Collaborative practices with suppliers in Indian manufacturing multinationals

2017 ◽  
Vol 10 (2) ◽  
pp. 206-231 ◽  
Author(s):  
Manoj Hudnurkar ◽  
Urvashi Rathod
Keyword(s):  
Balanced Scorecard ◽  
Quantitative Methods ◽  
Business Environment ◽  
Exploratory Research ◽  
Manufacturing Companies ◽  
Content Type ◽  
Factors Affecting ◽  
Collaborative Practices ◽  
Qualitative And Quantitative Methods ◽  
Customer Perspective

Purpose The aim of this research was to study collaborative practices with suppliers in multinational manufacturing companies operating in India and to develop a framework for collaboration with suppliers. Design/methodology/approach This study adopted a four-step mixed-methods approach that included qualitative and quantitative methods. Qualitative technique was used to explore the factors and develop a balanced scorecard-based (BSC – balanced scorecard) framework using them. Quantitative technique was used to validate the framework statistically and also by using fuzzy analytical hierarchy process using perception-based ranks given by practitioners. Findings The exploratory research resulted in 26 antecedents for collaboration with suppliers in supply chains. Out of these 26, only 19 were considered based on importance given by practitioners. Further, the identified antecedents were classified and mapped based on the perspectives of the BSC. The extended BSC adds business environment and partnership perspectives to existing BSC framework. Some of the important factors identified under these perspectives were transparency of transactions, long-term commitment and trust. The customer perspective was given the utmost importance by the practitioners. Research limitations/implications There are certain issues that may limit the completeness of the work in a global context. The number of organizations (21) and respondents (45) may also be insufficient to convey the complete knowledge embedded in the practice of the field. Originality/value The study provides practical insights about the factors affecting collaboration with suppliers. A BSC-based framework for collaboration with suppliers was also developed along with the associated importance of each perspective and factors under each perspective, which can prove to be of great value to academics and practitioners involved in relationship with suppliers in supply chain.

Balanced scorecard usage and organizational effectiveness: evidence from manufacturing sector

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Babajide Oyewo ◽  
Olayinka Moses ◽  
Olayinka Erin
Keyword(s):  
Organizational Effectiveness ◽  
Performance Measures ◽  
Balanced Scorecard ◽  
Financial Stability ◽  
Management Accounting ◽  
Organizational Factors ◽  
Equation Modeling ◽  
Manufacturing Companies ◽  
Content Type ◽  
Factors Affecting

Purpose This study aims to investigate the drivers and impact of balanced scorecard (BSC) usage on organizational effectiveness in manufacturing companies. The objectives of the paper were to assess the organizational factors affecting the usage intensity of the BSC; the relative benefits of BSC determining its adoption speed; and the extent to which BSC usage enhances organizational effectiveness. Design/methodology/approach The study adopted a survey research design. Data collection was through a structured questionnaire administered on senior accounting/ finance personnel of 300 manufacturing companies that are members of the Manufacturers Association of Nigeria. Binary logistic regression analysis, discriminant analysis and structural equation modeling (maximum likelihood estimation method) were used to analyze survey data obtained from 104 BSC adopters. Findings Result shows that the three organizational factors affecting BSC usage intensity are affiliation to a foreign entity, availability of specialist skills and business strategy (strategic pattern). The strongest predictor is, however, the availability of specialist skills. The strongest determinants of the BSC adoption speed are the need for financial stability and the importance of customer feedbacks. The impact of BSC usage on organizational effectiveness is positive, statistically significant but weak. The inability of BSC usage to contribute appreciably to organizational effectiveness is attributable to the lack of integration among the performance measures in the BSC framework and the shallow usage rate of BSC. Practical implications Although it is commendable that financial stability and customer satisfaction strongly drive BSC adoption speed, the low rating recorded by other factors related to product development, employee development and process improvement suggests that the performance measures in the BSC framework are not used in an integrative manner. This also confirms that the BSC, like other innovative management accounting techniques, is applied at a rudimentary level by organizations in Nigeria. Originality/value The current study contributes to knowledge by exposing the organizational factors and relative benefits driving BSC adoption. It provides empirical evidence on why the BSC may not deliver the optimal benefit of improving organizational effectiveness despite its popularity and potential as an integrated performance measurement (IPM) apparatus that can add value to organizations. The paper adds to the scarce literature on IPM in developing countries. Drawing from the result that availability of specialist skills is the strongest predictor of BSC usage intensity, the practice of enmeshing the management accounting function with general accounting/finance should be discouraged.

