scholarly journals tugas review artikel

2019 ◽  
Author(s):  
Arlika Anindya Putri

Purpose – The purpose of this study is to develop a structural equation model to explain the complexrelationship between social network and firm performance by introducing the mediating role of trust, sellingcapability and pricing capability.Design/methodology/approach – The research model with hypothesis development was derived basedon the literature. To provide empirical evidence, this study carried out a survey in which the data wereequated with a list of questionnaires with a random survey of 380 small and medium enterprises (SMEs) inthe Indonesian context.Findings – This study indicates that the use of social media in management process will not affect theincreasing firm performance, unless the firms build trust upon social networks. The social network with trustallows the firms to gain a pricing capability and a selling capability, which brings a positive impact on firmperformance. The results also show that the selling and the pricing capabilities become essential following theutilizing the social media, which concerns on trust building.Research limitations/implications – This study focused on the small-to-medium context, which hasconventionally provided an exemplary site for the development of social capital theory but raises issues ofgeneralizability across different contexts.Practical implications – To the managers, it is advisable to encourage their employees to consciouslyexploit the selling capability by enhancing the business networks via social media to achieve the firmperformance.Originality/value – This paper contributes to the social capital theory by explaining the mediating role oftrust in the complex relationship between social network and firm performance. This study provides evidencethat trust plays a pivotal role in social networks, which enable the observed firms to achieve the performance.

2018 ◽  
Vol 41 (6) ◽  
pp. 680-700 ◽  
Author(s):  
Aluisius Hery Pratono

PurposeThe purpose of this study is to develop a structural equation model to explain the complex relationship between social network and firm performance by introducing the mediating role of trust, selling capability and pricing capability.Design/methodology/approachThe research model with hypothesis development was derived based on the literature. To provide empirical evidence, this study carried out a survey in which the data were equated with a list of questionnaires with a random survey of 380 small and medium enterprises (SMEs) in the Indonesian context.FindingsThis study indicates that the use of social media in management process will not affect the increasing firm performance, unless the firms build trust upon social networks. The social network with trust allows the firms to gain a pricing capability and a selling capability, which brings a positive impact on firm performance. The results also show that the selling and the pricing capabilities become essential following the utilizing the social media, which concerns on trust building.Research limitations/implicationsThis study focused on the small-to-medium context, which has conventionally provided an exemplary site for the development of social capital theory but raises issues of generalizability across different contexts.Practical implicationsTo the managers, it is advisable to encourage their employees to consciously exploit the selling capability by enhancing the business networks via social media to achieve the firm performance.Originality/valueThis paper contributes to the social capital theory by explaining the mediating role of trust in the complex relationship between social network and firm performance. This study provides evidence that trust plays a pivotal role in social networks, which enable the observed firms to achieve the performance.


2021 ◽  
Vol 4 (1) ◽  
pp. 219-229
Author(s):  
Fitriana Rahmawati ◽  
Ainur Rofiq ◽  
Risna Wijayanti

This study aims to contribute to the social capital theory. This goal is achieved through determine the relationship between social capital and firm performance. It is carried out because SME's have limited access to resources. SME's need other alternatives to sustain their business. Small entrepreneurs feel the need to focus more on their internal resources. The development of the theory of social capital is important. In contrast to most previous studies, this research uses qualitative study research methods. To obtain the data, in-depth interviews with key informants were conducted. The finding shows that social capital consists of reciprocity, trust, network, and norms. This study also provides evidence that social capital plays a pivotal role in SME performance. Small entrepreneurs get various benefits after joining the group. In addition, social capital can help empower ordinary housewives to become small-scale entrepreneurs. In conclusion, strong social capital can improve business performance, thereby encouraging the economy to grow. The results of this research can be used as consideration for business entities to strengthen their business performance. More than that, this research is also used as a guide in determining strategic SME development policies for government. This research also contributes to the development of strategic management theory.


2020 ◽  
pp. 135676672097504
Author(s):  
Thivashini B Jaya Kumar ◽  
See-Kwong Goh ◽  
M S Balaji

Tourists can share their travel experiences or related information freely through social media platforms. The purpose of this research is to explore the factors associated with sharing travel related experiences on social media by travellers in the context of social capital theory and person-context interaction theory. Data were collected among consumers in Malaysia using a structured survey; 423 responses were generated. The findings show that the social capital dimensions (social ties, trust, reciprocity and shared vision) positively impact sharing intention on social media while identification doesn’t impact the sharing intention. The results also partially support the hypothesis that protective face orientation negatively influences social capital dimensions and sharing intention while acquisitive face orientation positively influences them. The authors shed light on the construction of social capital dimensions and face orientation and the relative importance of the sharing intention on social media.


2014 ◽  
Vol 32 (3) ◽  
pp. 529-545 ◽  
Author(s):  
Hadewijch Vanwynsberghe ◽  
Elke Boudry ◽  
Ruben Vanderlinde ◽  
Pieter Verdegem

Purpose – Based on the social capital theory, the authors assume that personal and professional experts are both relevant to people's competence development. However, to date, there is little empirical evidence of how professional experts can support, or impede, people in learning how to deal with social media. The purpose of this paper is to examine the role and position of social media experts in the distribution of information on social media within the library as organization. Design/methodology/approach – The paper draws upon social network and qualitative methods, within three public libraries located in Belgium. Findings – The findings suggest that as the most central actors, social media experts in a library play a significant role in either supporting or constraining the distribution of information on social media. Research limitations/implications – While the sample size was chosen to conduct a mixed methods study that would explore how the position of a social media expert in an organization such as the library facilitates or prevents the exchange of social media information, the authors acknowledge the need for large-scale empirical studies that can substantiate the findings in larger and more diverse samples. Originality/value – This unique study explores how the role and position social media experts in Belgian public libraries can support, or impede, librarians in learning how to deal with social media. This study is useful for other public libraries who want to implement social media, establish a social media policy and/or provide social media training.


