Knowledge centricity and organizational performance: an empirical study of the performing arts

2018 ◽  
Vol 22 (5) ◽  
pp. 1124-1152 ◽  
Author(s):  
Neville Vakharia ◽  
Marilena Vecco ◽  
Andrej Srakar ◽  
Divya Janardhan
Keyword(s):  
Organizational Performance ◽  
Performing Arts ◽  
Performance Metrics ◽  
Operational Performance ◽  
Equation Modeling ◽  
Arts Organizations ◽  
Organizational Practices ◽  
Content Type ◽  
Latent Construct ◽  
Performing Arts Organizations

PurposeThis paper explores the concepts of knowledge-centric organizations in the performing arts sector to understand how specific organizational practices relate to measures of financial and operational performance.Design/methodology/approachA quantitative analysis of 368 small and mid-sized nonprofit performing arts organizations in the USA was undertaken via primary data on organizational practices and secondary data on performance metrics. Structural equation modeling was used to validate the latent construct of knowledge centricity and to test hypotheses on how knowledge centricity impacts financial and operational performance, and is influenced by firm-level demographic variables.FindingsResults show several distinct performance metrics that are statistically associated with knowledge-centric practices of the organizations analyzed.Research limitations/implicationsThis article investigates the knowledge centricity of organizations, a relatively nascent theoretical concept, which is of significant relevance in today’s knowledge-driven economy. The findings can serve as a basis to further investigate strategic approaches that arts organizations can undertake to remain sustainable and operate effectively in a knowledge-driven society.Practical/implicationsIt provides critical insights into management practices and approaches that can be instituted to drive improved organizational performance.Originality/valueBuilding on the extant literature, this article develops a conceptual framework of knowledge centricity and defines a knowledge-centric organization. It thoroughly investigates the latent construct of knowledge centricity, identifies how knowledge centricity impacts financial and operational performance of nonprofit performing arts organizations, and provides grounding for future studies.

Linkage between TPM, people management and organizational performance

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Abul Bashar ◽  
Ahsan Akhtar Hasin ◽  
Nadim Jahangir
Keyword(s):  
Organizational Performance ◽  
Employee Engagement ◽  
Empirical Data ◽  
Structural Equation ◽  
Large Scale ◽  
Apparel Industry ◽  
Mediating Effect ◽  
Operational Performance ◽  
Equation Modeling ◽  
Content Type

PurposeThe purpose of this paper is to explore an empirical investigation of the linkage between total productive maintenance (TPM), people management (PEM) and organizational performance in the apparel industry of Bangladesh. This study also explores the direct and mediating effect of TPM on organizational performance.Design/methodology/approachEmpirical data were collected using a close-ended structured questionnaire from 227 small, medium and large-scale garment manufacturing industries. The causal relationships between PEM, TPM and organizational performance were examined using structural equation modeling.FindingsThe findings of this study have provided significant evidence that the PEM has both direct and indirect impact (through TPM) on organizational performance. The results of the analysis also indicated that TPM has direct and mediating effects on operational performance.Research limitations/implicationsData for measuring PEM practices and organizational performance were collected from the same source, assuming that PEM practices are uniform across the organization. Therefore, response bias is not unexpected.Originality/valueThis study explores the interdimensional linkage between PEM, TPM and organizational performance and argues based on the empirical data in the context of the apparel industry in Bangladesh. The apparel industry is a complex manufacturing system synchronizing man, machine and material. The findings provide empirical evidence that employee engagement and practice of TPM will enhance the operational performance of the apparel industries.

Supply chain learning and organizational performance: evidence from Chinese manufacturing firms

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Zia Ul Haq
Keyword(s):  
Supply Chain ◽  
Firm Performance ◽  
Financial Performance ◽  
Organizational Performance ◽  
Manufacturing Firms ◽  
Operational Performance ◽  
Equation Modeling ◽  
Content Type ◽  
Different Types ◽  
The Relationship

