The Knowledge Management Information Landscape — Awareness, Access, Use and Value of Sources
Information landscape is a critical component of professional and scholarly disciplines. Established disciplines have a managed information foundation covering primary, secondary and tertiary sources, targeted search capabilities, discipline-specific knowledge organisation tools and services, and quality controlled review processes. The information landscapes of emerging disciplines may be more chaotic and unsettled, and present challenges for professionals. This research considers the information landscape of the knowledge management discipline. An open public survey of knowledge professionals provides insights into three factors that affect the landscape including: (1) information awareness; (2) information use and access; and (3) information valuation. Findings highlight key information management challenges, and offer suggestions for solutions.