Reflections on the theme issue outcomes

2016 ◽  
Vol 8 (3) ◽  
pp. 397-402
Author(s):  
Marina Sheresheva ◽  
John Kopiski ◽  
Richard Teare

Purpose This study aims to profile the Worldwide Hospitality and Tourism Themes (WHATT) issue “What are the main trends, challenges and success factors in the Russian hospitality and tourism market in the experience economy era?” with reference to the experiences of the theme editors, contributors from industry and academia and the theme issue outcomes. Design/methodology/approach This study uses structured questions to enable the theme editors to reflect on the rationale for their theme issue question, the starting point, the selection of the writing team and material and the editorial process. Findings This study provides a framework to facilitate discussion between all stakeholders in Russia’s tourism and hospitality industry; it identifies ways of improving competitiveness as a tourist destination and contributes to thinking about sustainable development. Practical implications Reports on dialogue between Russian academics and industry practitioners related to the challenges, opportunities and success factors that are important for the development of the tourism and hospitality industry in Russia. Originality/value This is the first detailed assessment of the opportunities and mechanisms for creating memorable tourist experiences in Russia. The theme issue also identifies the main problems relating to the development of tourism and hospitality, the implications for industry and the solutions needed to address them.

2019 ◽  
Vol 11 (4) ◽  
pp. 474-479
Author(s):  
Gunjan M. Sanjeev ◽  
Richard Teare

Purpose The purpose of this paper is to profile the experiences of the theme editor and the writing team of Worldwide Hospitality and Tourism Themes (WHATT) theme issue “What should Indian tourism and hospitality managers focus on to stay competitive in the coming decade?” Design/methodology/approach This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team and material and the editorial process. Findings This paper identifies key issues shaping the Indian tourism and hospitality industry and some of the implications for managers. It also identifies ways of improving competitiveness and some of the ways in which the Indian Government (at national and state levels) is investing in and facilitating community-focussed tourism development. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value This paper draws on discussion and applied research with industry to identify and assess the likely impact of innovation, information technology, social media and related developments on tourism and hospitality industry development in India. The theme issue collection of this paper provides a rich picture of the occurring changes and prospects for the future.


2016 ◽  
Vol 8 (3) ◽  
pp. 380-396 ◽  
Author(s):  
Marina Sheresheva

Purpose This paper aims to review contributions made to the strategic question about the main trends, opportunities, challenges and success factors in the Russian hospitality and tourism market in the experience economy era. Design/methodology/approach Based on the strategic question, a critical analysis of each contribution was carried out to identify the key themes and the issues, impacts and findings related to each theme. Findings The findings show nine key themes related to the sustainable development of the Russian hospitality and tourism market. Research limitations/implications The findings create a framework to boost discussion between all stakeholders in the tourism and hospitality industry in Russia. There are ways to improve the competitiveness of the country as a tourist destination in spite of a number of impediments, both internal and external. Overall, this theme issue provides a useful framework for discussions with a wider range of stakeholders as the implications arising are of importance to all stakeholder groups. Originality/value All nine articles have contributed different perspectives to the topic, and all confirm that networking is critical in the experience economy era to ensure that aspirations and concerns of all key stakeholders are taken into account.


2014 ◽  
Vol 6 (4) ◽  
pp. 381-386 ◽  
Author(s):  
Stuart Jauncey ◽  
Sanjay Nadkarni

Purpose – The purpose of this paper is to highlight and summarize the main findings of the theme issue: “Expo 2020: How is Dubai’s hospitality and tourism industry preparing?” by drawing on the discussion and recommendations across the collection of articles to identify the key success factors associated with hosting Expo 2020 in Dubai. Design/methodology/approach – The paper profiles the key methodological elements in developing the research agenda for the theme issue “Expo 2020: How is Dubai’s hospitality and tourism industry preparing?” Findings – The paper provides a concise summary of recommendations for the various stakeholder groups involved in hosting Dubai’s Expo 2020 mega event. Originality/value – Dubai’s successful bid to host Expo 2020 was announced in early 2014. Written by industry practitioners, analysts and educators with local knowledge and experience of Dubai’s tourism and hospitality industry, the theme issue provides an authoritative review of the main opportunities and challenges facing the industry in Dubai as it prepares to host Expo 2020.


