scholarly journals Experts as facilitators for the implementation of social media in the library? A social network approach

2014 ◽  
Vol 32 (3) ◽  
pp. 529-545 ◽  
Author(s):  
Hadewijch Vanwynsberghe ◽  
Elke Boudry ◽  
Ruben Vanderlinde ◽  
Pieter Verdegem
Keyword(s):  
Social Media ◽  
Social Network ◽  
Large Scale ◽  
Public Libraries ◽  
Empirical Studies ◽  
Social Capital Theory ◽  
Capital Theory ◽  
Content Type ◽  
The Social ◽  
Social Network Approach

Purpose – Based on the social capital theory, the authors assume that personal and professional experts are both relevant to people's competence development. However, to date, there is little empirical evidence of how professional experts can support, or impede, people in learning how to deal with social media. The purpose of this paper is to examine the role and position of social media experts in the distribution of information on social media within the library as organization. Design/methodology/approach – The paper draws upon social network and qualitative methods, within three public libraries located in Belgium. Findings – The findings suggest that as the most central actors, social media experts in a library play a significant role in either supporting or constraining the distribution of information on social media. Research limitations/implications – While the sample size was chosen to conduct a mixed methods study that would explore how the position of a social media expert in an organization such as the library facilitates or prevents the exchange of social media information, the authors acknowledge the need for large-scale empirical studies that can substantiate the findings in larger and more diverse samples. Originality/value – This unique study explores how the role and position social media experts in Belgian public libraries can support, or impede, librarians in learning how to deal with social media. This study is useful for other public libraries who want to implement social media, establish a social media policy and/or provide social media training.

scholarly journals From social network to firm performance

2018 ◽  
Vol 41 (6) ◽  
pp. 680-700 ◽  
Author(s):  
Aluisius Hery Pratono
Keyword(s):  
Social Media ◽  
Social Network ◽  
Firm Performance ◽  
Social Capital Theory ◽  
Complex Relationship ◽  
Capital Theory ◽  
Content Type ◽  
Mediating Role ◽  
The Social

PurposeThe purpose of this study is to develop a structural equation model to explain the complex relationship between social network and firm performance by introducing the mediating role of trust, selling capability and pricing capability.Design/methodology/approachThe research model with hypothesis development was derived based on the literature. To provide empirical evidence, this study carried out a survey in which the data were equated with a list of questionnaires with a random survey of 380 small and medium enterprises (SMEs) in the Indonesian context.FindingsThis study indicates that the use of social media in management process will not affect the increasing firm performance, unless the firms build trust upon social networks. The social network with trust allows the firms to gain a pricing capability and a selling capability, which brings a positive impact on firm performance. The results also show that the selling and the pricing capabilities become essential following the utilizing the social media, which concerns on trust building.Research limitations/implicationsThis study focused on the small-to-medium context, which has conventionally provided an exemplary site for the development of social capital theory but raises issues of generalizability across different contexts.Practical implicationsTo the managers, it is advisable to encourage their employees to consciously exploit the selling capability by enhancing the business networks via social media to achieve the firm performance.Originality/valueThis paper contributes to the social capital theory by explaining the mediating role of trust in the complex relationship between social network and firm performance. This study provides evidence that trust plays a pivotal role in social networks, which enable the observed firms to achieve the performance.

scholarly journals tugas review artikel

2019 ◽  
Author(s):  
Arlika Anindya Putri
Keyword(s):  
Social Capital ◽  
Social Networks ◽  
Social Media ◽  
Social Network ◽  
Firm Performance ◽  
Positive Impact ◽  
Social Capital Theory ◽  
Capital Theory ◽  
Mediating Role ◽  
The Social

Purpose – The purpose of this study is to develop a structural equation model to explain the complexrelationship between social network and firm performance by introducing the mediating role of trust, sellingcapability and pricing capability.Design/methodology/approach – The research model with hypothesis development was derived basedon the literature. To provide empirical evidence, this study carried out a survey in which the data wereequated with a list of questionnaires with a random survey of 380 small and medium enterprises (SMEs) inthe Indonesian context.Findings – This study indicates that the use of social media in management process will not affect theincreasing firm performance, unless the firms build trust upon social networks. The social network with trustallows the firms to gain a pricing capability and a selling capability, which brings a positive impact on firmperformance. The results also show that the selling and the pricing capabilities become essential following theutilizing the social media, which concerns on trust building.Research limitations/implications – This study focused on the small-to-medium context, which hasconventionally provided an exemplary site for the development of social capital theory but raises issues ofgeneralizability across different contexts.Practical implications – To the managers, it is advisable to encourage their employees to consciouslyexploit the selling capability by enhancing the business networks via social media to achieve the firmperformance.Originality/value – This paper contributes to the social capital theory by explaining the mediating role oftrust in the complex relationship between social network and firm performance. This study provides evidencethat trust plays a pivotal role in social networks, which enable the observed firms to achieve the performance.

