assessment is a tool that can be trusted in the control of human resources and productivity. The aim of this study was to identify the motivation to work and work performance of AKPER Adi Husada Surabaya ex-students  who worked at the Adi Husada Undaan Wetan Hospital and identify relationship between both factors. This study uses correlation design with cross sectional approach, using consecutive sampling technique and obtained a sample of 94 respondents. Data obtained by using questionnaires and result was tested with Spearman Rank test using computer software with a significance p=0.05. Statistical test results showed r = 0.443, it shows the null hypothesis was rejected so that there was a weak relationship between motivation and work performance AKPER Adi Husada Surabaya ex-students who worked at the hospital Adi Husada Undaan Wetan Surabaya. So motivation factor was not the main factor that causes an increase in performance, but the entire internal and external factors greatly affect the performance of individual nurses. Expected nurses can improve motivation and other factors related to the performance becomes more optimized and can improve the quality of nursing care. Pembinaan dan pengembangan terhadap perawat merupakan salah satu kegiatan yang harus dilakukan oleh kepala ruangan atau manajer keperawatan untuk mendukung kinerja perawat, sehingga diharapkan mampu meningkatkan mutu pelayanan keperawatan. Penilaian kinerja merupakan alat yang dapat dipercaya dalam mengontrol sumber daya manusia dan produktivitas. Tujuan dari penelitian ini adalah untuk mengidentifikasi motivasi kerja, kinerja alumnus AKPER Adi Husada Surabaya yang bekerja di RS Adi Husada Undaan Wetan dan hubungan kedua faktor tersebut. Penelitian ini menggunakan desain korelasi dengan pendekatan potong lintang, menggunakan teknik consecutive sampling dan didapatkan sampel sebanyak 94 responden. Data diperoleh dengan menggunakan kuesioner kemudian diuji dengan Spearman Rank test menggunakan software computer dengan signifikansi p=0,05. Hasil uji statistic menunjukkan r= 0,443, hal tersebut menunjukkan hipotesis nol ditolak sehingga ada hubungan namun bersifat lemah antara motivasi kerja dan kinerja alumnus AKPER Adi Husada Surabaya yang bekerja di RS Adi Husada Undaan Wetan Surabaya. Faktor motivasi kerja bukan faktor utama yang menyebabkan peningkatan kinerja namun seluruh faktor internal maupun ekternal individu sangat mempengaruhi kinerja perawat. Diharapkan perawat dapat meningkatkan motivasi kerja dan faktor lain yang terkait sehingga kinerja menjadi lebih optimal dan dapat meningkatkan mutu pelayanan keperawatan. DOWNLOAD FULL TEXT PDF >>

Nursing Service Staffing and Quality of Nursing Care

1960 ◽  
Vol 9 (3) ◽  
pp. 149-154 ◽  
Author(s):  
Beverly J. Safford ◽  
Rozella M. Schlotfeld
Keyword(s):  
Nursing Care ◽  
Nursing Service ◽  
Quality Of Nursing

scholarly journals Gambaran Kepuasan Pasien yang Menggunakan Jaminan Kesehatan (BPJS) terhadap Mutu Pelayanan Keperawatan di Rumah Sakit Kabupaten Jember

2020 ◽  
Vol 8 (2) ◽  
pp. 112
Author(s):  
Kurnia Rahmawati ◽  
Anisah Ardiana ◽  
Dicky Endrian Kurniawan
Keyword(s):  
Patient Satisfaction ◽  
Health Service ◽  
Nursing Care ◽  
Cross Sectional Study ◽  
Care Quality ◽  
Cross Sectional ◽  
Nursing Service ◽  
Inpatient Ward ◽  
Quality Of Nursing

