Live Chat: Physics After the Higgs

2021 ◽  
Keyword(s):  
Live Chat

Effect of Live Chat on Traffic-to-Sales Conversion: Evidence from an Online Marketplace

2020 ◽  
Author(s):  
Haoyan Sun ◽  
Jianqing Chen ◽  
Ming Fan
Keyword(s):  
Online Marketplace ◽  
Live Chat

Live Chat: The Science of Love

2021 ◽  
Keyword(s):  
Live Chat

Live Chat: The Asteroids Are Coming!

2021 ◽  
Keyword(s):  
Live Chat

scholarly journals Pengaruh Live-Chat dan E-WOM Terhadap Pengambilan Keputusan Transaksi Online Pada Matketplace E-Commerce

2020 ◽  
Vol 5 (3) ◽  
pp. 121-129
Author(s):  
Dira Fatrina ◽  
Insannul Kamil ◽  
Alizar Hasan
Keyword(s):  
Structural Equation Modeling ◽  
Structural Equation ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Live Chat

Mengetahui faktor-faktor yang mempengaruhi konsumen untuk memutuskan membeli sebuah barang secara online adalah merupakan hal yang sangat krusial bagi pelaku usaha untuk mampu memenangkan persaingan antar pelaku usaha di situs e-commerce. Pada artikel ini, pengaruh live chat terhadap keputusan pembelian dipelajari dengan menggunakan perilaku penjual dan E-WOM dengan kelompok rujukan sebagai variabel mediasi. Teknik Structural Equation Modeling (SEM) dengan Partial Least Square (PLS) digunakan untuk mengolah data. Hasil studi menunjukkan bahwa live chat yang diharapkan mampu menjadi penghubung antar penjual dan pembeli ternyata belum memiliki pengaruh yang signifikan terhadap keputusan pembelian, tetapi review dari pembeli sebelumnya dengan memanfaatkan rekomendasi dari kelompok rujukan (selebriti) sebagai variabel mediasi dapat memberikan pengaruh yang signifikan terhadap keputusan pembelian calon pembeli.

scholarly journals JAX, THE ARCHITECTURE: Designing a Chatboat Architecture to Reduce Ajax Fancare’s Logistical Problem and Enhance Fan Experience

Nirmana ◽  
2021 ◽  
Vol 18 (2) ◽  
pp. 51-65
Author(s):  
Steven Limandjaja
Keyword(s):  
Social Media ◽  
Customer Service ◽  
Research Design ◽  
Future Development ◽  
Research Question ◽  
Main Question ◽  
Digital Society ◽  
Live Chat ◽  
Logistical Problem

This paper is the documentation of a graduation internship at Digital Society School (DSS) in which they teamed up with Ajax Fancare to solve their logistical problem and enhance the fan experience. Ajax Fancare is facing a logistical problem in manually answering every fan’s question via calls, emails, social media, or live chat. They believe that chatbot is the solution to this problem. The goal of this project is to research, design, and prototype a chatbot that could tackle the logistical problem and enhance the fan experience. The deliverable is a chatbot prototype and architecture in which Ajax Fancare could build upon for their future customer service chatbot. The main question of the research is answered by the chatbot architecture: Jax the Architecture, a conversational tree of all the possible interactions between a user and the chatbot. The final chatbot architecture answers the research question by mapping together the main elements of the chatbot such as the information fans needed from Ajax Fancare and additional features that create a new and inclusive experience. The prototypes and final chatbot architecture are ready to be tested for further research and serve as a cornerstone for future development of the Ajax Fancare chatbot.

scholarly journals Analyzing the Readiness of Junior High School Educators In the Online Learning Implementation During Covid-19: An Interview Study

2020 ◽  
Author(s):  
Hulman Sihombing ◽  
Betty A.S. Pakpahan ◽  
Meditatio Situmorang
Keyword(s):  
High School ◽  
Online Learning ◽  
High School Teachers ◽  
Junior High School ◽  
Junior High ◽  
Learning System ◽  
School Teachers ◽  
Junior High School Teachers ◽  
Live Chat ◽  
Message Service

This research has the purpose of finding out the ReadinessReadiness of junior high school teachers in the online learning, and efforts which are carried out as well as obstacles that are dealt with in the online learning implementation at the time of Covid-19 pandemic. The kind of research which is used is qualitative-descriptive, with the interview technique. The result of the research shows that the junior high school educators enthusiastically respond the online learning by preparing the online learning devices and promoting the change of learning system to the students, and the online learning system is executed by utilizing applications, such as short message service, Whatsapp group, Zoom, phone, or live chat. The result of this research shows that junior high school teachers are ready to implement online learning in spite of not being optimal and dealing with various obstacles.

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