Development of a balanced scorecard-based supplier collaborative performance index

2018 ◽  
Vol 67 (2) ◽  
pp. 401-425 ◽  
Author(s):  
Manoj Hudnurkar ◽  
Urvashi Rathod ◽  
Suresh Kumar Jakhar ◽  
Omkarprasad S. Vaidya
Keyword(s):  
Balanced Scorecard ◽  
Performance Index ◽  
Specific Factor ◽  
Exploratory Research ◽  
Manufacturing Companies ◽  
Decision Framework ◽  
Analytic Hierarchy ◽  
Content Type ◽  
Collaborative Performance

Purpose The purpose of this paper is to design and develop a balanced scorecard (BSC)-based index for quantifying the suitability of suppliers to mature to the next level of collaboration with the buyer company. Design/methodology/approach A BSC-based decision framework was developed using factors and factor indicators affecting collaboration with the supplier, using exploratory research. The proposed decision framework was implemented as a real-world case study in an Indian manufacturing organisation by using the Analytic Hierarchy Process. An 11-step methodology was developed to quantify supplier suitability to mature to the next level of collaboration. This is referred to as the “supplier collaborative performance index” (SCPI). Findings The proposed decision-making framework helps quantify the extent of collaboration with each supplier. It serves as an index by using the perspectives that are significant for the strategic performance of the buyer company, the factors that affect the collaboration and their specific factor indicators. The initial results of the implementation of the case study were found to be useful in judging supplier suitability in order to mature in their relationship. Practical implications A comprehensive BSC-based framework for enhancing relationships with suppliers, SCPI will be instrumental in deciding, managing and improving the level of collaboration with suppliers in manufacturing companies, depending on priorities. Originality/value This approach provides a single index to establish the supplier’s suitability to mature to the next level of collaboration with a buyer company. The higher the value of the Collaboration Index for a supplier, the better is the chance to move to the next level of maturity.

Measuring the performance of knowledge resources using a value perspective: integrating BSC and ANP

2015 ◽  
Vol 19 (6) ◽  
pp. 1250-1272 ◽  
Author(s):  
Yaoguang Hu ◽  
Jingqian Wen ◽  
Yan Yan
Keyword(s):  
Balanced Scorecard ◽  
Quantitative Methods ◽  
Analytic Network Process ◽  
Future Research ◽  
Sustainable Competitive Advantage ◽  
Problem Structuring ◽  
Content Type ◽  
Knowledge Resources ◽  
Qualitative And Quantitative Methods ◽  
Network Process

Purpose – This paper aims to provide insight into how knowledge resources in R & D organizations can be effectively and separately measured for knowledge sharing and transfer. Knowledge is recognized as a durable strategic resource to obtain sustainable competitive advantage. Design/methodology/approach – The paper proposes a theoretical framework integrating an analytic network process (ANP) with a balanced scorecard (BSC) to measure the performance of knowledge resources under value perspective. Four indicators and three knowledge value (KV) components including labor value, technology value and utilization value are discussed. The model construction, problem structuring and calculation procedure for measuring the performance of knowledge resources based on ANP and BSC are demonstrated. Findings – Despite a number of models to assess the performance of knowledge resources being proposed, they highlighted a need for separately measuring under value perspective. With the aim of filling this gap, the main finding of the paper is to clarify relevant issues, providing a better framework for assessment of the performance of knowledge resources. Research limitations/implications – To handle the dynamic nature of knowledge, the research should take into account more advanced methods to measure the performance of knowledge resources. Both qualitative and quantitative methods should be utilized in future research. Practical implications – The consequences of measuring the performance of knowledge resources under value perspective may help managers to organize and arrange the separate knowledge resources, improving the knowledge resources exchange between different institutions in R & D organizations. Originality/value – The main contribution of this paper lies in the development of a comprehensive model, which incorporates diversified issues for conducting the performance of knowledge resources under value perspective.

