Conclusion: local communities’ quality of life: what strategy to address overtourism?

2019 ◽  
Vol 11 (5) ◽  
pp. 627-633 ◽  
Author(s):  
Vanessa Gowreesunkar ◽  
Hugues Seraphin
Keyword(s):  
Case Studies ◽  
Design Methodology ◽  
Service Providers ◽  
Theme Issue ◽  
Content Type ◽  
Innovative Strategies ◽  
Key Points ◽  
Different Types ◽  
Original Case

Purpose This concluding paper filters out smart and sustainable strategies drawn from a rich variety of articles presented throughout the theme issue. This paper aims to provide a summary of the key points related to the perverse impacts of overtourism and smart and sustainable strategies to overcome the phenomenon. Design/methodology/approach The methodological design is based on empirical evidence and case studies analysed by practitioners and academics. Findings The overall findings unpack different types of strategies based on collaborative input from tourists, locals, government, NGOs, DMOs and service providers. Based on the realities of today’s tourism environment, the outcome reveals that it is possible to address overtourism, but smart strategies are required as both tourists and residents (including relevant stakeholders) are sophisticated, emancipated and connected enough to understand the dynamism of overtourism. Originality/value The articles in this theme issue address a theoretical and practical gap while proposing innovative strategies to tackle overtourism in an era of “connected tourism.” The value of this paper lies in the fact that it draws from a variety of original case studies, each unique in their own right and proposes smart strategies that may be sustained in the future.

scholarly journals Putting resilient sustainability into strategy decisions – case studies

2018 ◽  
Vol 56 (7) ◽  
pp. 1598-1612 ◽  
Author(s):  
Julie Winnard ◽  
Jacquetta Lee ◽  
David Skipp
Keyword(s):  
Case Studies ◽  
Real World ◽  
Design Methodology ◽  
Strategic Decision ◽  
New Approach ◽  
Content Type ◽  
Industrial Companies ◽  
Different Types ◽  
Strategic Decision Support ◽  
Practical Implications

Purpose The purpose of this paper is to report the results of testing a new approach to strategic sustainability and resilience – Sustainable Resilient Strategic Decision-Support (SuReSDS™). Design/methodology/approach The approach was developed and tested using action-research case studies at industrial companies. It successfully allowed the participants to capture different types of value affected by their choices, optimise each strategy’s resilience against different future scenarios and compare the results to find a “best” option. Findings SuReSDS™ enabled a novel integration of environmental and social sustainability into strategy by considering significant risks or opportunities for an enhanced group of stakeholders. It assisted users to identify and manage risks from different kinds of sustainability-related uncertainty by applying resilience techniques. Users incorporated insights into real-world strategies. Research limitations/implications Since the case studies and test organisations are limited in number, generalisation from the results is difficult and requires further research. Practical implications The approach enables companies to utilise in-house and external experts more effectively to develop sustainable and resilient strategies. Originality/value The research described develops theories linking sustainability and resilience for organisations, particularly for strategy, to provide a new consistent, rigorous and flexible approach for applying these theories. The approach has been tested successfully and benefited real-world strategy decisions.

What makes a glamping experience great?

2019 ◽  
Vol 10 (1) ◽  
pp. 15-27 ◽  
Author(s):  
Ana Brochado ◽  
Fernando Brochado
Keyword(s):  
Design Methodology ◽  
Quality Of Experience ◽  
Service Providers ◽  
User Generated Content ◽  
Niche Markets ◽  
Market Segments ◽  
Food Ingredients ◽  
Content Type ◽  
Quantitative And Qualitative Methods

PurposeThe concept of camping has changed over time, with new niche markets appealing to sustainable tourists. Glamping – short for “glamorous camping” – offers a way to experience the positive aspects of camping while minimising the negatives. This paper aims to present the empirical findings of an exploratory study that examined tourists’ Web-reviews to identify the expressive dimensions that describe these travellers’ experience.Design/methodology/approachA content analysis of Web reviews provided by tourists on glamping booking websites produced a battery of concepts used to assess glamping experiences from the guests’ perspective. Both quantitative and qualitative methods are used.FindingsThe analysis identified 11 themes: experience, hotel, learn, host, camping, nature, food, ingredients, different, eco and yoga. The results reveal that, when quality of experience is evaluated through user-generated content, two attributes appear to be involved – functional elements offered by service providers and consumers’ emotional elements.Originality/valueWeb-reviews clearly offer important information to managers in the glamping sector. The present study’s analysis revealed that different market segments (i.e. couples, visitors with families or friends and those travelling alone) share certain aspects of glamping experiences.

