How novice analysts understand supply chain process models: an experimental study of using diagrams and texts

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Joerg Leukel ◽  
Vijayan Sugumaran

PurposeProcess models specific to the supply chain domain are an important tool for the analysis of interorganizational interfaces and requirements of information technology (IT) systems supporting supply chain decision-making. The purpose of this study is to examine the effectiveness of supply chain process models for novice analysts in conveying domain semantics compared to alternative textual representations.Design/methodology/approachA laboratory experiment with graduate students as proxies for novice analysts was conducted. Participants were randomly assigned to either the diagram group, which worked with “thread diagrams” created from the modeling grammar “Supply Chain Operation Reference (SCOR) model”, or the text group, which worked with semantically equivalent textual representations. Domain understanding was measured using cognitively demanding information acquisition for two different domains.FindingsDiagram users were more accurate in identifying product-related information and organizing this information in a graph compared to those using the textual representation. The authors found considerable improvements in domain understanding, and using the diagrams was perceived as easy as using the texts.Originality/valueThe study's findings are unique in providing empirical evidence for supply chain process models being an effective representation for novice analysts. Such evidence is lacking in prior research because of the evaluation methods used, which are limited to scenario, case study and informed argument. This study adds the diagram user's perspective to that literature and provides a rigorous empirical evaluation by contrasting diagrammatic and textual representations.

2020 ◽  
Vol 26 (5) ◽  
pp. 1093-1119 ◽  
Author(s):  
Andrea Patrucco ◽  
Federica Ciccullo ◽  
Margherita Pero

PurposeThis paper contributes to the literature on supply chain process management by discussing how Industry 4.0 technologies can support process re-engineering in the context of the construction industry.Design/methodology/approachThe paper discusses the impact of Industry 4.0 technologies through an exploratory case study focused on the materials management process, using a coproduction of research approach where the main findings are obtained through the involvement of internal and external process actors.FindingsThe results show that the introduction of Industry 4.0 technologies could radically improve process performance, better supporting the execution of activities, increasing the effectiveness of communication between actors and favoring data collection and sharing. These technologies, characterized by the level of risk connected to their implementation, need to be introduced in combination with new organizational mechanisms, which may be beneficial for several supply chain actors.Originality/valueThrough the adoption of a research coproduction methodology, which is not common in the literature, this paper contributes to the ongoing discussion about how Industry 4.0 technologies contribute to process-centric supply chains, by discussing the benefits of these tools from the perspective of process actors.


2014 ◽  
Vol 25 (2) ◽  
pp. 289-314 ◽  
Author(s):  
Mahour Mellat-Parast ◽  
John E. Spillan

Purpose – The purpose of this paper is to investigate the effectiveness of logistics and supply chain integration on firm competitiveness in manufacturing firms. Design/methodology/approach – Utilizing the resource-based view of competitive advantage along with the transaction cost economics theory, the authors address the critical role of logistics and supply chain strategy as the driver of logistics and supply chain integration and firm competitiveness. Structural equation modeling is used to determine the effect of two sets of logistics and supply chain integration practices (logistics/supply chain information integration and logistics/supply chain process integration) along with logistics outsourcing decision practices (logistics investment decisions and private warehousing decisions) on firm competitiveness. Findings – The results indicate that logistics/supply chain strategy is the main driver of logistics and supply chain integration and logistics decisions. Furthermore, the findings suggest that logistics/supply chain process integration is the most significant predictor of firm's competitive position. Research limitations/implications – Further examination and testing of the proposed model across multiple contexts is necessary for validity of the findings. Originality/value – This is one of the first studies that provide an empirical analysis on the importance of different sources of integration (information and process) in logistics and supply chain and their impact on firm competitiveness.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Inêz Manuele dos Santos ◽  
Caroline Maria de Miranda Mota ◽  
Luciana Hazin Alencar

PurposeThis paper aims to propose a conceptual framework to integrate a maturity model to the supply chain (SC) strategy, in order to understand how a maturity model can be useful in diagnosing and developing the capabilities of SC business processes (BPs) to meet SC's strategy.Design/methodology/approachThe proposed framework was based on an SC strategy framework, in which a maturity model was added in order to diagnose and identify SC process capabilities that need to be developed, per maturity level, according to the type of SC strategy and the competitive strategy. A grid was proposed to analyze the relationship between them. An exploratory case study (multiple cases) was applied to verify the applicability of the model.FindingsFindings indicate that a maturity model can delimit and align, as far as the company needs to reach, the SC strategic interests with the company's competitive objectives. However, some barriers and facilitating factors implicit can impact on this alignment. It is also noted that the maximum level of SC management (SCM) maturity may not be in the strategic interest of the company.Originality/valueDue to the few empirical studies on the value of maturity models, this research contributes to the understanding of the usefulness of an SC process maturity model for the SC strategy. Moreover, the framework can show how a maturity model can serve as a parameter and guide to develop the capabilities of processes, resources and activities to meet the SC strategy and the reach of the competitive strategy.


