Contingent workers and perceived performance
Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Economic expansion and increasing productivity mean companies are turning to temporary agency workers (TAWs) to supplement regular workers. Temporary workers often have lower levels of commitment to the client company due to the short-term nature of their roles. Investing in Human Resource Practices (HRP) can increase levels of integration and commitment and hence motivation and performance. Different generations of TAWs may react differently to the same HRP investment, with Millennials valuing the investment more than Baby Boomers, who place a higher value on strong work relationships. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.