Mass valuations

2016 ◽  
Vol 34 (2) ◽  
pp. 191-204 ◽  
Author(s):  
Richard Grover
Keyword(s):  
Case Studies ◽  
Statistical Models ◽  
Design Methodology ◽  
Statistical Modelling ◽  
Successful Implementation ◽  
Market Prices ◽  
Content Type ◽  
Property Markets ◽  
Practical Implications

Purpose – The purpose of this paper is to review the issues involved in the implementation of mass valuation systems and the conditions needed for doing so. Design/methodology/approach – The method makes use of case studies of and fieldwork in countries that have either recently introduced mass valuations, brought about major changes in their systems or have been working towards introducing mass valuations. Findings – Mass valuation depends upon a degree of development and transparency in property markets and an institutional structure capable of collecting and maintaining up-to-date price data and attributes of properties. Countries introducing mass valuation may need to undertake work on improving the institutional basis for this as a pre-condition for successful implementation of mass valuation. Practical implications – Although much of the literature is concerned with how to improve the statistical modelling of market prices, there are significant issues concerned with the type and quality of the data used in mass valuation models and the requirements for successful use of mass valuations. Originality/value – Much of the literature on mass valuation takes the form of the development of statistical models of value. There has been much less attention given to the issues involved in the implementation of mass valuation.

What should services for people with autism look like?

2015 ◽  
Vol 1 (1) ◽  
pp. 41-46 ◽  
Author(s):  
Carol Povey
Keyword(s):  
Quality Of Life ◽  
Design Methodology ◽  
Service Providers ◽  
Autism Spectrum ◽  
Content Type ◽  
Individual Needs ◽  
Minimal Research ◽  
Practical Implications

Purpose – The purpose of this paper is to examine the key components and approaches which contribute to good autism services. Design/methodology/approach – This paper reviews some of the literature around quality of life in autism services and describes the approach taken by The National Autistic Society. Findings – There is minimal research to enable service providers to shape their services according to what is most important for people with autism. The SPELL framework used by The National Autistic Society provides an approach which can be adapted to individual needs. Good autism services need to be based on a sound and practical understanding of autism. Practical implications – People on the autism spectrum should be involved in determining what outcomes are most important to them, and services should then be based around those needs. Services therefore need to be individualised and person centred, underpinned by an in-depth knowledge and understanding of autism. Originality/value – This review highlights the importance of people being involved in determining what is important to them and how services which support them should be shaped and delivered.

scholarly journals Why and how should the international volunteer tourism experience be improved?

2015 ◽  
Vol 7 (2) ◽  
pp. 208-214 ◽  
Author(s):  
Angela M. Benson
Keyword(s):  
Design Methodology ◽  
Best Practice ◽  
Volunteer Tourism ◽  
Theme Issue ◽  
Content Type ◽  
Tourism Experience ◽  
Wide Scale ◽  
International Volunteer ◽  
Made In

Purpose – The purpose of this paper is to summarise the contributions made in this theme issue and draw conclusions about the issue’s key question “Why and how should the international volunteer tourism experience be improved?”, thereby providing a theme issue conclusion. Design/methodology/approach – This paper summarises and critically reviews the seven articles that have contributed to the theme issue. Findings – International volunteer tourism is a growing phenomenon that has received much criticism in the last decade and whilst there are a number of mechanisms to improve the quality of this sector as yet, there is little evidence to support any conclusion that there is wide-scale success in achieving best practice in quality assurance within the sector. Originality/value – This theme issue explores international volunteer tourism from a range of contributors, academics, a practitioner and a travel writer, who have engaged with a range of stakeholders to offer different perspectives. The theme issue as a whole offers the reader an opportunity to engage in a unique and wide-ranging discourse on quality and international volunteer tourism.

How to combat abuse at work

2017 ◽  
Vol 31 (3) ◽  
pp. 22-25
Keyword(s):  
Case Studies ◽  
Design Methodology ◽  
Reading Time ◽  
Online Training ◽  
Content Type ◽  
Training Interventions ◽  
Abusive Behavior ◽  
Different Types ◽  
Pertinent Information ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Online training interventions offer a means of tackling the growing and serious issue of abuse in the workplace. Such programs can be targeted at the whole organization so that everyone becomes more informed about different types of abusive behavior. On this evidence, education helps reduce the incivility that often progresses to more serious forms of abuse. Individuals can simultaneously learn to become more respectful toward others using programs that further appeal because of their flexibility. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

How are companies and destinations “surfing the wave” of global tourism?