2019 ◽  
Vol 24 (2) ◽  
pp. 301-316 ◽  
Author(s):  
Rajesh Rajaguru ◽  
Margaret J Matanda

Purpose This study aims to investigate how compatibility between supply chain partners’ technological systems, as well as cultural and operational values, enhance supply chain process integration. Additionally, the paper examines whether supply chain capabilities mediate the relationship between supply chain process integration and organizational performance. The contradictory findings on the relationship between supply chain process integration and organizational performance in prior research point to the need for investigating the possibility of supply chain capabilities having a mediating effect on the link between the two factors. Design/methodology/approach The study used survey data from 302 managers and executives responsible for supply chain functions in food and hardware retailing businesses in Australia. Structural equation modeling (SEM) was used to test the proposed hypotheses, and then Zhao et al.’s (2010) procedure was used to test for mediation effects. Findings The results indicate that technical, operational and cultural compatibility facilitates supply chain process integration. In support of dynamic capabilities theory, the study reveals the importance of integrating resources among supply chain partners to achieve supply chain capabilities, operational and competitive performance. Additionally, the current study found supply chain capabilities to play a mediating role on the relationships between supply chain process integration and organizational performance. Originality/value The paper contributes to supply chain management literature by identifying technical, operational and cultural compatibility as antecedents to supply chain process integration. By revealing the mediating role of supply chain capabilities, the paper highlights how supply chain process integration enhance operational and competitive performance.


2011 ◽  
Vol 17 (3) ◽  
pp. 357-370 ◽  
Author(s):  
Nai-Hsin Pan ◽  
Ming-Li Lee ◽  
Sheng-Quan Chen

This paper provides a systematic approach for the analysis and design of construction supply chain operation models. Based on the Supply Chain Operations Reference Model of the Supply Chain Council, this research studies sup- ply and demand behavior, using a bridge superstructure construction process as a case study. This paper uses the SCOR Model and applies Dynamic Simulation software, namely, “SIMPROCESS”, to assist in establishing a hierarchical model to explore the behavior of the construction supply chain process and develop a performance evaluation method that can help improve the supply chain management (SCM) of the construction project. Santrauka Šiame darbe sistemingai analizuojami ir kuriami statybų tiekimo grandinės procesų modeliai. Remiantis etaloniniu tiekimo grandinės procesų modeliu, kurį sudarė Tiekimo grandinės taryba, nagrinėjama pasiūlos ir paklausos elgsena, at-vejui tirti pasirinkus tilto perdangų statybos procesą. Naudojant SCOR modelį ir dinaminio modeliavimo programinę įrangą “SIMPROCESS”, darbe sudaromas hierarchinis modelis, leidžiantis nagrinėti procesų pobūdį statybų tiekimo grandinėse, ir sukuriamas veiklos efektyvumo vertinimo metodas, kuris gali padėti pagerinti statybų projekto tiekimo grandinės valdymą (TGV).


Author(s):  
Henry Xu ◽  
Renae Agrey

Modeling of supply chain processes is fundamental to analysis of these processes and is essential for process design prior to implementation of a supply chain management system. In this chapter, the background of business process modeling is first introduced. This is followed by a summarized description and critical discussion of the major techniques for supply chain process modeling such as the SCOR model, BPMN, UML, IDEF and simulation. These techniques have been widely used in academic research and development of management information systems. Finally, future trends are pointed out and the chapter is concluded.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Vimal Kumar ◽  
Pratima Verma ◽  
Ajay Jha ◽  
Kuei-Kuei Lai ◽  
Manh-Hoang Do

PurposeThis research presents a study on the supply chain process of an Indian apparel industry considering various parameters involved. The study aims to identify the main parameters to improve the supply chain process and develop a comprehensive structural relationship to rank them to streamline the apparel supply chain process and business environment.Design/methodology/approachThe team of five experts from this apparel industry was made to give scores to multiple parameters. The TOPSIS (Technique for Order of Preference by Similarity to Ideal Solution) technique is used to develop the model for eleven key parameters and then rank them.FindingsBased on the data analysis the planning, customer and warehouse storage have emerged as top three key parameters while the non-replenishment approach, push and pull strategy and manufacturing of the product are identified as the bottom three parameters from a hierarchy level. These parameters have been ranked based on their contributing attributes in this apparel supply chain process.Research limitations/implicationsThe study provides an overall ranking of parameters and the implications are in the direction of helping the industry to improve its supply chain performances rather than focus only on productivity. Further, the key parameters are identified as critical inputs and show that the firms are being more proactive and well prepared comprised of the industry.Originality/valueThe study indicates that the key parameters are identified by this apparel brand to improve its supply chain process. The key supply chain process involves planning, manufacturing, distribution, end customer and returns logistics of the goods, etc. So, this research also provides the focused parameters on the supply chain performance received by end customer from the supplier and rank them for effectiveness and improve their overall organizational performance. It also provides a critical observation of their supply chain process improvement which includes different brand uses, strategies and approaches.


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