Quality of service is a service that suits your needs, affordable, effective, efficient, and no risk to save on expenses. This study aimed to analyze the description of BPJS patient satisfaction with the quality of nursing service at inpatient ward of hospital in Jember. This was a cross sectional study. The subjects of this study were BPJS patients at inpatient ward at hospital in Jember. There were 120 respondents choosed by purposive sampling. Data were collected using the Patient Satisfaction with Nursing Care Quality Questionnaire (PNSCQQ). This study showed that the patient satisfaction is not optimal. Indicators of general perception of patients in each statement showed that 80 patients (63.5%) said the overall quality of health service received was good. The overall quality of nursing service was also said to be good by 80 patients (63.5%). As many as 90 patients (71.5%) agreed that they wanted to recommend one of the hospital in Jember to family and friends who needed help in terms of health service. This research showed that it is important to improve the quality of nursing service to increase patient satisfaction. Nurses need to improve nursing care. This research can be used as a reference and illustration for hospital management, and nurses are expected to implement and improve quality nursing service in order to achieve better health service so patient satisfaction will be increase.

scholarly journals Individual and Social Factors Affecting Nurses’ Attitudes Toward and Quality of Care Given to Patients Who Attempted Suicide

2018 ◽  
Vol 3 (2) ◽  
pp. 82
Author(s):  
Fariba Bolourchifard ◽  
Fatemeh Basaadat Kavkouhi ◽  
Ali Darvishpoor Kakhaki ◽  
Maliheh Nasiri
Keyword(s):  
Quality Of Care ◽  
Nursing Care ◽  
Significant Relationship ◽  
Work Experience ◽  
Attempted Suicide ◽  
Factors Affecting ◽  
The Social ◽  
Critical Patients ◽  
Quality Of Nursing

Introduction: Nurses are the first healthcare professionals who meet patients who attempt suicide, and their attitudes toward these patients may be important. The purpose of this study was to evaluate the effect of demographic factors on nurses’ attitudes toward patients who attempt suicide and the quality of nursing care that these patients receive.Materials and Methods: This descriptive-correlational study was performed using the convenience sampling method on 182 nurses working at selected hospitals of medical universities in Tehran, Iran. Data were collected using questionnaires that gathered information about demographics, nurses’ attitudes toward patients who attempted suicide, and the quality of nursing care provided. Data were analyzed by the Statistical Package for the Social Sciences v.20 software and by the Pearson test and t-tests.Results: Regarding social and mental aspects, we found no significant statistical relationship between age and work experience with respect to nurses’ attitudes toward and the quality of care provided to patients who attempted suicide, but women provided higher-quality nursing care than men (P=0.046). Although the relationship between education and quality of nursing care was statistically significant (P=0.007), we found no significant relationship between education and attitude.Conclusion: We found no significant relationship between age and work experience with respect to nurses’ attitudes toward, and the quality of care provided to, patients who attempted suicide, but women provided higher-quality nursing care than men. Furthermore, quality of care was higher from nurses who had a bachelor-level education, suggesting that higher-educated nurses should be recruited to care for critical patients.

scholarly journals Perbandingan Model Asuhan Keperawatan Profesional Tim dengan Primary Nursing dalam Peningkatan Kualitas Asuhan Keperawatan di Rumah Sakit Kota Medan

2021 ◽  
Vol 6 (2) ◽  
pp. 149
Author(s):  
Hendry Kiswanto Mendrofa ◽  
Muhammad Taufik Daniel Hasibuan
Keyword(s):  
Nursing Care ◽  
Sampling Technique ◽  
Model Group ◽  
Care Model ◽  
Primary Nursing ◽  
Professional Nursing ◽  
Nursing Services ◽  
Team Model ◽  
Quality Of Nursing