2017 ◽  
Vol 9 (6) ◽  
pp. 588-591 ◽  
Author(s):  
Jorge Costa
Keyword(s):  
Quality Of Life ◽  
Design Methodology ◽  
Theme Issue ◽  
International Commerce ◽  
Content Type ◽  
Tourist Destinations ◽  
Income Sources ◽  
Global Tourism ◽  
Shed Light

Purpose This paper aims to introduce the papers in this issue and explain the pertinence of the strategic question. Design/methodology/approach A brief context for the strategic question is provided, as well as the issue alignment and a content analysis of the papers selected. Findings From the analysis of the papers selected for this theme issue, it becomes clear that tourism has become one of the major players in international commerce, and represents at the same time one of the main income sources for developed and many developing countries. Originality/value The papers selected for this issue shed light on an important problem: the maintenance of authenticity in tourist destinations and also the preservation of the quality of life for local inhabitants.

Conclusions: managing tourism sustainability in mountain destinations

2018 ◽  
Vol 10 (2) ◽  
pp. 267-273 ◽  
Author(s):  
Raphaël Dornier ◽  
Chiara Mauri
Keyword(s):  
Design Methodology ◽  
Multidisciplinary Approach ◽  
Sharing Economy ◽  
Economic Aspects ◽  
Theme Issue ◽  
Mountain Areas ◽  
Content Type ◽  
Cross Border ◽  
Key Points ◽  
Strategic Issue

Purpose This paper aims to offer some key summary points drawn from the collection of articles gathered in this theme issue as to how Alpine destinations can manage tourism sustainability. Design/methodology/approach The paper summarizes the contribution made by different articles published in this issue and discusses their connection to the strategic issue of tourism sustainability. Findings The paper presents four key points that contribute to the debate on tourism sustainability: the sharing economy geared for winter mountain destinations; marketing perspectives on sustainability in winter mountain destinations; sustainability and transportation; and the institutional, legal and socio-economic aspects of sustainability. Originality/value Drawing on indicators of tourists’ behavior and from the findings of the articles published in this issue, this concluding study identifies the challenges that winter mountain destinations will have to address in the future. The originality and value of this issue lies in the multidisciplinary approach that was adopted – most research on sustainability tends to focus on a single academic stream. Moreover, the focus is on mountain areas with a cross-border perspective, whereas most research on sustainability is designed for a single country, and wider applicability is bounded by constraints.

Introduction

2019 ◽  
Vol 11 (5) ◽  
pp. 484-491
Author(s):  
Vanessa Gowreesunkar ◽  
Hugues Seraphin
Keyword(s):  
Case Studies ◽  
Design Methodology ◽  
Valuable Insight ◽  
Theme Issue ◽  
Content Type ◽  
Key Stakeholders ◽  
Literature Reviews ◽  
Research Findings ◽  
Mixed Approach ◽  
Online Sources

Purpose This paper aims to provide an overview of the significance of this theme issue. To develop a better understanding of the context, the phenomenon of overtourism is introduced. The paper also sheds light on perverse impacts of overtourism on key stakeholders and seeks to provide justification for the need for smart and sustainable strategies. Design/methodology/approach The research design follows a mixed approach and draws from a combination of case studies, online sources, literature reviews and an industry paper. This combination of primary, secondary and tertiary data enables more meaningful analysis of overtourism from destinations with different specificities and characteristics. Findings The paper provides valuable insight on the causes and consequences of overtourism on the destination and its people, which arguably include both tourists, residents and other stakeholders. Based on empirical evidence, the paper presents common strategies that are used to tackle overtourism and seeks to draw insights from those case studies to propose smarter and more sustainable strategies. Originality/value The value of this theme issue is that it presents a variety of case studies that might be used as examples to mitigate the consequences of overtourism. Destinations showing similar symptoms may draw from the paper to manage the strain of overtourism. As one size does not fit all, the variety of strategies proposed within those papers might help practitioners and destination managers to select and adapt them to their respective contexts. Further, the research findings may be applicable to other geographic regions with similar contexts.

Putting quality at the heart of strategy

2020 ◽  
Vol 36 (4) ◽  
pp. 18-20
Keyword(s):  
Case Studies ◽  
20Th Century ◽  
Design Methodology ◽  
Reading Time ◽  
Cutting Edge ◽  
Content Type ◽  
End Products ◽  
Pertinent Information ◽  
Practical Implications

Purpose of this paper Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings A key strategic question for modern organizations centers around the notion of quality. For many years, quality in business usually meant high end products that had a certain look and feel to them where the amount of time, effort and skill needed to make the products was clearly evident, and was as a result reflected in the price. Think Rolls Royce cars, bespoke dining furniture or Swiss watches. Then, toward the end of the 20th Century, quality began to mean something else in business. It was a quality of systems inside a firm, so that they were able to compete with others not necessarily on quality of product, but on quality of process. By reducing errors and maximizing efficiency, firms could lead the market through their processes while ensuring customers were happy. Practical implications Provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. What is original/value of paper? The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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