Lean higher education: successes, challenges, and realizing potential

2015 ◽  
Vol 32 (9) ◽  
pp. 924-933 ◽  
Author(s):  
William K Balzer ◽  
Michelle H Brodke ◽  
Elsy Thomas Kizhakethalackal
Keyword(s):  
Higher Education ◽  
Organizational Change ◽  
Strategic Planning ◽  
Organizational Development ◽  
Design Methodology ◽  
Content Type ◽  
Wide Transition ◽  
Practical Guidance ◽  
Development Literature ◽  
The University

Purpose – The purpose of this paper is to provide evidence from the experiences and the literature on organizational change and transformation to implement and sustain Lean higher education (LHE) initiatives designed to benefit the university, its employees, and the individuals it serves. Design/methodology/approach – The authors present organizational development literature and examples of success and challenges to better support the effective application of LHE. Findings – The authors address the importance of and techniques for first, assessing and improving institutional readiness; second, enhancing leadership awareness, understanding, and support for LHE; third, strategic planning, Lean leadership, and getting help for LHE; and fourth, facilitating an institution-wide transition to LHE. Originality/value – A structured, step-by-step approach offers practical guidance for implementing institution-wide Lean initiatives in HE.

Nine emerging student needs

2017 ◽  
Vol 25 (3) ◽  
pp. 181-189 ◽  
Author(s):  
Andrew Hines ◽  
Alexandra Whittington
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
Institutions Of Higher Education ◽  
Student Life ◽  
Student Needs ◽  
Content Type ◽  
World Cafe ◽  
The Future ◽  
The University ◽  
Practical Implications

Purpose A research project exploring emerging student needs explored six aspects of student life: living, learning, working, playing, connecting and participating. Design/methodology/approach A modified version of the University of Houston’s “Framework Foresight” method was used to explore the future of six aspects of future student life. The resulting scenarios were analyzed for their implications, including the use of the World Café technique, and ultimately led to the identification of nine emerging student needs. Findings Nine specific emerging needs of future students could be used strategically by institutions of higher education to guide and inform planning and to generate innovative ideas for university offerings. Specific examples of offerings that would meet the projected future needs are recommended. Research limitations/implications In terms of research limitations, the paper is focused on the needs of students and does not purport to be an exhaustive analysis of all of the issues influencing higher education. It views the future of higher education through the lens of students and their emerging needs. Practical implications The paper is intended for educators, researchers and administrators to provide insight on how the needs of students, their key customers, are evolving. Originality/value This piece explores student life in its totality as way to more accurately identify student needs in the future.

Transnational degree program franchising and the challenge of commercial franchisees

2018 ◽  
Vol 32 (2) ◽  
pp. 257-268 ◽  
Author(s):  
Katariina Juusola ◽  
Lee Rensimer
Keyword(s):  
Higher Education ◽  
Organizational Development ◽  
United Arab Emirates ◽  
Design Methodology ◽  
Education Institution ◽  
Degree Program ◽  
Higher Education Research ◽  
Mba Programs ◽  
Content Type ◽  
Transnational Higher Education

Purpose The purpose of this paper is to explore the interrelationship of branding practices and legitimacy-building of commercial degree program franchising within transnational higher education (TNHE). It aims to understand how commercial franchisees’ branding practices employ discursive and symbolic strategies for building legitimacy, and how these practices impact both organizational development and stakeholder perception. Design/methodology/approach This qualitative study uses document and visual content analysis, supported by discourse analysis, as the methods in analyzing commercial franchisees’ branding practices of their franchised programs. The sample of the study consists of five commercial franchisees offering primarily Western MBA programs in the United Arab Emirates. The data were obtained through franchisees’ websites, marketing materials, student prospectuses, visiting campuses and their marketing events, and through interviews with franchise managers. Findings The findings of this study indicate that growing a sustainable brand for a commercial franchisee requires successful building of its legitimacy in the host country. Legitimacy in such arrangement however involves two paradoxes: the “self-promoter’s paradox” where the franchisees often engage in legitimacy-building practices that decrease their legitimacy, and the “legitimacy-borrowing paradox” that happens when the commercial franchisee initially borrows its legitimacy from the franchised program, but simultaneously this borrowing of legitimacy prevents it from becoming a fully legitimate higher education institution. Originality/value This study contributes to the research on management of TNHE by exploring the branding practices of franchised programs, which so far has been a neglected area in research. Furthermore, interconnections of legitimacy-building and branding practices are underrepresented within the broader higher education research.