Purpose Despite the significance, no study examines the relationship between supply chain (SC) learning components and focal firm performance. This study aims to investigate different types of SC learning (supplier, customer and internal learning) and their influence on the focal firm’s operational and financial performance. Design/methodology/approach Grounded in knowledge-based view and absorptive capacity theory, this study applies structural equation modeling to test the conceptual model based on data collected from 213 manufacturing firms in China. Findings The findings indicate that supplier and customer learning improve internal learning. Customer and internal learning have direct influence on operational performance, whereas internal learning mediates the relationship between supplier learning and operational performance. Moreover, all three dimensions of SC learning do not affect financial performance directly but operational performance plays the mediating role in their relationship. Research limitations/implications This study only investigates SC learning outcomes without exploring its antecedents. In addition, SC learning and their impacts on firm performance are tested empirically with cross-sectional data collected only from manufacturing firms in China. Practical implications The findings furnish managers to seek for competitive advantages through different types of SC learning. Originality/value This study offers new insights concerning the performance implications of SC learning. It divides SC learning into dimensions and shows the distinctive impacts of these dimensions on focal firm’s performance using an empirical method.

Here’s one for the next show

2016 ◽  
Vol 6 (1) ◽  
pp. 52-67 ◽  
Author(s):  
Sabrina M Hegner ◽  
Ardion D. Beldad ◽  
Nienke Klein Langenhorst
Keyword(s):  
Performing Arts ◽  
Structural Equation ◽  
Customer Relationships ◽  
Customer Relationship ◽  
Equation Modeling ◽  
Marketing Tactics ◽  
Preferential Treatment ◽  
Content Type ◽  
Performing Arts Organizations ◽  
The Impact

Purpose – Financial constraints recently confronting performing arts organizations propel them to employ various marketing tactics to not only win new visitors but also to maintain its current clientele. Fostering a long-term relationship with clients is regarded a vital solution to a survival-related predicament these organizations face. Hence, the purpose of this paper is to investigate the impact of four marketing tactics – personalization, two-way communication, preferential treatment, and rewarding – on the dimensions of customer relationship, namely, satisfaction, trust, and commitment. Design/methodology/approach – Data to test the various research hypotheses were collected through a survey with 252 clients of a performing arts venue in a Dutch city. Structural equation modeling was used to test the hypotheses. Findings – Results reveal that extension of rewards to and maintaining a two-way communication with clients of a performing arts venue positively influence their satisfaction with, trust in, and commitment to the performing arts venue. Personalization of services impacts commitment only. However, the effect of preferential treatment on the three relationship dimensions is not statistically significant. Additionally, analysis shows that satisfied customers are more likely to trust the performing arts venue, although clients’ satisfaction with and trust in the performing arts venue do not influence their commitment to the venue. Originality/value – Research into the ways to strengthen customer relationships in the performing arts is still scarce. The current research aims at investigating the impact of several marketing tactics on customer relationship measured in terms of satisfaction, trust, and commitment and shows how performing arts venues can strengthen their bonds with customers.

scholarly journals The effects of supply chain finance on organizational performance: a moderated and mediated model

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jean-Noël Beka Be Nguema ◽  
Gongbing Bi ◽  
Temidayo O. Akenroye ◽  
Jamal El Baz
Keyword(s):  
Supply Chain ◽  
Firm Performance ◽  
Organizational Performance ◽  
Operational Risk ◽  
Operational Performance ◽  
Equation Modeling ◽  
Survey Method ◽  
Content Type ◽  
Supply Chain Finance ◽  
The Relationship

Purpose This paper aims to draw on the dynamic capabilities approach and aims to empirically investigate the impact of supply chain finance (SCF) on firm performance (e.g. operational risk and operational performance), the critical effect of environmental dynamism (ED) as moderator and supply chain risk (SCR) and a mediator in the relationship between SCF and organizational performance (OP). Design/methodology/approach This study is based on empirical data collected from a survey of 210 companies and their supply chains in mainland China. Structural equation modeling is used to test the proposed relationships. Findings The findings show that SCF significantly mitigates the SCR, which subsequently has a significant positive effect on OP (e.g. operational risk and operational performance). The findings also show that when ED is high, the relationship between SCF and SCR is stronger and vice versa. Moreover, SCR mediates the relationship between SCF and OP. The hypothesis regarding the moderating effect of ED on the paths joining SCF and SCR was also supported. SCR has a significant negative effect on OP. However, the hypothesis regarding the effect of ED on SCR was not supported. Research limitations/implications This study has some limitations. First, this paper conducted the research with Chinese organizations. This may result in low generalizability in other contexts. In addition, this paper used the survey method and cross-sectional data design in this study, which may generate the potential issue of common method bias. However, the findings of this study will help organizations across China and other emerging economies to adopt SCF as a secure financing mechanism to enhance working capital and mitigate risk. In addition, the paper provides some new managerial insights for decision-makers in organizations, while exploring different factors such as SCF, SCR and ED and their effect on the organization. Originality/value This study has greatly developed a general SCF adoption model that helps to guide empirical research investigating the critical impact of SCF on firm performance.