Social capital affects job performance through social media

2020 ◽  
Vol 120 (5) ◽  
pp. 903-922
Author(s):  
Yung-Shen Yen ◽  
Mei-Chun Chen ◽  
Chun-Hsiung Su
Keyword(s):  
Social Capital ◽  
Social Media ◽  
Job Performance ◽  
Social Capital Theory ◽  
Capital Theory ◽  
Content Type ◽  
Bonding Social Capital ◽  
Bridging Social Capital ◽  
Female Workers ◽  
Male Workers

PurposeThis study aims to explore the impact of social capital on job performance when workers interact with coworkers through social media in organizations.Design/methodology/approachStructural equation modeling was conducted, and a sample of 230 workers in Taiwan was investigated.FindingsThis study found that bonding social capital has a greater impact on job performance than bridging social capital for interactions among coworkers through social media in organizations. Moreover, bridging social capital affects job performance more strongly for male workers than for female workers, but bonding social capital affects job performance more strongly for female workers than for male workers.Research limitations/implicationsThis study extended social capital theory by adding the mediating effects of job satisfaction and relational satisfaction and the moderating effect of gender into the model.Practical implicationsThis study suggests that company managers need to train workers how to use social media to appropriate their affordances and consider the work team relationship to position adequate strategies for male and female workers.Originality/valueThis study advances the previous knowledge of social capital theory for workers interacting with coworkers through social media in organizations.

Trust, power and supply chain integration in Web-enabled supply chains

2019 ◽  
Vol 24 (4) ◽  
pp. 524-539 ◽  
Author(s):  
Carlo Mora-Monge ◽  
Gioconda Quesada ◽  
Marvin E. Gonzalez ◽  
Joshua M. Davis
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Business Performance ◽  
Dynamic Capabilities ◽  
Social Capital Theory ◽  
Supply Chain Integration ◽  
Trading Partner ◽  
Capital Theory ◽  
Content Type ◽  
The Social

Purpose This study aims to examine the effects of trading partner trust and trading partner power, on supply chain integration, and their impact on business performance in the context of Web-enabled supply chains. In doing so, the authors extend previous studies by exploring this phenomenon by using an integrative theory-driven approach. Design/methodology/approach This study presents a theoretical model grounded on the resource-based and dynamic capabilities views and the social capital theory. Data collected from 175 firms in the USA are used to test the hypotheses using structural equation modeling. Findings Results highlight the importance of trust and supply chain integration on business performance, whereas power did not appear to have an effect on supply chain integration in Web-enabled supply chains. The findings are robust to concerns of endogeneity, common method bias and alternative model specification. Practical implications Companies engaged in Web-enabled supply chains need to focus on increasing their integration efforts, and these efforts must also be accompanied by partnerships built on trust. Trading partners who might be inclined to use coercive strategies to influence other members of the supply chain in Web-enabled environments may be better off using cooperative approaches based on trust to achieve their desired goals. Originality/value This study integrates the resource-based view, dynamic capabilities view and the social capital theory to explore the dynamic relationships between trading partner trust, trading partner power and supply chain integration in Web-enabled supply chains. In doing so, this paper extends prior studies by examining supply chain integration’s impact on business performance and its mediating role, as it relates to trading partner trust and power in Web-enabled supply chains.

Social network use and youth well-being: a study in India

2018 ◽  
Vol 17 (2) ◽  
pp. 119-131 ◽  
Author(s):  
Jehangir Bharucha
Keyword(s):  
Social Media ◽  
Social Network ◽  
First Generation ◽  
Well Being ◽  
Content Type ◽  
Pervasive Technology ◽  
The Social ◽  
Social Landscape ◽  
Third Stage ◽  
Time Reading

Purpose The youth in present day India is the first generation to grow up within a world of pervasive technology. While several writers applaud these social network sites (SNSs) for transforming the social landscape of India, recent research is beginning to examine the destructive role of these SNSs. The purpose of this paper is to explore whether and to what extent social media contributes to decline in well-being, addictive behavior and other harmful social effects. Design/methodology/approach In the first phase, a structured questionnaire was sent via e-mail to 114 students. The second stage embraced an exploratory qualitative approach with in-depth interviews and reflections. As part of the third stage, the author devoted a lot of time reading the blogs and posts of the youth. Findings The analysis of qualitative data is presented in three major themes: patterns of usage, nature of online friendships and threat to well-being. Some of the respondents did experience “addiction-like” symptoms. It can be deduced that the respondents are not addicted to the medium per se; they are cultivating an addiction to certain activities they carry out online. Practical implications Indian newspapers have recently reported several cases how social media can mislead and corrupt the youth and some of these cases have ended in tragedy. This kind of obsessive behavior is extremely dangerous to the minds which are otherwise actually intelligent and ought to be stopped. Originality/value There is no doubt that the Indian youth is developing a dependence on this technological advance that fuses people all over the world. We are still in the infant stages of understanding these issues in the Indian context. This study adds value to the negligible empirical evidence in India till date.

