An empirical study on the impact of knowledge absorptive capacity on service innovation performance

Author(s):  
Xiao Zhixiong
2019 ◽  
Vol 24 (6) ◽  
pp. 580-595 ◽  
Author(s):  
Lan Li ◽  
Gang Li ◽  
Shui F. Chan

Purpose The purpose of this paper is to examine, within a context of manufacturing transformation, whether corporate responsibility for employees (CRE) promotes the service innovation performance (SIP) of the firm; whether this effect is mediated by employee innovative behavior (EIB), and how two control mechanisms (process-control (PC) and outcome-control mechanism) moderate the relationship. Design/methodology/approach Drawing on social exchange and control mechanism theory, this paper establishes a conceptual model and adopts a hierarchical regression analysis to examine the model with a sample of 110 manufacturing firms from China. Findings The study finds that CRE positively affects SIP. EIB mediates such effect. Output-control weakens the effect of CRE on EIB, and PC does not impact on the relationship. Practical implications The findings suggest that, facing tremendous pressure in manufacturing transformation, firms must be cautious in treating their employees. Given that EIB is crucial to improving the SIP, and in turn to meet the ever upgrading customer demands, firms ought to actively take responsibilities to protect employees’ interests, and cautiously adopt control mechanisms. Thus employees could be motivated to involve in service innovation actively. This effect not only benefits employees with a sustainable career but also help the firm survive in this tough transformation period. Originality/value This study is one of the first (if any) research that examining the impact of CRE on SIP and EIB. The findings are an extension of the existing research, and show the explanation potential of corporate social responsibility on EIB and SIP in a difficult time such as manufacturing transformation.


2015 ◽  
Vol 9 (1) ◽  
pp. 73-96 ◽  
Author(s):  
Xianming Wu ◽  
Nathaniel C. Lupton ◽  
Yuping Du

Purpose – The purpose of this paper is to investigates how organizational learning, absorptive capacity, cultural integration, specialization of the acquired firm and characteristics of transferred knowledge impact innovation performance subsequent to overseas acquisitions. Design/methodology/approach – Survey responses from 222 Chinese multinational enterprises engaged in overseas acquisitions. Findings – Differences between acquiring and acquired firms’ capabilities, while having a positive direct influence, suppress the positive impact of organizational learning and absorptive capacity, suggesting that multinationals require some basic level of capabilities to appropriate value from overseas acquisitions. Research limitations/implications – This paper investigates the impact of knowledge-seeking overseas acquisition of Chinese multinationals on innovation performance, as this appears to be the primary motive for making such acquisitions. Practical implications – Knowledge-seeking overseas acquisition should be based upon the absorptive capacity of the acquiring firm and complementarity between both firms. In knowledge-seeking overseas acquisitions, establishing an effective organizational learning mechanism is necessary for improving innovation performance. Originality/value – This paper reports on the behaviour and innovation performance of Chinese multinationals through analysis of primary data.


2018 ◽  
Vol 10 (2) ◽  
pp. 314 ◽  
Author(s):  
Yu-Ming Zhai ◽  
Wan-Qin Sun ◽  
Sang-Bing Tsai ◽  
Zhen Wang ◽  
Yu Zhao ◽  
...  

2017 ◽  
Vol 63 (No. 1) ◽  
pp. 43-51 ◽  
Author(s):  
Toth Jozsef ◽  
Ferto Imre

The paper investigates the innovation process in the Hungarian agri-food sector using the concept of open innovation. The empirical analysis is based on the data from a 2011 survey of more than 200 small and medium size agricultural producers, food processors and retailers. There is determined the impact of open innovation and a company’s absorptive capacity on the innovation performance employing two stage approaches. First, a cluster analysis is applied to categorise companies based on their open innovation absorptive capacity, firm and managerial characteristics. Second, using semi-non parametric probit models, there is found that open innovation positively influences the innovation performance for the product and market innovation. Estimations indicate that the absorptive capacity has positive impacts on the technological- and organisational innovation and on innovation propensity. The results suggest that there exists a considerable heterogeneity both within and between the supply chain segments regarding to the innovation performance.  


2009 ◽  
Vol 6 (1) ◽  
pp. 63 ◽  
Author(s):  
Zarina Denan ◽  
Noraini Ismail ◽  
Noormala Amir Ishak

This study examines the absorptive capacity construct at the organization level: its influence on the innovation performance. The primary question this study sought to answer was: How does absorptive capacity affect innovation performance? More specifically, the study examines the relationships of absorptive capacity dimensions and innovation performance. Also, the role of environmental dynamism, as a moderator on absorptive capacity-innovation performance relationship was also investigated. Absorptive capacity is defined as a firm’s capability to complete the entire process from acquiring, disseminating and exploiting knowledge for commercial ends. This study focuses on three dimensions only; knowledge acquisition, knowledge dissemination and knowledge exploitation. The innovation performance concentrates on incremental innovation which includes product, service, method of production, market, sources of supply and ways of organizing. The study used a survey research method and regression analysis technique to examine the hypothesized relationships among constructs using data collected from 180 manufacturing SMEs in Malaysia. It was found that absorptive capacity is positively and significantly related to firms’ innovation performance. Nevertheless, none of the dimensions of absorptive capacity was found significant. The environmental dynamism significantly moderates the relationship between absorptive capacity and innovation performance. The results indicated that both researchers and managers need to pay more attention on SMEs capability in acquiring, disseminating and exploiting knowledge and these capabilities must be integrated in order to achieve superior innovation performance. Also Malaysian SMEs are seen to be more absorptive in more stable environment which eventually enhances the innovation performance.


2018 ◽  
Vol 22 (08) ◽  
pp. 1840011 ◽  
Author(s):  
MARIUS STOFFELS ◽  
JENS LEKER

Information technology (IT) has been acknowledged as a driver of innovation performance and scholars agree that the impact of IT is mediated by additional organisational factors. Among those mediators between IT and innovation performance, a firm’s absorptive capacity and developmental culture received considerable attention. Empirical evidence suggests that both fully mediate the impact of IT on innovation performance; however, research that jointly considers both dimensions is scarce. Thus, we follow the resource-based view to operationalise IT assets, absorptive capacity, and developmental culture in one research model and apply SEM to test it with a sample of 58 firms from the water industry in Germany. We find simultaneous full mediation effects for both mediators. The fact that both mediation effects are significant in the presence of each other indicates that absorptive capacity and developmental culture explain complementary portions of the variance in innovation performance — a finding we relate to sociomateriality theory.


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