Systematic literature review – improving business processes by implementing agile

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anna Schmitt ◽  
Sabrina Hörner

PurposeNumerous approaches from the field of economics already exist for the improvement of business processes. In the field of software development, work has been done on improving development processes. For years, the focus here has been on agile approaches. Although various approaches for improving business processes exist, it is becoming increasingly difficult to adapt business processes to the fast-moving conditions of the market and the business environment. Agile approaches address this issue. Thus, not only software development processes, but also business processes should benefit from agile approaches.Design/methodology/approachTo this end, values and principles of the Agile Manifesto, agile methods such as Scrum, and various agile practices such as the Kanban board should be applied in business processes. This paper examines the work already done on this topic. With the help of a systematic literature review (SLR), literature studies dealing with the implementation of the agile approach in business processes are identified.FindingsThis paper presents, investigates and contrasts 12 primary sources dealing with agile and business processes and shows how they are different/ equal regarding three research questions.Originality/valueWe provide an overview of existing approaches handling the combination of agile and business processes to improve business processes.

2014 ◽  
Vol 19 (5/6) ◽  
pp. 523-557 ◽  
Author(s):  
Muhammad Mustafa Kamal ◽  
Zahir Irani

Purpose – This paper aims to focus on systematically analysing and synthesising the extant research published on supply chain integration (SCI) area, given the significance of SCI research area. More specifically, the authors aim to answer three questions: “Q1 – What are the factors (e.g. both driving and inhibiting) that influence SCI?”, “Q2 – What are the key developments (e.g. both in research and industry) in SCI area?” and “Q3 – What are the approaches employed/discussed to integrate supply chains?”. Over the past decade, SCI has gained increasing attention in the supply chain management (SCM) context, both from the practitioners’ perspective and as a research area. In realising the global transformations and competitive business environment, a number of organisations are collaborating with their supply chain (SC) partners, to conduct seamless SC operations. Design/methodology/approach – A systematic and structured literature review is carried out to observe and understand the past trends and extant patterns/themes in the SCI research area, evaluate contributions and summarise knowledge, thereby identifying limitations, implications and potential directions of further research. Thus, to trace the implementation of SCI practices, a profiling approach is used to analyse 293 articles (published in English-speaking peer-reviewed journals between 2000 and 2013) extracted from the Scopus database. The Systematic Review Approach proposed by Tranfield et al. (2003) was followed to analyse and synthesise the extant literature on SCI area. Findings – The analysis presented in this paper has identified relevant SCI research studies that have contributed to the development and accumulation of intellectual wealth to the SCI and SCM area. Each of the 293 papers was examined for achieving the aim and objectives of the research, the method of data collection, the data analysis method and quality measures. While some of the papers provided information on all of these categories, most of them failed to provide all the information, especially for Q2 and Q3 that resulted in 23 and 21 papers, respectively. Research limitations/implications – This study would have benefited from the analysis of further journals; however, the analysis of 293 articles from leading journals in the field of operations and SCM was deemed sufficient in scope. Moreover, this research has implications for researchers, journal editors, practitioners, universities and research institutions. It is likely to form the basis and motivation for profiling other database resources and specific operations and SCM-type journals in this area. Practical implications – This systematic literature review highlights a taxonomy of contextual factors driving and inhibiting SCI for researchers and SC practitioners to refer to while researching or implementing SCI. It also exemplifies some areas for future research, along with the need for researchers to focus on developing more practical techniques for implementing SCI and improving organisational performance. Originality/value – The prime value and uniqueness of this paper lies in analysing and compiling the existing published material in relation to Q1, Q2 and Q3, including examining other variables (such as yearly publications, geographic location of each publication, type of publication, type of research methods used), which lacks in the recent published five SCI literature review-based articles (by Kim, 2013; Leuschner et al., 2013; Alfalla-Luque et al., 2013; Parente et al., 2008; Fabbe-Costes and Jahre, 2007). This has been achieved by extracting and synthesising existing publications using “Supply Chain Integration” keyword. This paper provides a critique of the conceptual and empirical works in SCI discipline and offers research agendas that can stimulate future researchers to carefully explore the topic.


Author(s):  
Marco Palomino ◽  
◽  
Abraham Dávila ◽  
Karin Melendez ◽  
Marcelo Pessoa ◽  
...  

In the recent years, the adoption of agile frameworks and methodologies in Software Development Organizations (SDO) has grown up considerably. Unfortunately, the level required of formal documentation in bigger or longer software development projects is not full covered by agile practices alone; likewise, this kind of situations happen frequently in a context of CMMI organizations. The aim of this study is identify, review and analyze the most used agile practices that are being used in combination with CMMI within SDO. To accomplish this, a systematic literature review has been performed according to relevant guidelines. This study has identified multiple practices such as Daily Meeting and Product Backlog management that are being used constantly in combination with CMMI. In addition, we could identify that there are specific benefits of implementing practices from both approaches.