Akshaya Patra (Bhilai): purchasing and supply management

2017 ◽  
Vol 7 (1) ◽  
pp. 1-35
Author(s):  
Vivek Roy ◽  
B.S. Sahay ◽  
Parikshit Charan
Keyword(s):  
Supply Chain ◽  
Subject Area ◽  
Theoretical Concept ◽  
Social Capital Theory ◽  
Socially Responsible ◽  
Government Schools ◽  
Capital Theory ◽  
Content Type ◽  
The Social ◽  
Social Cause

Subject area This case is intended for use in a course on supply chain management. Study level/applicability The study is applicable to MBA or executive MBA programme. Case overview The Akshaya Patra Foundation (TAPF) is an Indian non-governmental organisation which provides free mid-day meals to students in government schools. This case revolves around one of its kitchen facility (TAPF Bhilai) located in Bhilai in the Chhattisgarh province of India. TAPF Bhilai is about to witness a significant increase in the number of students to cater for. The Unit President, Vyomapada Das, is determined to ensure that there is no compromise in the standards of service in terms of quality and hygiene of meals in the wake of present expansions. As such, he recognizes that addressing a social cause brings additional responsibilities to them towards ensuring superior quality meals. He thereby lays a special emphasis upon the role of purchasing and supply in facilitating the scale expansion. Expected learning outcomes This case intends to demonstrate the process of managing, purchasing and supply for a socially responsible supply chain. Students must be able to appreciate the challenges associated with such a system. By applying the key theoretical concept of the social capital theory, they must also understand the nature of managerial responses inherent in these challenges. Supplementary materials Teaching notes are available for educators only. Please contact your library to gain login details or email [email protected] to request teaching notes. Subject code CSS 9: Operations and Logistics.

The effects of innovative, consumer and social characteristics on willingness to try nano-foods

2017 ◽  
Vol 30 (3) ◽  
pp. 653-690 ◽  
Author(s):  
Hsin Hsin Chang ◽  
Ching Ying Huang ◽  
Chen Su Fu ◽  
Ming Tse Hsu
Keyword(s):  
Social Capital ◽  
Social Capital Theory ◽  
Relative Advantage ◽  
Social Characteristics ◽  
Capital Theory ◽  
Content Type ◽  
Technology Application ◽  
Subjective Perceptions ◽  
Perceived Benefit ◽  
The Social

Purpose By integrating the diffusion of innovation (DOI) theory, technology acceptance model (TAM), and social capital theory, the purpose of this paper is to: develop a model of consumer behavior and trial willingness toward nano-foods from product, consumer, and social perspectives; examine the effects of innovative features, consumer characteristics, and trust in authority on subjective perceptions (perceived trustworthiness and perceived benefit) as well as the social influence on attitudes toward nano-foods and trial willingness; examine the moderating role of product uncertainty on the relationship between these characteristics and subjective perceptions; and examine the effect of perceived benefit on perceived trustworthiness. Design/methodology/approach The results of the structural equation model (SEM), with nano-food knowledge data collected from 431 respondents, supported the research model and revealed the main effects hypothesized in this study and the moderating effect of product uncertainty. Simple slope analysis was further adopted to test the significant moderating effects. Findings The SEM results indicated that innovative characteristics (relative advantage, lack of observability, and novelty), consumer characteristics (perceived technology application), and social characteristics (trust in authority) affect perceived trustworthiness or perceived benefit. Social influence also has a direct effect on attitude toward nano-foods and trial willingness. Product uncertainty significantly moderates the relationship between characteristics (relative advantage and perceived technology application) and subjective perceptions (perceived trustworthiness and perceived benefit). Research limitations/implications With increasing numbers and kinds of nanotechnology products now being developed and sold, it is important to go further to determine consumer perceptions and attitudes toward these. This study, thus, applied the DOI, TAM, and social capital theory to examine this issue. However, other theories might also be used to carry out research from other perspectives. This study should, thus, be seen as preliminary, and it is hoped that more works will discuss consumer attitudes toward nanotechnology products in the future. Practical implications When a new nano-food is introduced, the current study suggests that food manufacturers use the description on the package as a communicative tool. Detailing the advantages of nano-foods on food packages might be a useful way to enhance trial willingness and to reduce the fears and insecurities related to the use of nano-related products. In addition, if food manufacturers could cooperate with organizations or individuals seen as having some authority in this area (e.g. nanotechnology researchers) in order to disseminate accurate information about nanotechnology and related food products, this might be an effective way to increase sales and profits. Originality/value This is the first paper integrating the DOI, the social capital theory and the TAM to empirically investigate consumer willingness to try nano-food products.