The development of science and technology that continues to progress, especially in the health sector requires changes in terms of service so that in providing more professional services in hospitals, nursing care must be of high quality. Nursing Law Number 38 of 2014 Article 3B states that nursing arrangements aim to improve the quality of nursing services, therefore the provision of quality nursing services is important in today's health services. The model of professional nursing care is divided into several models, namely primary, team and case nursing. Based on the results of a survey of research journals, the researchers concluded that there was no research that compared the professional nursing care team model with primary nursing in improving the quality of nursing care. The purpose of this study was to identify the use of the professional nursing care team model with the primary nursing model in improving the quality of nursing care. This type of research is a quantitative research type with a comparative design. The population in this study were all patients at the Inpatient Hospital where the study was conducted. The sampling technique used was purposive sampling technique. Data collection on the quality of nursing care used a quality scale patient assessment instrument – the acute care version (PAQS-ACV). This instrument was developed to assess the quality of nursing care. Data analysis in this study used an independent t-test. normality test using the Kolmorogov-Smirnov test with a significance value (p > 0.05). The results showed that there was a significant difference between the quality of nursing care in the team group and the quality of nursing care in the primary nursing group where the value of sig (2-tailed) was 0.008 where > 0.05, the results also showed that based on the results of the frequency distribution test the quality of nursing care was using the team model and the primary nursing model has a high majority value of nursing care quality, but there is a difference in the average value (mean) where the quality of nursing care in the nursing care model group in the team method group is 144.86 and the quality of nursing care in the primary nursing model group is 155.83. These results indicate that the quality of nursing care with the primary nursing model has a higher quality of care value than the group nursing care model with the team method. Based on the results of this study, it is recommended that hospitals can apply a professional nursing practice model, especially the primary nursing model to further improve the quality of nursing care provided.

scholarly journals The Effect of Nurses’ Individual, Professional and Work Environment Characteristics on Their Perception of Quality of Nursing Care

2021 ◽  
Author(s):  
Nilgün Göktepe ◽  
Emine Türkmen ◽  
İbrahim Fener ◽  
Begüm Yalçın ◽  
Seda Sarıköse
Keyword(s):  
Regression Analysis ◽  
Quality Of Care ◽  
Work Environment ◽  
Nursing Care ◽  
Professional Experience ◽  
Nursing Work Environment ◽  
Perception Of Quality ◽  
Individual Professional ◽  
Quality Of Nursing

Aim: The aim of this study is to examine the effect of nurses’ individual, professional and work environment characteristics on their perceptions of quality of care. Method: This cross-sectional study was conducted in a university hospital where 400 nurses were employed, and conducted with 154 nurses who have been working in this hospital for at least one year and volunteered to participate in the study. The data were collected with an online questionnaire consisting of three parts. The survey form contained questions about the personal, professional characteristics, and workplace environment of the nurses, and their satisfaction levels about their perceptions of quality of nursing care, the Practice Environment Scale of the Nursing Work Index. Descriptive statistics and logistic regression analysis were used in data analysis. Results: Nurses rated their perceptions of quality of nursing care (mean score: 7.53±1.85; range: 0-10). The mean score of nursing work environment scale was 2.77±0.54. In the logistic regression analysis, it was determined that nurses’ perception of quality of nursing care was affected by “provision of necessary funding sources for quality of nursing care, competency level, staffing and resource adequacy total professional experience, nurse participation in hospital affairs (Nagelkerke R2=58%, p<.05). Conclusion: The nurses’ perception of the quality of care is closely related with nursing work environment in the hospital, their perceived self-competence and duration of their professional experience. Support provided by the managers about participation in management processes, providing opportunities for employees to develop their competencies, as well as providing adequate human and other resources in the working environment, will contribute and increase the quality of care.

scholarly journals PRODUKTIFITAS PERAWAT BERDASARKAN STANDAR ASUHAN KEPERAWATAN

2018 ◽  
Vol 3 (2) ◽  
pp. 86
Author(s):  
Asrie Abu
Keyword(s):  
Old Age ◽  
Nursing Care ◽  
Sampling Method ◽  
Univariate Analysis ◽  
Female Gender ◽  
Age Group ◽  
Questionnaire Data ◽  
Nursing Service ◽  
Quality Of Nursing