Distribution channels of vegetable industry in Indonesia: impact on business performance

2019 ◽  
Vol 69 (5) ◽  
pp. 963-987
Author(s):  
Joko Mariyono ◽  
Jaka Waskito ◽  
Apri Kuntariningsih ◽  
Gunistiyo Gunistiyo ◽  
Sumarno Sumarno
Keyword(s):  
Structural Equation ◽  
Business Performance ◽  
Quantitative Methods ◽  
Marketing Channel ◽  
Distribution Channels ◽  
Marketing Channels ◽  
Market Survey ◽  
Content Type ◽  
Factors Affecting ◽  
Qualitative And Quantitative Methods

Purpose The purpose of this paper is to analyse the distribution channels of vegetable sectors in Indonesia, its economic impact on the performance of vegetable sales and the factors affecting marketing channels selected by producers. Design/methodology/approach The study employed qualitative and quantitative methods. A market survey was qualitatively conducted at producer, intermediary, wholesaler, hotel and food processing company as well as retailer levels. Producer survey was quantitatively conducted at the farm level, by interviewing 556 randomly selected farm households. Structural equation modelling was employed to accomplish the objectives of the study. Findings Marketing channels for vegetables in Indonesia was complex and relatively long. Farmers decided to select particular channels because of business circumstance and their knowledge. Distance and gentleman’s agreement with traders limited farmers to choose the desirable marketing channel. Marketing channels affect business performance in terms of high sales and profit. Research limitations/implications This study only pays attention to the supply side of vegetables. The effect of marketing channels also encumbers the consumers, which are beyond this study. Other studies are expected to highlight the consumer side. Originality/value This study focused on smallholder agribusiness players. This study uses two surveys as data sources: market survey and producer survey. The market survey serves as vital information to design producer surveys.

scholarly journals Egyptian small and medium sized enterprises’ battle against COVID-19 pandemic: March – July 2020

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zeinab Abbas Zaazou ◽  
Doaa Salman Abdou
Keyword(s):  
Social Services ◽  
Quantitative Methods ◽  
Structured Interview ◽  
Exploratory Research ◽  
Content Type ◽  
Qualitative And Quantitative Methods ◽  
Study Results ◽  
Egyptian Government ◽  
Start Ups ◽  
The Impact

Purpose The impact of COVID-19 outbreak freeze economic actors and hold innovative startups. This triggered the researchers to investigate the effect of the pandemic on small- and medium-sized enterprises (SMEs) in Egypt and how do these start-ups deal on the whole with this serious situation. Design/methodology/approach The research in hand used both qualitative and quantitative methods. It started first with semi-structured interview questions addressed to a number of participants, then a quantitative study took place, ending with conclusion and recommendations. Findings There is an agreement among all participants that entrepreneurs should always be flexible and seek for investments in innovation. However, there is a discrepancy among participants’ opinions regarding the measurements taken by the Egyptian Government post the pandemic outbreak. Research limitations/implications The field study results and the exploratory research results would have come out more accurate if it was not confined only to geographical limitation (Cairo Governorate). Practical implications The research in hand suggests that practical measurements should not only provide first aid to start-ups by alleviating the pressure caused by constrained cash flow but also consider long-term measures embedded in and supported by the wider entrepreneurial ecosystem to ensure start-ups rapid recovery and growth. Social implications SMEs attribute to social and economic change and have an impact on the local public and social services sector as a result of the business’s activities. Originality/value This study first illustrates the challenges entrepreneurs are facing because of the pandemic, then it presents how entrepreneurs are dealing with the effects of the crisis.

scholarly journals BIM adoption and implementation: focusing on SMEs

2020 ◽  
Vol 20 (1) ◽  
pp. 128-147 ◽  
Author(s):  
Christos Vidalakis ◽  
Fonbeyin Henry Abanda ◽  
Akponanabofa Henry Oti
Keyword(s):  
Quantitative Methods ◽  
Small And Medium Enterprises ◽  
Knowledge Exchange ◽  
Full Potential ◽  
Content Type ◽  
Factors Affecting ◽  
Qualitative And Quantitative Methods ◽  
Adoption And Implementation ◽  
The Uk ◽  
Medium Enterprises