2020 ◽  
Vol 8 (3) ◽  
pp. 313-332
Author(s):  
Beate Volker

AbstractThis study examines changes in individual social capital during adult life within a 19-year period. Social capital theory and life course theory are combined, and it is argued that changes in social networks do not necessarily go together with changes in social capital: while personal networks are known to decline in size with age, social capital can be expected to accumulate, in particular for those who had a better starting position and therefore more resources to share. Panel data from the survey of the social networks of the Dutch (SSND) (1999–2018) at four points of measurement are employed to inquire into this argument. Social capital is measured by the position generator instrument, and three indicators, that is, resource extensity, mean prestige access, and resource range are analyzed. Results of fixed effect models show that, on average, people maintain access to social capital, and that men and higher educated gain social capital through their life as opposed to women and lower educated. Implications for the understanding of the reproduction of social inequality are discussed. The paper concludes with a reflection upon the value of ego-centered network analysis in the era of big data and data science.


Author(s):  
Sanjay Chhataru Gupta

Popularity of the social media and the amount of importance given by an individual to social media has significantly increased in last few years. As more and more people become part of the social networks like Twitter, Facebook, information which flows through the social network, can potentially give us good understanding about what is happening around in our locality, state, nation or even in the world. The conceptual motive behind the project is to develop a system which analyses about a topic searched on Twitter. It is designed to assist Information Analysts in understanding and exploring complex events as they unfold in the world. The system tracks changes in emotions over events, signalling possible flashpoints or abatement. For each trending topic, the system also shows a sentiment graph showing how positive and negative sentiments are trending as the topic is getting trended.


2015 ◽  
Vol 25 (2) ◽  
pp. 208-219
Author(s):  
Wan Idros Wan Sulaiman ◽  
Maizatul Haizan Mahbob ◽  
Shahrul Nazmi Sannusi

Department of Information of Malaysia is one of the public organizations directly involved in the provision of information to the public. To ensure that all services rendered acceptable, organizational communication in the Department of Information should be given serious consideration so that each activity can be transformed properly. Therefore, this study was undertaken to assess organizational communication in a learning organization in order to see the extent to which employees have a description of social capital and support to the organization of learning activities. The main purpose of this study is to examine the relationship that is formed through the social interactions between workers and management by integrating the four aspects of social capital, namely social trust, institutional trust, social norms and networking. For this purpose, a total of 190 respondents from the Information Department headquarters staff in Putrajaya was selected for this study. The study uses questionnaires as research tool and analyses key findings using the Pearson correlation test to examine relationships between various aspects. The study also applied social capital theory as the basis of research framework the when analyzing findings. The results showed that staff describe positive social capital within the organization and consider organizational learning as a strategy to improve the performance of the department in the future.


2007 ◽  
Vol 52 (174-175) ◽  
pp. 152-167
Author(s):  
Natasa Golubovic ◽  
Srdjan Golubovic

Despite the great interest for the concept and a considerable number of papers that deal with the subject of social capital, yet there is no unique and consistent definition of social capital. Forming a consistent theory of social capital is hindered by the presence of several different approaches in the analysis of this phenomenon. Depending on the author?s theoretical position in the definition of social capital or the analysis of its sources, components and outcomes, the emphasis rests on different social processes and relationships. The aim of this paper is to analyze alternative approaches in the conceptualization of social capital, their advantages and shortfalls, and their implications for the development of the social capital theory.


Author(s):  
Mohd Mahzan Awang ◽  
Jalal Deen Careemdeen

This study aims at identifying the level of social capital to improve soft skills among university students in Malaysia. Social capital construct based on Putnam's [1] social capital theory. Social capital in this research refers to students' participation in community-based activities and university's clubs. Soft skills construct included university students' communication, leadership, teamwork, continuous learning, critical thinking, ethics and professionalism, and entrepreneurship skills. This study is a survey research design using a questionnaire instrument for data collection. The sample was chosen randomly, participating in a total of 264 university students in Malaysia. The study used descriptive analyses such as mean, standard deviation, t-test, and Pearson Correlation to analyze the data. The Statistical Package for the Social Sciences (SPSS) Version 23 was used for the data analysis The findings of study demonstrated that the majority of university students had moderate levels of both constructs, namely social capital and soft skills. Results from this study revealed that there was no significant difference in social capital based on Gender. However, the results of the study found there is a significant difference in soft skills based on Gender. Accordingly,' it has been found that male students had a higher soft skill compared to female students. Correlation analysis demonstrated that there was a significant positive relationship between social capital and soft skills. Overall, this study suggests the importance of social capital towards soft skills development.


2021 ◽  
Vol 23 (1) ◽  
pp. 130-140
Author(s):  
Anna Vladimirovna Shentyakova

Modern megalopolis concentrates all groups of resources including economic, political, cultural, information, human resources, etc. The high population density, economic and geographic situation, complex multiethnic and multicultural structure of large cities contribute to certain types of values and behavioral models in the younger generation. The neo-institutional approach and social capital theory were chosen as a methodological basis. The article examines a number of methodological works devoted to various aspects of the social capital and explores the opportunity for this concept application for analysis of the protest behavior motivation and assessment of the protest potential of young people. Combination of the economic model of multilevel analysis for measuring social capital by S.А. Sysoev and socio-political parameters for the empirical part allowed to clearly defining the main categories and indicators of analysis. Measuring the levels of social capital of a megalopolis with the inclusion a network component expands the range of opportunities for assessing and identifying the protest potential of large Russian cities residents.


Sign in / Sign up

Export Citation Format

Share Document