scholarly journals Linking Emergency Department Patients to Primary Care: Phone vs Face-to-face Interaction

1999 ◽  
Vol 6 (8) ◽  
pp. 817-822 ◽  
Author(s):  
Jean Marie Kallis ◽  
Javier A. Gonzalez DEL Rey ◽  
Richard M. Ruddy ◽  
Charles J. Schubert
2020 ◽  
Vol 7 (Supplement_1) ◽  
pp. S200-S200
Author(s):  
Michael Hansen ◽  
Barbara Trautner ◽  
Roger Zoorob ◽  
George Germanos ◽  
Osvaldo Alquicira ◽  
...  

Abstract Background Use of antibiotics without a prescription (non-prescription use) contributes to antimicrobial resistance. Non-prescription use includes obtaining and taking antibiotics without a prescription, taking another person’s antibiotics, or taking one’s own stored antibiotics. We conducted a quantitative survey focusing on the factors that impact patients’ decisions to use non-prescription antibiotics. Methods We surveyed patients visiting public safety net primary care clinics and private emergency departments in a racially/ethnically diverse urban area. Surveys were read aloud to patients in Spanish and English. Survey domains included patients’ perspectives on which syndromes require antibiotic treatment, their perceptions of health care, and their access to antibiotics without a prescription. Results We interviewed 190 patients, 122 from emergency departments (64%), and 68 from primary care clinics (36%). Overall, 44% reported non-prescription antibiotic use within the past 12 months. Non-prescription use was higher among primary care clinic patients (63%) than the emergency department patients (39%, p = 0.002). The majority felt that antibiotics would be needed for bronchitis (78%) while few felt antibiotics would be needed for diarrhea (30%) (Figure 1). The most common situation identified “in which respondents would consider taking antibiotics without contacting a healthcare provider was “got better by taking this antibiotic before” (Figure 2). Primary care patients were more likely to obtain antibiotics without prescription from another country than emergency department patients (27% vs. 13%, P=0.03). Also, primary care patients were more likely to report obstacles to seeking a doctor’s care, such as the inability to take time off from work or transportation difficulties, but these comparisons were not statistically significant. Figure 1. Patients’ agreement that antibiotics would be needed varied by symptom/syndrome. Figure 2. Situations that lead to non-prescription antibiotic use impacted the two clinical populations differently Conclusion Non-prescription antibiotic use is a widespread problem in the two very different healthcare systems we included in this study, although factors underlying this practice differ by patient population. Better understanding of the factors driving non-prescription antibiotic use is essential to designing patient-focused interventions to decrease this unsafe practice. Disclosures All Authors: No reported disclosures


2016 ◽  
Vol 39 (1) ◽  
pp. 32-41 ◽  
Author(s):  
Sarah E. Bauer ◽  
Jessica R. Schumacher ◽  
Allyson G. Hall ◽  
Phyllis Hendry ◽  
Jennifer M. Peltzer-Jones ◽  
...  

2015 ◽  
Vol 28 (6) ◽  
pp. 722-732 ◽  
Author(s):  
R. Wexler ◽  
J. L. Hefner ◽  
C. Sieck ◽  
C. A. Taylor ◽  
J. Lehman ◽  
...  

2013 ◽  
Vol 61 (3) ◽  
pp. 312-321.e7 ◽  
Author(s):  
Kelly M. Doran ◽  
Ashley C. Colucci ◽  
Robert A. Hessler ◽  
Calvin K. Ngai ◽  
Nicholas D. Williams ◽  
...  

2008 ◽  
Vol 52 (4) ◽  
pp. S122
Author(s):  
J.S. Kim ◽  
C. Casper ◽  
J. Hickner ◽  
T.L. Fisher ◽  
S. Smith

2020 ◽  
Author(s):  
Delyth Price ◽  
Michelle Edwards ◽  
Andrew Carson-Stevens ◽  
Alison Cooper ◽  
Freya Davies ◽  
...  

Abstract Background: At times of increasing pressure on emergency departments, and the need for research into different models of service delivery, little is known about how to recruit patients for qualitative research in emergency departments. We report from one study which aimed to collect evidence on patients’ experiences of attending emergency departments with different models of general practitioners, but faced challenges in recruiting patients. This paper aims to identify and reflect on the challenges faced at all stages of patient recruitment, from identifying and inviting eligible patients, consenting them for participation and finally to engaging them in interviews and make recommendations based on our learning. Methods: A thematic analysis was carried out on field-notes taken during research visits and meeting minutes of discussions to review and improve patient recruitment throughout the study. Results: The following factors influenced the success of patient recruitment in the emergency department setting: complicated or time-consuming electronic health record systems for identifying patients; narrow participant eligibility criteria; limited research nurse support; and lack of face-to-face communication between researchers and eligible patients. Conclusions: This paper adds to the evidence for improving patient recruitment in different settings, with a focus on qualitative research in emergency departments. Our findings have implications for future studies attempting to recruit patients in similar settings.


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