Purpose To reach its full potential, Building Information Modelling (BIM) should be implemented throughout the supply chain. The purpose of this study is to explore BIM implementation and adoption among Small and Medium Enterprises (SMEs) in the UK Architecture, Engineering and Construction (AEC) sector. The paper addresses two key issues: the slow rate and lack of homogeneity of BIM adoption in the SME sector. Design/methodology/approach The study uses qualitative and quantitative methods to investigate BIM uptake and test for correlations between organisational features and BIM aspects. The sample includes data from SMEs based in the South East of England, which are then analysed using descriptive and inferential statistics. Findings The results show that, although SMEs have some understanding of BIM-related concepts, their familiarity with existing BIM software support systems is particularly low. Limited financial capacity is identified as the primary barrier to BIM adoption while knowledge exchange initiatives are the most useful measure in facilitating further implementation. The variations of SMEs in the adoption and implementation of BIM are mostly affected by company size, professional discipline and offered services. The paper also demonstrates that a one-size-fits-all approach to BIM implementation in the AEC sector has limited potential. Originality/value The heterogeneity of SMEs in the AEC sector has been considered to a very limited extent. This paper considers the nature, characteristics and core business areas of SMEs as factors affecting BIM adoption and implementation.

scholarly journals A three-fold framework for understanding HRM practices in South-Eastern European SMEs

2016 ◽  
Vol 38 (3) ◽  
pp. 310-331 ◽  
Author(s):  
Alexandros Psychogios ◽  
Leslie Thomas Szamosi ◽  
Rea Prouska ◽  
Christopher Brewster
Keyword(s):  
Eastern European ◽  
Exploratory Research ◽  
Content Type ◽  
Factors Affecting ◽  
South Eastern ◽  
Hrm Practices ◽  
Business Environments ◽  
Yugoslav Republic ◽  
Communist Countries ◽  
See Region

Purpose – The purpose of this paper is to study particular structural and organisational factors affecting the formality of human resource management (HRM) practices in small and medium-sized enterprises (SMEs) in South-Eastern European (SEE) post-communist countries, in particular Serbia, Romania, Bulgaria and the Former Yugoslav Republic of Macedonia in order to understand the antecedents of formalization in such settings. Design/methodology/approach – Adopting a quantitative approach, this study analyses data gathered through a survey of 168 managers of SMEs from throughout the region. Findings – The results show that HRM in SMEs in the SEE region can be understood through a threefold framework which includes: degree of internationalisation of SMEs, sector of SMEs and organisational size of SMEs. These three factors positively affect the level of HRM formalisation in SEE SMEs. These findings are further attributed to the particular political and economic context of the post-communist SEE region. Research limitations/implications – Although specific criteria were set for SME selection, the authors do not suggest that the study reflects a representative picture of the SEE region because the authors used a purposive sampling methodology. Practical implications – This paper provides useful insights into the factors which influence HRM in SMEs in a particular context. The findings can help business owners and managers understand how HRM can be applied in smaller organisations, particularly in post-communist SEE business contexts. Originality/value – HRM in SMEs in this region has hardly been studied at all despite their importance. Therefore, this exploratory research seeks to expand knowledge relating to the application of HRM in SMEs in SEE countries which have their business environments dominated by different dynamics in comparison to Western European ones.

scholarly journals Gender differences in motivations to attend festivals in Saudi Arabia

2019 ◽  
Vol 33 (2) ◽  
pp. 126-141
Author(s):  
Faten Alshammari ◽  
Jeremy Whaley ◽  
Songyee Hur ◽  
Youn-Kyung Kim
Keyword(s):  
Gender Differences ◽  
Saudi Arabia ◽  
Network Analysis ◽  
Cultural Values ◽  
Quantitative Methods ◽  
Future Research ◽  
Gender Analysis ◽  
Content Type ◽  
Qualitative And Quantitative Methods ◽  
Saudi Arabians