Behavioural competencies and organizational performance in Italian performing arts

2017 ◽  
Vol 30 (2) ◽  
pp. 192-214 ◽  
Author(s):  
Annachiara Scapolan ◽  
Fabrizio Montanari ◽  
Sara Bonesso ◽  
Fabrizio Gerli ◽  
Lorenzo Mizzau
Keyword(s):  
Organizational Performance ◽  
Performing Arts ◽  
Management Practices ◽  
Primary Source ◽  
Content Type ◽  
Managerial Competencies ◽  
Social And Emotional ◽  
Cultural Organizations ◽  
Performing Arts Organizations ◽  
Managerial Implications

Purpose The purpose of this paper is to investigate the behavioural competencies of directors and managers working for cultural organizations and their relationship with organizational performance. Design/methodology/approach The study adopts an ESC competency modelling process and the technique of the Behavioural Event Interview as the primary source of data collection. In particular, the authors interviewed 14 directors and managers of six performing arts organizations operating in Emilia-Romagna, a region located in Northern Italy. Findings Findings show that directors and managers of cultural organizations are characterized by a specific set of social and emotional (e.g. persuasion and empathy), whereas cognitive competencies, such as quantitative analysis, are less frequent. Findings highlight also that a balanced portfolio of behavioural competencies emerges as importantly correlated with high organizational performance. Practical implications Findings offer relevant managerial implications for the design and implementation of a coherent set of human resource management practices, which allow cultural organizations to reach above-average performance. Originality/value This study contributes to a better understanding of the relationship between managerial competencies and the performance of cultural organizations, taking into account specific kinds of competencies – namely, behavioural competencies – which have been neglected by the previous literature.

The effects of knowledge creation process on organizational performance using the BSC approach: the mediating role of intellectual capital

2018 ◽  
Vol 22 (4) ◽  
pp. 802-823 ◽  
Author(s):  
Gholamhossein Mehralian ◽  
Jamal A. Nazari ◽  
Peivand Ghasemzadeh
Keyword(s):  
Organizational Performance ◽  
Intellectual Capital ◽  
Knowledge Creation ◽  
Structural Equation ◽  
Positive Impact ◽  
Equation Modeling ◽  
Success Factor ◽  
Content Type ◽  
Key Dimensions ◽  
The Relationship

PurposeKnowledge is a key success factor in achieving competitive advantage in the current fast-paced and uncertain economic environment. Several studies in the literature have analyzed the relationship between knowledge creation (KC) and organizational success; however, the mechanisms by which KC leads to accumulation of intellectual capital (IC) and thereby affects various dimensions of organizational performance are understudied. The purpose of this paper is to examine how KC and IC and their relationship influence key dimensions of organizational performance.Design/methodology/approachA research model was developed and tested based on the literature in the areas of KC, IC and organizational performance. This study uses a survey sent to companies in an intensive knowledge-based industry. The balanced scorecard (BSC) approach was used to measure the key dimensions of organizational performance.FindingsThe results from structural equation modeling (SEM) on 470 completed questionnaires received from the pharmaceutical companies in Iran reveal that KC activities lead to the accumulation of organizational IC and IC has a crucial and positive impact on the BSC. Furthermore, the results from the path analysis indicate that IC mediates the effects of KC on the BSC.Practical implicationsThe findings of this study contribute to the extant literature on the relationship between knowledge and organizational performance by demonstrating that knowledge and KC lead to performance when organizations utilize KC activities and leverage them to accumulate IC. Once used effectively, IC will result in a better performance in the knowledge-intensive environments.Originality/valueThis is the first study that investigates how KC contributes to firm performance by incorporating the mediating impact of IC on the BSC. The proposed model and results will help organizations to identify the mechanisms through which KC initiatives improve organizational performance.

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