Implementation of Service Level Measurement Based on System Uptime Sensor of Network Device in Internet Connection Service

Author(s):  
Beni Rio Hermanto ◽  
Iskandar ◽  
Hendrawan ◽  
Ian Joseph Matheus Edward
2021 ◽  
Vol 5 (4) ◽  
pp. 760-767
Author(s):  
Rufman Akbar ◽  
Chaerul Anwar ◽  
Johannes Hamonangan Siregar

Situation during COVID19 pandemic, requires all schools to conduct online learning. This condition is done to prevent the spread of pandemic. The problem is that the infrastructure is not fully supported. Learning in marginal areas is still constrained by the difficulty of the signal or internet connection. This research was conducted to obtain an infrastructure design that can be used in areas with minimal internet connection, or even no internet network connection. Using R&D, the research begins by designing a network device on the school side – Acces Point, also a tool to expand coverage -  repeater. Furthermore, design and testing of signal amplifier antennas that can be used on the client side is carried out. For the client side, several types of amplifier antennas are made that can be used to receive Wifi frequencies. There are three types of antennas that are made and tested, namely Yagi, Yagi Cross, and cantennas. Both are Unidirectional antenna. Connection quality is measured with a Wifi analyzer device to determine network quality. As for mobile phones, it is measured using the Wifi Master Key. The result obtained is a WELAN infrastructure design which is equipped with unidirectional antenna design with a total range of 8 Km.  


2007 ◽  
Vol 27 (3) ◽  
pp. 273-283 ◽  
Author(s):  
Wout Dullaert ◽  
Bert Vernimmen ◽  
El‐houssaine Aghezzaf ◽  
Birger Raa

Author(s):  
Wenny Franciska Senjaya ◽  
Timotius Witono ◽  
Najib Alkhala

Abstrak— Aplikasi pengelolaan laboratorium komputer dirancang dan diterapkan sebagai studi kasus pengukuran evaluasi tingkat kegunaan, dengan tujuan akhir sebagai peningkatan layanan dari laboratorium. Aplikasi dirancang untuk dapat mengakomodasi tiga tingkatan pengguna dengan memiliki empat fitur utama, yaitu: chatting, internet connection, service request serta information. Hasil rancangan dan implementasi aplikasi telah dievaluasi dengan menggunakan standar ISO 9241-11 untuk mengukur tingkat kegunaan (usability) terhadap pengguna, tiga faktor yang terlibat dalam pengukuran adalah efektivitas, efisiensi, serta kepuasan. Pengukuran tingkat kegunaan penting untuk menentukan tingkat penerimaan pengguna terhadap aplikasi dan sekaligus sebagai sarana pengumpulan masukan untuk penyempurnaan aplikasi bagi pengembang. Hasil evaluasi untuk tingkat efektivitas menunjukkan angka keberhasilan yang tinggi terhadap penggunaan aplikasi, yaitu 90-100%. Sedangkan hasil pengukuran efisiensi menunjukkan waktu penggunaan fitur yang masih belum merata, ada sebagian fitur yang masih belum intuitif sehingga membutuhkan waktu yang cukup panjang bagi pengguna untuk mengoperasikan sebuah fitur, dengan waktu terlama 20 detik. Sejalan dengan hasil evaluasi efektivitas yang tinggi, pengukuran tingkat kepuasan pengguna juga menghasilkan contribution score yang signifikan di angka 88,75, sehingga dapat ditarik simpulan bahwa pengguna hanya memiliki sedikit ketidaknyamanan pada aplikasi dan relatif memberikan penilaian positif pada implementasi aplikasi.Kata Kunci—Evaluasi usability, Perancangan Perangkat Lunak, Standar ISO 9241-11, User ExperienceAbstract— A laboratory management application has been designed and implemented as a case study for usability evaluation of the application, with the final aim is to increase the service level of the laboratory. The application is designed to accommodate three different users with their own specific roles and also has four main features, that are: chatting, internet connection, service request, and information. The result of the application’s design and implementation have been evaluated using ISO 9241-11 standard to measure the effectivity, efficiency, and satisfaction. The measurement of usability level is important for determining the users’ acceptance level of application and also as a feedback mechanism for the benefit of application improvement by the developer. Evaluation results for effectivity level show a high success rate of the application usage, as big as 90-100%. While the efficiency measurement results show the time of use of application’s features that are still not evenly distributed, there are several features that are not quite intuitive and require a long time for users to accomplish some particular tasks, with the longest time is 20 seconds. In line with the high result of effectivity, measurement of users satisfaction also show a significant contribution score at 88,75, so it can be concluded that users only have minor inconvenience against the application and tend to have a positive rating to the application.Keywords— ISO 9241-11 Standard, Software Design, Usability Evaluation, User Experience  


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