PurposeThe purpose of this paper is to conduct a within-gender analysis and between-gender differences in seeking (personal and interpersonal) and escaping (personal and interpersonal) motivations to attend a non-traditional festival in Saudi Arabia. Specific objectives were: to conduct a within-gender analysis in motivations to attend a non-traditional festival in Saudi Arabia; and to examine between-gender differences in motivations to attend a non-traditional festival in Saudi Arabia.Design/methodology/approachBased on the data collected from 458 attendees at a non-traditional festival in Saudi Arabia, the authors employed network analysis for within-gender analysis and MANOVA and ANOVA for between-gender comparison. The network analysis served two purposes, in that it examined each item’s predictability for each gender, and analyzed the correlations among motivation items within each gender. In addition, the General Linear Model served to compare the male and female groups’ motivations to attend the non-traditional festival. The authors first performed MANOVA for each dimension and then ANOVA for each dimension’s individual items.FindingsWithin-gender analysis reveals that several sets of motivations were associated strongly for both genders. This suggests that Saudi Arabians seem to enjoy entertainment because it projects the festival mood; they want to escape both from home and work and attend the festival to relieve stress by changing their routine pace. However, gender differences were apparent in several other items, especially for the group of women. Between-group comparison analysis shows significant gender differences in several elements of motivation. Overall, personal seeking and escaping were greater for males than females. In contrast, interpersonal seeking was greater for females than males.Research limitations/implicationsEntertainment seems to be a key contributor to the festival mood because entertainment and the festival mood were related closely for both genders. In fact, personal and interpersonal escaping means were greater than personal interpersonal seeking means for both genders. Indeed, opportunities exist to develop non-traditional festivals in the country further. Gender differences were identified in several items of personal seeking and escaping, and interpersonal seeking. With respect to personal seeking, men tend to seek the entertainment, festival mood and the event’s uniqueness more than do women, a finding that their higher means in personal escaping supported. It is clear that men view the festival as a way to enjoy themselves to escape from their jobs and daily stress to a greater degree than do their female counterparts. Women are more likely to seek interpersonal experiences in that they are more likely to enjoy the festival because it offers the opportunity to meet new people and spend quality time with family and friends. This study has several limitations, leading to suggestions for future research. Because seeking and escaping motivations have been used relatively little in the festival setting, future researchers should develop a valid scale of personal and interpersonal seeking and escaping motivations specifically for festivals employing both qualitative and quantitative methods. Second, while the data were collected at a single non-traditional festival, future research can use multiple sites to increase the ability to generalize the findings. Third, although this study was limited to Saudi Arabia, further research can apply seeking and escaping motivations, both at the personal and interpersonal levels, to other cultures to extend the applicability of the framework used in this study.Practical implicationsNon-traditional festival managers need to focus on an atmosphere that provides festivities, as many people in the Saudi Arabian culture appear to be escaping from their everyday lives to enjoy themselves and with family and friends. To appeal to male workers, festival organizers and managers need to advertise and market the events’ mood and liveliness overall with photos of workers leaving the office free of stress and looking forward to attending an event. To appeal to women who desire unique experiences that a variety of forms of entertainment provide, event managers must ensure that the entertainment is innovative and creative, and differs from what other festivals provide to attract more female attendees. Also, festival planners must focus on events that incorporate the family unit and promote the opportunity to meet new people to appeal to women in Saudi Arabia.Originality/valueThis is the first study to examine gender differences in festival motivations in Saudi Arabia. The relaxation of the historically strict and conservative cultural values, coupled with the country’s desire to develop its tourism and event sector, provides an ideal opportunity for future research. The authors hope that this research will stimulate further interest in the country with the goal to develop and market its tourism sector and products on the world’s stage.

