Relationships Among Communication Competence, Self-Efficacy, and Job Satisfaction in Korean Nurses Working in the Emergency Medical Center Setting

Author(s):  
Min Sook Park ◽  
Yeonok Jeoung ◽  
Hye Kyung Lee ◽  
Sohyune R. Sok
Author(s):  
Jae-Hyuk Jang ◽  
Sang Suk Kim ◽  
Sunghee Kim

This study focused on the development and implementation of an educational simulation program based on Korean Triage and Acuity Scale (KTAS) for nurses in emergency medical centers who completed KTAS training. We also examined its educational effects based on the evaluation of clinical decision-making ability, job satisfaction, and customer orientation. The study participants were 30 nurses in the emergency medical center of a general hospital. Data were collected from May 3 to 24, 2017, and analyzed using SPSS 22.0. There was a significant difference in the mean scores in clinical decision-making ability, job satisfaction, and customer orientation before and after simulation education. In other words, emergency nurses who received KTAS-based simulation education program improved their clinical decision making ability, job satisfaction, and customer orientation. Based on the results of this study, it is expected that it can be used for KTAS education, and it was found that simulation-based education is a useful learning method for triage nurses in emergency medical center.


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