Assessing the Social Network Health of Virtual Communities

2011 ◽  
pp. 715-730
Author(s):  
David Hinds ◽  
Ronald M. Lee
Keyword(s):  
Social Network ◽  
Virtual Communities ◽  
Virtual Community ◽  
Social Capital Theory ◽  
Software Project ◽  
Capital Theory ◽  
Community Archives ◽  
The Social ◽  
The Status ◽  
Development And Validation

In this chapter, the authors suggest how measures of “social network health” can be used to evaluate the status and progress of a virtual community. Using social capital theory as a foundation, the authors describe community health as the general condition of a community leading toward its advancement or decline, and show how social network analytical measures can be applied to existing virtual community archives to measure social network health. They describe the metric development and validation process and use their empirical study of 143 open source software project communities to illustrate how this process can be applied. Their hope is social network health metrics will be devised and integrated into host platforms for various types of virtual communities, thus providing socio-technical system designers and community managers with a valuable new diagnostic tool for tracking the status and progress of their communities.

Understanding users’ contribution in open innovation communities: a social capital perspective

Kybernetes ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tao Zhou
Keyword(s):  
Social Capital ◽  
Open Innovation ◽  
Structural Equation ◽  
Social Capital Theory ◽  
Equation Modeling ◽  
Capital Theory ◽  
Content Type ◽  
The Social ◽  
Social Capital Perspective ◽  
Innovation Community

Purpose As users often lack the motivation to contribute their ideas and knowledge in open innovation communities, it is necessary to identify the determinants of users’ contribution. This paper aims to examine users’ contribution in open innovation communities based on the social capital theory. Design/methodology/approach The authors collected 474 valid responses from a survey and adopted structural equation modeling (SEM) to conduct data analysis. Findings The results indicated that social interaction, which includes informational and emotional interaction, has a significant effect on social capital, which in turn affects users’ contribution. Research limitations/implications The results imply that companies need to facilitate users’ interactions and develop social capital to promote their contribution in open innovation communities. Originality/value Although previous research has found the effect of individual motivations such as perceived benefits and behavioural control on innovation community users’ behaviour, it has seldom considered the effect of social capital embedded within the social relationship networking. This research tries to fill the gap and the results disclosed the mechanism underlying open innovation community users’ contribution.

To sell, or not to sell: social media data-breach in second-hand Android devices

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Oussama BenRhouma ◽  
Ali AlZahrani ◽  
Ahmad AlKhodre ◽  
Abdallah Namoun ◽  
Wasim Ahmad Bhat
Keyword(s):  
Social Media ◽  
Social Network ◽  
Use Cases ◽  
Road Accidents ◽  
Data Breach ◽  
Social Media Data ◽  
Content Type ◽  
Private Data ◽  
The Social ◽  
Media Data

Purpose The purpose of this paper is to investigate the private-data pertaining to the interaction of users with social media applications that can be recovered from second-hand Android devices. Design/methodology/approach This study uses a black-box testing-principles based methodology to develop use-cases that simulate real-world case-scenarios of the activities performed by the users on the social media application. The authors executed these use-cases in a controlled experiment and examined the Android smartphone to recover the private-data pertaining to these use-cases. Findings The results suggest that the social media data recovered from Android devices can reveal a complete timeline of activities performed by the user, identify all the videos watched, uploaded, shared and deleted by the user, disclose the username and user-id of the user, unveil the email addresses used by the user to download the application and share the videos with other users and expose the social network of the user on the platform. Forensic investigators may find this data helpful in investigating crimes such as cyber bullying, racism, blasphemy, vehicle thefts, road accidents and so on. However, this data-breach in Android devices is a threat to user's privacy, identity and profiling in second-hand market. Practical implications Perceived notion of data sanitisation as a result of application removal and factory-reset can have serious implications. Though being helpful to forensic investigators, it leaves the user vulnerable to privacy breach, identity theft, profiling and social network revealing in second-hand market. At the same time, users' sensitivity towards data-breach might compel users to refrain from selling their Android devices in second-hand market and hamper device recycling. Originality/value This study attempts to bridge the literature gap in social media data-breach in second-hand Android devices by experimentally determining the extent of the breach. The findings of this study can help digital forensic investigators in solving crimes such as vehicle theft, road accidents, cybercrimes and so on. It can assist smartphone users to decide whether to sell their smartphones in a second-hand market, and at the same time encourage developers and researchers to design methods of social media data sanitisation.

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