Navigating student success: learning from the higher education landscape

2019 ◽  
Vol 47 (3) ◽  
pp. 207-223
Author(s):  
Lynn Deeken ◽  
Meggan Press ◽  
Angie Thorpe Pusnik ◽  
Laura Birkenhauer ◽  
Nate Floyd ◽  
...  
Keyword(s):  
Higher Education ◽  
Strategic Planning ◽  
Student Success ◽  
Design Methodology ◽  
Institutions Of Higher Education ◽  
Content Type ◽  
Shared Interest

Purpose This paper aims to demonstrate the variety of ways institutions and their libraries approach student success both conceptionally and operationally. Design/methodology/approach Librarians from nine different institutions of higher education were given a series of questions about student success on their campuses and in their libraries. They responded with written essays describing their experiences and perspectives. Findings The contributed pieces are collected together and display a shared interest in defining “student success,” aligning strategic planning with student success initiatives and establishing (and assessing) strong infrastructure to support student success. Originality/value These examples help us observe what is happening throughout higher education and see potential paths forward at our own institutions engaged in this work.

Emerging student needs disrupting higher education

2017 ◽  
Vol 25 (3) ◽  
pp. 197-208 ◽  
Author(s):  
Andy Hines
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
Balance Of Power ◽  
Student Perspective ◽  
Institutions Of Higher Education ◽  
Student Needs ◽  
Content Type ◽  
Job Preparation ◽  
The University ◽  
Practical Implications

Purpose A research project exploring emerging student needs identified two potentially disruptive shifts for the future of higher education: a shift in balance of power from institutions toward the students and a shift in the purpose of higher education away from job preparation. The research suggests that current drivers are eventually moving toward these shifts but that several “accelerators” may hasten their arrival. The paper aims to describe the process for identifying the emerging needs, the potentially disruptive shifts and key implications for higher education. Design/methodology/approach A modified version of the University of Houston’s “Framework Foresight” method was used to identify the emerging needs, the disruptive shifts and their implications. Findings Emerging student needs suggest two potential disruptive shifts for higher education: shift in balance of power from institutions toward the students and shift in the purpose of higher education away from job preparation. Practical implications Current institutions of higher education may need to reconsider their purpose, mission and value proposition in light of these disruptive shifts. Social implications Beyond just higher education, there is a need for a larger society-wide dialogue about the emerging future and how to best prepare students for it. Originality/value This extensive research carried out from the student perspective suggests disruptive shifts ahead relating to the purpose and future of higher education.

Moving beyond the rhetoric on faculty diversity in higher education: an interview with diversity expert Dr Bailey Jackson

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Monica C. Gavino
Keyword(s):  
Higher Education ◽  
Organizational Development ◽  
Design Methodology ◽  
Institutions Of Higher Education ◽  
Faculty Diversity ◽  
Full Inclusion ◽  
Content Type ◽  
Diversity And Inclusion ◽  
Diversity In Higher Education ◽  
Practical Implications

PurposeThe aim of this article is to provide Dr Bailey Jackson's perspective on institutional and systemic barriers to full inclusion of diverse faculty in higher education through the lens of the multicultural organizational development (MCOD) model. Dr Jackson is renowned for his work on social justice, diversity and multiculturalism.Design/methodology/approachThis is a personal interview with Dr Bailey Jackson. This interview provides insight on institutional level change efforts through the MCOD framework, a perspective on why institutions get stuck on the way to becoming a healthy multicultural institutions, and the effect on moving the needle on faculty diversity in institutions of higher education.FindingsThe institutional obstacles and barriers tend to be centered around misalignment with mission, vision and core values, how those are formulated to include diversity and inclusion. Faculty diversity is only one component in dealing with the health of any organization or the academy as a whole. If institutions focus on diversity faculty in an unhealthy system, they will encounter limitations on how much the institution will develop on the MCOD continuum. The health of the overall system is going to affect the approach to faculty diversity.Practical implicationsDr Jackson provides insight on his work with the MCOD framework and specifically the overall health of the institution as critical to faculty diversity initiatives. Questions to help institutions begin to assess themselves and identify changes required to move toward Multicultural within the context of faculty diversity are provided.Originality/valueThrough a series of questions, insight from Dr Jackson on why institutions get stuck in moving the needle on faculty diversity through the lens of the MCOD framework is gained.

Educating at scale: sustainable library learning at the University of Melbourne

2016 ◽  
Vol 37 (3) ◽  
pp. 149-161 ◽  
Author(s):  
Andrea Phillips
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
Integrated Approach ◽  
Library Services ◽  
Content Type ◽  
Key Stakeholders ◽  
Service Models ◽  
The University ◽  
Service Blueprint

Purpose – Most libraries in higher education are facing the challenge of providing valued and improved services with the same or fewer resources. Focussing on the library learning service at one university, the purpose of this paper is to consider how libraries can find new service models with contracting resources while aligning with institutional and professional values and providing value-in-use for end users and key stakeholders. Design/methodology/approach – Following a discussion of sustainability as relevant to library services, the paper presents a case study of one library’s approach to sustaining its library learning service. Findings – The sustainability of library services is aided by developing a service blueprint that provides direction and structure yet is dynamic and responsive. To be successful the approach should be grounded in resource realities, encourage scalability where possible and address the values and needs of key stakeholders. Originality/value – The paper presents a workable, integrated approach to managing a library learning service so that it delivers value and is sustainable.

