A generalized methodology for evaluating and optimizing system design factors

Nowadays, enterprises’ efforts are focused on increasing their product values with additional services and contents to satisfy diverse customer needs in competitive market environments. Trends of integrating services and products lead to the emergence of a product-service system (PSS). To enable designers and manufactures to implement and embody a PSS solution in new product development, there is a need for a comprehensive design framework to facilitate the design factors of PSS in complex business environments. The objective of this research is to propose a product-service system design framework to identify design factors for products and services in the context of a business ecosystem. In this paper, we introduce primary and secondary functions to understand customer purchasing motivations, which can be represented as the design factors. A survey on representative IT products is conducted to identify the design factors in terms of PSS. A business ecosystem is a group of entities associated with PSS. With the emergence of PSS, competitions in homogeneous market segment now become confrontations among different business ecosystems. In the proposed framework, we define a Product-Service platform (PS platform) as interface for customers toward PSS manufacturers, its supplier, and contents providers in the business ecosystem. Further, we discuss PS platform’s roles and advantages with case studies involving electronic consumer products.

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Issues in Providing Effective Training for Large Groups a Panel Presentation and Discussion

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/154193129303701810 ◽

1993 ◽

Vol 37 (18) ◽

pp. 1248-1251

Author(s):

Franklin L. Moses ◽

Earl A. Alluisi

Keyword(s):

System Design ◽

Group Performance ◽

Training System ◽

Lessons Learned ◽

Extensive Experience ◽

Complex Interactions ◽

Effective Training ◽

Training Research ◽

Design Factors ◽

Large Groups

The design of training for large groups or collectives demands a focus on group performance that differs from a mere aggregation of individual, crew, and smaller team performances. Emphasis on the training of large groups has broad military and non-military applicability, espcially where success depends on complex interactions and multiple subgoals. Five panelists describe and discuss training system design factors and “lessons learned” as they relate to issues in training large groups. The session features a discussant with extensive experience in training research and development, and includes interactions between the discussant, the panel, and the audience.

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Systems Design Factors: The Essential Ingredients of System Design, Version 0.4

10.21236/ada277702 ◽

1994 ◽

Cited By ~ 2

Author(s):

Cuong M. Nguyen ◽

Steven L. Howell

Keyword(s):

System Design ◽

Systems Design ◽

Design Version ◽

Design Factors

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Work System and Job Design Factors in Preventing Wmsds in VDT Operators

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/154193129403800702 ◽

1994 ◽

Vol 38 (7) ◽

pp. 419-423

Author(s):

Hal W. Hendrick

Keyword(s):

System Design ◽

Job Design ◽

Psychosocial Variables ◽

Work Systems ◽

Work Station ◽

Work System ◽

Common System ◽

Design Practices ◽

Vdt Operators ◽

Design Factors

Recent research is reviewed which indicates conventional work station design ergonomics is insufficient, by itself, to prevent WMSDs in typical VDT jobs; and that work system design and related psychosocial variables appear critical. Three common system design practices are cited as the basis for the widespread poor design of VDT work systems and jobs. Macroergonomics is proposed as a work system and job design approach that circumvents the deficiencies of these three common design practices. Specific job design factors from the literature are identified.

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Amusement Park Guest Injured on a Water Ride: A human factors and biomechanics evaluation

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/1541931218621100 ◽

2018 ◽

Vol 62 (1) ◽

pp. 440-444

Author(s):

Michael J. Vredenburgh ◽

Meriel L. Bench ◽

Ilene B. Zackowitz ◽

Kevin Runge ◽

Alison G. Vredenburgh

Keyword(s):

Human Factors ◽

System Design ◽

Environmental Design ◽

Personal Knowledge ◽

Pressurized Water ◽

Amusement Park ◽

Hazard Management ◽

Environmental Features ◽

Design Factors

When human factors and biomechanics professionals are retained to evaluate injury accidents, environmental design, hazard management and other relevant issues must be considered to develop opinions. This case study evaluates a forensic human factors and biomechanics case where a woman alleged that a water ride at an amusement park shot pressurized water into her ear, resulting in injuries. When evaluating the case, water droplet data was collected and relevant communication and system design factors were considered, along with the plaintiff’s personal knowledge and habits. This case illustrates when interactive environmental features result in a failure to warn and injuries.

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