Pedro Alfonso Guadal Ortiz-Sánchez
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Patricia Gpe. Sánchez-Iturbe
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Pedro T. Ortiz-Y Ojeda
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Limberth Agael Peraza-Pérez
The COVID-19 health emergency has brought a new and unforeseen situation in education in Mexico and around the world. This report shows the results of an online survey applied to high school (CETYS abbreviated in Spanish) and bachelor degree (TecNM abbreviated in Spanish) students at the Mérida and Tuxtla Gutiérrez campus. Out of 846 students, 501 answered the survey. Most of them live in municipal seat, some of them in rural communities 28.5 are high school students and 71.5% are bachelor degree students. 48.1% of students responded that they would not like to continue receiving classes online and 44.1% that in this modality their learning was the same as face -to- face lessons. They face organizational, technological, pedagogical and, to a lesser extent, information issues. They mainly use the WhatsApp application as well, as Microsoft Teams for synchronous work and virtual interviews, they consider it suitable for their virtual sessions. The responses to the coverage of the educational program were similar, the fifth part reached between 90 and 100%; The students showed irregularities during the setting of this educational modality and the main problem was the failure of the Internet connection, and the least was the lack of sensitivity of the teacher. Objectives: Need to obtain information on the opinion of students regarding their academic development during the school period that occurred during the Covid-19 pandemic, that would allow knowing the problems they are facing and proposing alternatives to support students Methodology:A survey was applied to undergraduate and high school students to find out their opinion regarding their problems in school development, the data were analyzed using predetermined scales and the SPSS program to determine the possible correlation between the mentioned variables. Contribution: Problems related to student performance were verified, most have their own computer and have internet service, they still do not adapt to taking virtual classes and express disapproval to continue with this form of learning, factors to be taken into consideration in the immediate future.