scholarly journals A constellation to guide us

2016 ◽  
Vol 44 (4) ◽  
pp. 544-551 ◽  
Author(s):  
Christine Bombaro ◽  
Pamela Harris ◽  
Kerri Odess-Harnish
Keyword(s):  
Higher Education ◽  
Information Literacy ◽  
Design Methodology ◽  
Literacy Program ◽  
Academic Librarians ◽  
University Of Illinois ◽  
Content Type ◽  
Practical Advice ◽  
The University ◽  
Practical Implications

Purpose The purpose of this paper was to ask Lisa Janicke Hinchliffe, Professor/Coordinator for Information Literacy Services and Instruction in the University Library at the University of Illinois at Urbana-Champaign, about her views regarding the Framework for Information Literacy for Higher Education. Design/methodology/approach This is an interview. Findings Hinchliffe believes that the Framework is one among many documents that academic librarians can and should use to promote information literacy. Research limitations/implications Hinchliffe contradicts the opinion that the Framework and the Information Literacy Competency Standards for Higher Education could not have co-existed. Practical implications Hinchliffe offers librarians practical advice for moving from a Standards-based to a Framework-based information literacy program. Originality/value Hinchliffe concludes that the old ways of fostering information literacy do not need to be rejected to adopt new practices.

The Englishisation of higher education, between naturalisation and resistance

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Carlos Cabral-Cardoso
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
English Language ◽  
Extended Period ◽  
International Standards ◽  
Multiple Sources ◽  
Content Type ◽  
Mind Set ◽  
The University ◽  
University Setting

PurposeThe purpose of the paper is to shed additional light on the Englishisation process in higher education (HE), by exploring the contentious and divisive nature of language changes and the different ways in which individual academics experience that process and craft ways of resisting institutional attempts to naturalise the use of the English language in teaching and scholarly writing.Design/methodology/approachBased on a self-ethnographic insider study in a Portuguese university setting, the data were gathered from multiple sources and over an extended period of time and presented as stories selected as illustrative examples of resistance.FindingsThe Englishisation process goes beyond language issues and tends to be associated with increasing competitive pressures and the implementation of international standards that might challenge the cultural mind-set and long-established practices; by exacerbating old political divisions and tensions, the Englishisation process uncovers a confrontation between different visions of the role and nature of the university that seems to co-exist and compete in the same setting – the community of scholars and the market-led university.Originality/valueThe paper adds to the debate on the implications of the Englishisation process in HE showing that resistance to the growing use of the English language might not be about the language after all. It is the full package that comes with the Englishisation process that really seems to matter.

The role of higher education institutions as employers of apprentices

2020 ◽  
Vol 10 (4) ◽  
pp. 651-657
Author(s):  
Caleb Wright
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
Higher Education Institutions ◽  
Future Directions ◽  
Content Type ◽  
The University

PurposeA discussion piece of how apprenticeships can be used by HEIs as employers.Design/methodology/approachThe paper explores the current apprenticeship landscape; what HEIs are already doing with apprenticeships; the arguments for using apprenticeships in the sector. There is then a case study on how the University of Birmingham uses apprenticeships before a discussion about future directions.FindingsThe paper reports that although there are a range of advantages for using apprenticeships, HEIs could still use apprenticeships more.Originality/valueThis paper uses a range of sources as detailed in the reference.

Towards a sustainable apprenticeship system

2016 ◽  
Vol 6 (4) ◽  
pp. 324-328 ◽  
Author(s):  
Mandy Samantha Crawford-Lee
Keyword(s):  
Higher Education ◽  
Government Policy ◽  
Design Methodology ◽  
Further Education ◽  
Critical Stage ◽  
Content Type ◽  
Stage Of Development ◽  
The Uk ◽  
The University

Purpose The purpose of this paper is to provide a short overview of current government policy and context to the development of higher and degree apprenticeships and the engagement of higher education (HE) providers in delivery to achieve the ambition of three million apprenticeship starts by 2020. Design/methodology/approach Opinion piece contextualising the UK Government’s approach to apprenticeship reforms and the role of HE and further education in the design and development and delivery of higher and degree apprenticeships. Findings The apprenticeship system is at a critical stage of development and HE providers need to embrace the opportunities and address the competitive challenges of apprenticeship delivery given the £2.5 billion per annum that will be raised by the apprenticeship levy and the threat to their existing and traditional HE provision. Originality/value Reflects the ambition and mission of the University Vocational Awards Council.

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