Consumers’ snack choices: current factors contributing to obesity

2019 ◽  
Vol 121 (2) ◽  
pp. 347-358 ◽  
Author(s):  
Annchen Mielmann ◽  
Thomas A. Brunner
Keyword(s):  
Quantitative Methods ◽  
Web Of Science ◽  
Content Type ◽  
Obesity Epidemic ◽  
Qualitative And Quantitative ◽  
Qualitative And Quantitative Methods ◽  
Health Measures ◽  
Specific Effects ◽  
Health Practitioners ◽  
Public Health Practitioners

Purpose The purpose of this paper is to indicate the need for and create an insightful understanding of the current factors contributing to consumer’s obesity levels due to their snack choices. Design/methodology/approach This paper reports on previous literature using publications from the Emerald Insight Journals, Google Scholar, ScienceDirect and Web of Science electronic database from 1999 to 2018 that validate and support existing literature. The retrieved literature is organised and classified into specific constructs. Findings Research into consumers’ choice of snacks from an environmental, cultural and health perspective is still underrepresented in the international scientific literature. More research is required on the specific effects of specific levels of the stated factors contributing to obesity. Health and cross-cultural studies are needed for a more comprehensive understanding of the relation between snack choices and factors contributing to obesity that will help to implement more efficient health measures. Originality/value This paper is of value to academics studying consumers’ snacking behaviour and public health practitioners evaluating qualitative and quantitative methods to address the obesity epidemic.

Factor analysis for balanced scorecard as measuring competitive advantage of infrastructure assets of owned state ports in Indonesia

2018 ◽  
Vol 60 (2) ◽  
pp. 386-401
Author(s):  
Nurdjanah Hamid
Keyword(s):  
Factor Analysis ◽  
Competitive Advantage ◽  
Balanced Scorecard ◽  
The Other ◽  
Competitive Advantages ◽  
Content Type ◽  
Internal Process ◽  
Financial Perspective ◽  
Customer Perspective ◽  
Process Perspective

Purpose This paper aims to investigate the factor analysis for balanced scorecard (BSC) as measuring competitive advantage of infrastructure assets of owned state ports in Indonesia: Pelindo IV, Makassar, Indonesia. Design/methodology/approach This investigation adopts an explanatory and an exploratory qualitative case study method to analyze the effectiveness of BSC over the strategy management processes. For data collection, the researchers have used semi-structured interviews, direct observation and document collection. Data collection was made during a six-month period, which allowed gaining of deep knowledge on the culture and management methods used in alpha. Other data collected refer to the company’s documentation and reporting of online media publications. Detailed interview data are the main data sources, which allow obtaining of a detailed and holistic understanding of the experience, opinions and attitudes of the interviewees. Interviews focus on asset management to determine the relationship between various factors. This study adopts ideal BSC principle (four perspectives) to develop strategic map for infrastructure asset of Pelindo IV. Analysis tools using factor analysis for the indicators (financial, customer, learning-growth and internal process) measure the competitive advantages. The data for factor analysis from the perception of each stakeholder using questionnaire are collected. Findings The competitive advantages of Pelindo IV depend on 81.2 per cent from financial perspective, customer perspective, internal process perspective and learning perspective, and 18.2 per cent from the other factor. The result of measurement model of competitive advantage in Figure 2 is significantly (p-value < 0.05) measured by financial perspective performance, customer perspective performance, internal process perspective performance and learning perspective performance. On the basis of the highest coefficient loading factor, it can be shown that the most powerful competitive advantages are measured by learning perspective. The high value of competitive advantage of Pelindo IV, Makassar, Indonesia, is especially seen from the learning perspective performance. The order result of BSC for measuring the competitive advantages is as follows: learning perspective performance, financial perspective performance, customer perspective performance and internal process perspective performance. Originality/value Originality of this study looks at the following three points: first, the measurement competitive advantages. Previous studies used measurements of cost leadership strategy, differential strategy and focus strategy as competitive advantages measuring (Porter, 1985; Warf and Stutz, 2007; Clulow et al., 2003). This study uses BSCs with four indicators (financial perspective result, customer perspective result, internal process perspective result and learning perspective). Second, on the other hand, several studies have investigated the BSCs as performance measurement (Ozturk and Coskun, 2014; Malgwi and Dahiru, 2014; Binden et al., 2014). Third, this study uses the factor analysis to measure the competitive advantage by BSCs, which is different from the previous study analysis.

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