2016 ◽  
Vol 8 (3) ◽  
pp. 260-272 ◽  
Author(s):  
Marina Sheresheva ◽  
John Kopiski

Purpose This paper aims to discuss the main trends, opportunities, challenges and success factors in the Russian hospitality and tourism market. Design/methodology/approach The study sets the tone for the theme by evaluating the overall economic situation in Russia and the prospects of the tourism and hospitality market by taking into account the existing institutional environment, as well as the natural resources and cultural heritage of Russia. The articles in this theme issue are drawn both from academia and industry. Findings This paper sheds light on the key trends and challenges with respect to leveraging the cultural and economic potential of the Russian hospitality and tourism market. The opportunities for Russia’s hospitality and tourism market are reviewed, and the success factors relating to the Russian hospitality and tourism market are explained. Practical implications This study identifies a number of implications for practitioners and policymakers that will allow Russia to leverage its huge but greatly under-rated and untapped potential as an attractive tourist destination. This requires a clear understanding that networking is crucial in the experience economy era to ensure that the aspirations and concerns of all key stakeholders are taken into account given that a lot of different resources and competencies are needed to provide tourists with a combination of experiences, and thus to make a destination attractive for target audiences. It will help Russian practitioners to understand better which factors are crucial for gaining competitiveness in the experience economy era and to find new ways of business improvement. It will also assist practitioners from other countries to understand local environment and find new perspectives of doing business in Russia. Whilst not all key stakeholder voices are represented in this theme issue, the discussions and implications that are drawn out are of importance to all stakeholder groups. Originality/value This is the first time a journal issue has focused on the challenges and prospects of the Russian tourism and hospitality market. The research through this theme issue contributes to the literature on BRICS markets by highlighting the specifics of the Russian market. It also provides an understanding of the ways in which Russian cultural heritage and natural resources can be deployed effectively for a positive impact on inbound and domestic tourism and hospitality and on the prosperity of Russian regions and local communities.


2019 ◽  
Vol 11 (4) ◽  
pp. 355-361 ◽  
Author(s):  
Gunjan M. Sanjeev ◽  
Arvind K. Birdie

Purpose This paper aims to introduce the theme issue and strategic question: What should Indian tourism and hospitality managers focus on to stay competitive in the coming decade? It also presents an overview of recent developments in the tourism and hospitality industry and presents some statistics and trends relating to prospects for the tourism and hospitality industry in India. Design/methodology/approach Emerging trends emanate from various official reports and expert views. The paper also highlights key issues and areas for investigation by the theme issue contributors. Findings Strong growth is predicted for the tourism and hospitality industry and some of the underpinning issues that will influence competitiveness are the role of social media, business model innovations, risk management, talent management, valuation models, the influence of information technology, employee loyalty and design thinking in hospitality higher education. Practical implications Given the expansion occurring in the domestic market in India and the involvement of international operators in the Indian environment, this paper will be of interest to practitioners with an interest in the emerging opportunities and challenging issues related in this dynamic marketplace. Originality/value This introductory paper captures the essence of the prevailing trends in the tourism and hospitality industry as a starting point for this theme issue.


2019 ◽  
Vol 11 (4) ◽  
pp. 467-473
Author(s):  
Gunjan M. Sanjeev

Purpose This paper aims to summarize and review the key areas of importance that will drive a paradigm shift over the next decade in the Indian tourism and hospitality industry. Design/methodology/approach This paper identifies important issues from the findings and managerial implications as identified by the contributors to the theme issue: What should Indian tourism and hospitality managers focus on to stay competitive in the coming decade? Findings This theme issue has brought to light some interesting factors that are going to dominate the industry in the near future. These factors are: the role of social media in how businesses will operate in the near future; information technology applications as influencers of profitability; the evolution of risk management techniques; differentiated valuation models; innovative ways to retain talent; and remodelling education at higher educational institutions offering hospitality education. Practical implications In an era of tough completion and disruptive innovations, the tourism and hospitality industry will need to be proactive rather than reactive to the anticipated changes that are going to take place over next ten years. These changes will be very useful to domestic and foreign operators, as they consider the key issues that will impact on the Indian context over the next ten years. Originality/value This theme issue and, in particular, this concluding paper bring together important findings related to the issues of importance that are shaping a paradigm shift in the way tourism and hospitality businesses operate. Building upon viewpoints and perspectives of practitioners in the tourism and hospitality industry, these findings are unique and contemporary as compared to any other published source. This will be a significant contribution to the field of research relating to the Indian hospitality and tourism industry.