The quality of nursing service influenced by productivity of nurses in implementing nursing care according to standard. The objective of this study is determine productivity of nurses based on nursing care standards at inpatient rooms of Lanto Dg Pasewang hospital on 2013. The sample in this study are nurses in inpatient room as many as 124 peoples obtained through exhaustive sampling method. The data collected by interview using questionnaire. Data were analyzed by univariate analysis. The variables are nursing productivity. The result of the research showed that most of respondents are 62,9% in 21-25 years old age group, 79,8% female gender, 75% educated as diploma, 67,7% unmarried, 46 % has 1-2 years of service, and 29,8% worked at Lontara 2. Based on univariat analysis showed that majority of nurses did not implementing nursing care according to standard (64,5%). It expected that the hospital management made strategic effort to increase the productivity of nurse according to nursing care standard.

scholarly journals EFEKTIVITAS TIMBANG TERIMA METODE SBAR TERHADAP MUTU ASUHAN KEPERAWATAN

2019 ◽  
Vol 4 (1) ◽  
Author(s):  
Rusdi Rusdi
Keyword(s):  
Nursing Care ◽  
Sampling Technique ◽  
Care Quality ◽  
Medical Surgery ◽  
Hospital Data ◽  
Cross Sectional ◽  
Nursing Care Quality ◽  
Analytic Design ◽  
Quality Of Nursing

Background: Patients’ handover with SBAR method is one of the indicators in the patient safety target, yet at Dirgahayu Hospital data shows that to achieve effective communication: SBAR in the medical surgery ward for the January to September 2018 period is only 80% - 90% and there are some incident findings including KTD 8 events, KNC 3 events, KPC 3 events. Objective: To find out the Effectiveness of Handover with SBAR Method to the Nursing Care Quality. Method: This study used a descriptive analytic design with cross sectional approach, which was conducted in December 2018 and the number of samples was 92 people selected by using the proportionate random sampling technique. Variable measurements were performed using questionnaires and observation sheets. Results: the effectiveness of handover with SBAR method to the quality of nursing care at Dirgahayu Samarinda Hospital is at ρ-value = 0.001. Conclusion: Patients’ handover with SBAR method greatly influences the safety of patients in hospitals, so that it can improve the quality of nursing care.  

scholarly journals Association between moral intelligence, burnout and quality of nursing care

2021 ◽  
pp. 147775092110401
Author(s):  
Tahereh Heidari ◽  
Hamideh Azimilolaty ◽  
Majid Khorram ◽  
Soraya Rezaei ◽  
Seyed-Nouraddin Mousavinasab ◽  
...  
Keyword(s):  
Quality Of Care ◽  
Nursing Care ◽  
Inverse Relationship ◽  
Quality Care ◽  
Maslach Burnout Inventory ◽  
Personal Accomplishment ◽  
Holistic Nursing ◽  
Moral Intelligence ◽  
Quality Of Nursing

Background Providing quality care is of the fundamental elements of holistic nursing practice, and burnout and moral intelligence of nurses be mentioned as the important factors influencing the quality of nursing care. The present study was conducted to investigate the relationship between moral intelligence, burnout, and the quality of nursing care. Methods This descriptive-correlative study was conducted on 125 nurses working in Sari-based Educational hospitals affiliated to Mazandaran University of Medical Sciences, Iran, between June and August 2020. The sample was selected via random sampling. The data were collected by the Maslach Burnout Inventory, Lennick and Kiel Moral Intelligence Scale, and Quality of Patient Care Scale. The data were analyzed by SPSS-21 and Amos-24. Results A direct and significant relationship was found between the quality of nursing care and moral intelligence ( r = 0.285, p = 0.001). Quality of care had an inverse relationship with subscales of frequency of burnout including emotional exhaustion ( r = −0.369, p < 0.001) and depersonalization ( r = −0.471, p < 0.001) and also, a direct relationship with personal accomplishment ( r = 0.226, p = 0.011). The findings also showed an inverse relationship between quality of care and subscales of the intensity of burnout. Amos software yielded results that demonstrated moral intelligence as a robust mediator between burnout and the quality of care. Conclusion The findings implied the necessity for more attention to moral intelligence as a mediator in order to come up with properly managing the personality traits influencing the nurses’ burnout reduction, which can ultimately lead to improved quality of nursing care.

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