2018 ◽  
Vol 96 ◽  
pp. 161-180 ◽  
Author(s):  
Raoul Vallon ◽  
Bernardo José da Silva Estácio ◽  
Rafael Prikladnicki ◽  
Thomas Grechenig

Author(s):  
Asif Qumer Gill ◽  
Deborah Bunker

The emergence of Software as a Service (SaaS) has made it possible to develop dynamic and complex business processes as eServices. The development of business processes as eServices (SaaS) can be assisted by the means of adaptive or agile development processes. The development of business processes in terms of SaaS require to perform SaaS requirements engineering (RE), which is an important phase of a software development process for the success of any project. The challenge here is how best to do SaaS RE (e.g. mapping business process to eServices) and select agile development practices for developing business processes in terms of SaaS. In order to address this challenge, an integrated agile RE model for SaaS project development environments is outlined within this chapter. The purpose of the proposed RE model is to aid in iteratively determining SaaS requirements in short iterations as opposed to the “only first and onetime upfront” phase of a development process. Each identified SaaS requirement or a set of requirements for a given iteration is linked to a single or set of specific agile practices for implementation in short iterations. This model can be used as a guideline by organisations wishing to understand the challenging task of mapping business processes to SaaS and its implementation by using agile software development processes or practices.


2015 ◽  
pp. 660-688
Author(s):  
Asif Qumer Gill ◽  
Deborah Bunker

The emergence of Software as a Service (SaaS) has made it possible to develop dynamic and complex business processes as eServices. The development of business processes as eServices (SaaS) can be assisted by the means of adaptive or agile development processes. The development of business processes in terms of SaaS require to perform SaaS requirements engineering (RE), which is an important phase of a software development process for the success of any project. The challenge here is how best to do SaaS RE (e.g. mapping business process to eServices) and select agile development practices for developing business processes in terms of SaaS. In order to address this challenge, an integrated agile RE model for SaaS project development environments is outlined within this chapter. The purpose of the proposed RE model is to aid in iteratively determining SaaS requirements in short iterations as opposed to the “only first and onetime upfront” phase of a development process. Each identified SaaS requirement or a set of requirements for a given iteration is linked to a single or set of specific agile practices for implementation in short iterations. This model can be used as a guideline by organisations wishing to understand the challenging task of mapping business processes to SaaS and its implementation by using agile software development processes or practices.


Author(s):  
Asif Qumer Gill ◽  
Deborah Bunker

The emergence of Software as a Service (SaaS) has made it possible to develop dynamic and complex business processes as eServices. The development of business processes as eServices (SaaS) can be assisted by the means of adaptive or agile development processes. The development of business processes in terms of SaaS require to perform SaaS requirements engineering (RE), which is an important phase of a software development process for the success of any project. The challenge here is how best to do SaaS RE (e.g. mapping business process to eServices) and select agile development practices for developing business processes in terms of SaaS. In order to address this challenge, an integrated agile RE model for SaaS project development environments is outlined within this chapter. The purpose of the proposed RE model is to aid in iteratively determining SaaS requirements in short iterations as opposed to the “only first and onetime upfront” phase of a development process. Each identified SaaS requirement or a set of requirements for a given iteration is linked to a single or set of specific agile practices for implementation in short iterations. This model can be used as a guideline by organisations wishing to understand the challenging task of mapping business processes to SaaS and its implementation by using agile software development processes or practices.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Justyna Berniak-Woźny ◽  
Marek Szelągowski

PurposeThe aim of the article is to propose an integrated definition of knowledge-intensive business processes (kiBPs) and a model of business process (BP) knowledge intensity and develop holistic criteria and measures for the assessment of BP knowledge intensity.Design/methodology/approachA qualitative systematic literature review (SLR) was carried out as a means of evaluating and interpreting all available research relevant to the research topic, in this case, BP knowledge intensity. The SLR is based on the resources of the ProQuest, Springer Nature and ScienceDirect full-text databases. Regarding inclusion criteria, the authors considered peer-reviewed journals and conference proceedings published in English in the last 10 years. The results were summarized and synthesized narratively.FindingsBased on the review, the authors classified existing knowledge intensity definitions, starting with knowledge-intensive economy or country, sectors and services, through knowledge-intensive organizations, BPs, to tasks. Then, an integrated definition of kiBPs was proposed and the business process knowledge intensity model encompassing three domains developed. Finally, 12 knowledge intensity criteria with measures were proposed.Originality/valueThe major value of this research is that it presents a novel approach to understanding BP knowledge intensity and kiBPs. By creating the BP knowledge intensity model, supplemented by the assessment criteria and measures, the authors contribute to the more effective management of kiBP, help find similarities and differences between various knowledge-intensive processes, as well as provide important implications for their effective management and research.


2017 ◽  
Vol 47 (2) ◽  
pp. 250-264 ◽  
Author(s):  
Chulatep Senivongse ◽  
Alex Bennet ◽  
Stefania Mariano

Purpose The purpose of this paper is to demonstrate the value of using a systematic literature review to develop an integrated framework for information and knowledge management systems. Design/methodology/approach First, the systematic literature review method is introduced, differentiating it from traditional literature reviews in terms of value-added and limitations. Second, this methodology is used in a research application focused on absorptive capacity internal capabilities with regard to the processes of acquisition, assimilation, transformation and exploitation. Third, an integrated framework for information and knowledge management systems is developed from this application. Findings The systematic literature review approach provides a rigor that can assist in reducing researcher bias while simultaneously enabling the definition of a precise scope of review, with a clear explanation of selection criteria with the objective to find and review all the studies that are relevant to the search definitions. As a research method, it effectively supports a qualitative, quantitative or mixed methodology. Research limitations/implications This methodology was applied to one specific area of research. Specific limitations include the availability of articles in subscribed databases and the analytical capabilities of the tools used for text mining and analytics. Originality/value This paper demonstrates the usefulness of the systematic literature review methodology in developing an integrated framework for analysis.


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