The effect of role stress on franchise foodservice employees’ job satisfaction and turnover intention : Focusing on the moderating effect of self-efficacy

2017 ◽  
Vol 31 (11) ◽  
pp. 211-224
Author(s):  
Si-Young Cho
Keyword(s):  
Job Satisfaction ◽  
Turnover Intention ◽  
Self Efficacy ◽  
Role Stress ◽  
Moderating Effect ◽  
Foodservice Employees

scholarly journals ROLE STRESS AND ITS OUTCOMES: EVIDENCE FROM HOTEL INDUSTRY OF PAKISTAN

2018 ◽  
Vol 2 (2) ◽  
pp. 49-60 ◽  
Author(s):  
Asif Nawaz ◽  
Kamran Yousaf Sandhu
Keyword(s):  
Job Satisfaction ◽  
Turnover Intention ◽  
Behavioral Outcomes ◽  
Sampling Technique ◽  
Role Stress ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Front Line ◽  
Hospitality Sector

Keeping in view the importance of services industries especially the hospitality sector, the study analyzed behavioral outcomes of role stress in front line employees of three, four and five star hotels in Lahore for the first time in the Pakistani context. Stratified random sampling technique was used to collect data from 262 front line employee of six job positions. By using smart PLS 3.0 software that utilizes Partial Least Square Structure Equation Modeling (PLSSEM) technique, the study found role stress negatively affecting job satisfaction and positively affecting both burnout and turnover intention of employees. All relationships were significant at 99% confidence level. The result showed eroding effect of stress on job satisfaction and accumulating tendency towards burnout and turnover intention. The results of this study, not only confirmed to previous results, both in direction and strength of the relationship. Rather, provided new insight to understand the phenomenon in the hospitality sector of Pakistan.

Impact of Age on Pay Satisfaction and Job Satisfaction Leading to Turnover Intention: A Study of Young Working Professionals in India

2011 ◽  
Vol 36 (4) ◽  
pp. 353-363 ◽  
Author(s):  
Rajashik Roy Choudhury ◽  
Varun Gupta
Keyword(s):  
Job Satisfaction ◽  
Turnover Intention ◽  
Turnover Intentions ◽  
Negative Relationship ◽  
Moderating Effect ◽  
Pay Satisfaction ◽  
The Relationship ◽  
Effect Of Age ◽  
Insight Into ◽  
Study Offer

In this study, the authors contribute insight into the relationship between pay satisfaction and turnover intention as well as between job satisfaction and turnover intention amongst young Indian professionals by segregating the respondents into two groups based on the median age. Data were collected from 230 working Indian executives, having median age of 25, from various industries such as Information Technology, Public Sector Units, Pharmacy, and Fast Moving Consumer Goods where they expressed their views on turnover intentions, job satisfaction & pay satisfaction in their respective organizations. The results revealed the negative relationship between turnover intention and job satisfaction and also between turnover intention and pay satisfaction. However, when age is introduced as a variable having a moderating effect on the above relationships, it was noticed that pay satisfaction is more significant than job satisfaction when it comes to intention to quit a job for employees who are relatively experienced having an age greater than the median age of 25; whereas, for employees less than the median age, turnover intention is driven more by job satisfaction than pay satisfaction. Findings from this study offer important implications for theory & research in turnover intention driven by factors like pay satisfaction and job satisfaction with the moderating effect of age of employees.

The Influence of Self-Efficacy on Flight Dispatchers' Stressor-Strain Relationships

2011 ◽  
Vol 39 (6) ◽  
pp. 839-850 ◽  
Author(s):  
Haihua Liu ◽  
Guoping Song ◽  
Dengfeng Wang
Keyword(s):  
Job Satisfaction ◽  
Role Conflict ◽  
Self Efficacy ◽  
Moderating Effect ◽  
Role Overload ◽  
Physical Strain ◽  
Psychological Strain ◽  
Role Stressors ◽  
Work Related ◽  
Strain Relationship

Flight dispatchers' role stressors and their consequential work-related strains and job satisfaction were investigated in this study, along with the moderating effect of self-efficacy on flight dispatchers' role stressors and strains, and on role stressors and job satisfaction. Data were collected from 309 flight dispatchers from 2 Chinese airlines. Correlations and hierarchical regressions revealed that the role stressors were all related to flight dispatchers' physical strain, psychological strain, and job satisfaction. The moderating effect of self-efficacy depends on the different role stressors and dependent variables being examined. Specifically, the moderating effect was found to be significant in the role conflict-psychological strain relationship, role conflict-job satisfaction relationship, and role overload-psychological strain relationship. Theoretical and practical implications are discussed.

scholarly journals Sustainable Relationship Development between Hotel Company and Its Employees: Linking Job Embeddedness, Job Satisfaction, Self-Efficacy, Job Performance, Work Engagement, and Turnover

2020 ◽  
Vol 12 (17) ◽  
pp. 7168
Author(s):  
Jongsik Yu ◽  
Antonio Ariza-Montes ◽  
Gabriele Giorgi ◽  
Aejoo Lee ◽  
Heesup Han
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Turnover Intention ◽  
Self Efficacy ◽  
Job Embeddedness ◽  
Job Commitment ◽  
Mediating Role ◽  
The Impact ◽  
The Given ◽  
Practical Implications

This study aimed to investigate the impact of hotel employees’ perceived job embeddedness on job satisfaction, self-efficacy, turnover intention, job performance, and job commitment. The results showed that job embeddedness partially increased job satisfaction, while job satisfaction and self-efficacy reduced turnover intention and increased job performance and job commitment. Furthermore, job satisfaction and self-efficacy were found to play an important mediating role. Therefore, the theoretical framework, based on the results of this study, clearly demonstrated the causal relationship between the given variables, and adequately describes the goals of this study. The theoretical/practical implications are discussed in detail in the conclusion.

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