2018 ◽  
Vol 10 (4) ◽  
pp. 523-528
Author(s):  
Marina Y. Sheresheva ◽  
Richard Teare

Purpose This paper aims to profile the WHATT theme issue “Why is the Russian tourism and hospitality market becoming more diverse with new destinations?” with reference to the experiences of the theme editor and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process. Findings This paper provides a framework to facilitate discussion between all stakeholders in Russia’s tourism and hospitality industry, identifies ways of improving competitiveness as a tourist destination and contributes to thinking about sustainable development. The outcomes of a broad-ranging collaboration yield fresh insights, a deeper understanding of the issues and an array of possible responses to the theme issue question. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the collection of articles provides a detailed picture of the changes occurring in the Russian tourism and hospitality market.


2017 ◽  
Vol 9 (4) ◽  
pp. 471-485 ◽  
Author(s):  
Chandana (Chandi) Jayawardena

Purpose This paper aims to provide practical solutions to the strategic question: “The hospitality and tourism industry in Canada: what are the main challenges and solutions?”. It aims to capture the essence of scholarly contributions made by 25 Canadian experts and provide a conclusion to the Worldwide Hospitality Themes (WHATT) theme issue (v.9, n.4) dedicated to Canada. Design/methodology/approach The paper draws from key concepts, suggestions and solutions written by 25 Canadian authors in the previous papers of this theme issue. It is worth noting that these authors together have more than 700 years of experience in managing, operating and teaching all aspects of the tourism and hospitality industry. The paper presents nine summaries in the following order: the state of the industry (introductory article); finding innovative solutions for HR challenges (four articles); and new trends and innovation (four articles) Findings In conclusion, 20 recommendations relating to human capital enhancement, as well as general suggestions, are made to embrace useful trends and innovative thinking for future progress in Canada’s hospitality and tourism industry. Practical implications As this paper is a combination of many perspectives from nine co-authored articles, there is no single focus to draw common conclusions. For further information and analysis, it is recommended that the relevant articles from this theme issue be reviewed. Originality/value Readers interested in the Canadian hospitality and tourism industry will find this paper to be of interest.


2019 ◽  
Vol 11 (1) ◽  
pp. 103-108
Author(s):  
Sandeep Munjal ◽  
Shweta Tiwari ◽  
Richard Teare

Purpose This paper aims to profile the Worldwide Hospitality and Tourism Themes’ theme issue “How can the skilling India initiative become a solution to the critical need for skilled labour in the Indian hospitality industry?” with reference to the experiences of the theme editors and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editors to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team and material and the editorial process. Findings This paper reviews progress relating to the implementation of the “Skill India” initiative and its impact on the skilled-labour shortage as it relates to hospitality and tourism. Arising from the analysis are suggestions and recommendations to enhance the initiative’s effectiveness. Practical implications This paper observes that the Skill India initiative is an ambitious effort to facilitate skills-based training, but there are numerous concerns about its design and implementation. Originality/value This paper provides insights from both practitioner’s and academic’s perspectives as to how to overcome the gap in the availability of skilled and trained labour in the Indian hospitality industry.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zanete Garanti ◽  
Galina Berjozkina

PurposeThis concluding paper aims to summarise the main points and outcomes related to the theme issue question what are the challenges and opportunities for sustainable tourism development in Cyprus?Design/methodology/approachThis paper draws on the findings of the theme issue articles summarising key points on how sustainability can be achieved in different tourism and hospitality industry areas in Cyprus.FindingsThe overall findings highlight the challenges the tourism and hospitality industry face in Cyprus to implement sustainable tourism measures while significantly depending on the income industry generates. Articles in this thematic issue also explore the opportunities that stakeholders, support measures, education, advanced technology and rural thematic tourism activities can provide.Originality/valueThe articles in this issue address sustainability challenges and opportunities for a small island state Cyprus that heavily depends on sun and sea tourism activity. The articles in this theme issue provide academic and practical insight through thematic literature reviews, field visits, case studies, interactions and interviews with practitioners, residents and policymakers.


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