Training software development practitioners in usability testing

2018 ◽

Vol 62 (1) ◽

pp. 499-502

Author(s):

Rebecca Green ◽

Rachael Brandt ◽

Anne Miller

Keyword(s):

Electronic Health Records ◽

Software Development ◽

New Technology ◽

Usability Testing ◽

Usability Engineering ◽

Commercial Software ◽

Health Records ◽

Implementation Phase ◽

Safety Critical ◽

Test Scenarios

Usability engineering approaches, borrowed from commercial software development, rarely hold safety as a significant design priority. This paper presents our approach for integrating safety into EHR usability testing and reporting. We present five insights gained in our attempts to better integrate safety into EHR usability testing and we present the Usability FMEA as a framework for more effectively integrating safety into usability testing. Takeaways from this presentation include 1): Usability testing has evolved out of non-safety critical environments; 2) Safety must be designed into test scenarios and scripts, and tested for explicitly; 3) The Usability FMEA with the SEIPS model can help to identify factors that may be affected by the implementation of a new technology; 4) Usability testing and evaluations should be extended into the post-implementation phase in client sites.

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Usability Evaluation Meets Design

Information Systems Research Methods, Epistemology, and Applications ◽

10.4018/978-1-60566-040-0.ch010 ◽

2009 ◽

pp. 183-196 ◽

Cited By ~ 1

Author(s):

Judith Symonds

Keyword(s):

Knowledge Transfer ◽

Software Development ◽

Development Process ◽

Usability Testing ◽

Evaluation Methods ◽

Usability Evaluation ◽

Software Development Process ◽

Software Developers ◽

Driven System ◽

Usability Evaluation Methods

Usability Evaluation Methods (UEM) are plentiful in the literature. However, there appears to be a new interest in usability testing from the viewpoint of the industry practitioner and renewed effort to reflect usability design principles throughout the software development process. In this chapter we examine one such example of usability testing from the viewpoint of the industry practitioner and reflect upon how usability evaluation methods are perceived by the software developers of a content driven system and discuss some benefits that can be derived from bringing together usability theory and usability evaluation methods protocols used by practitioners. In particular, we use the simulated prototyping method and the “Talk Aloud” protocol to assist a small software development company to undertake usability testing. We propose some issues that arise from usability testing from the perspectives of the researchers and practitioners and discuss our understanding of the knowledge transfer that occurs between the two.

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Ethical Usability Testing with Children

Encyclopedia of Information Ethics and Security ◽

10.4018/978-1-59140-987-8.ch035 ◽

2011 ◽

pp. 235-240

Author(s):

Kirsten Ellis

Keyword(s):

Informed Consent ◽

Software Development ◽

Usability Testing ◽

Well Being ◽

Careful Consideration ◽

Voluntary Participation ◽

Research With Children ◽

Conducting Research ◽

Right To Refuse ◽

Children's Software

Usability testing of children’s software on children is an important part of the software development and evaluation cycle, but the dilemmas of conducting usability testing in an ethical manner need careful consideration in order to protect the participants’ well-being. The main issues in conducting research with children are the protection of the child, informed consent, and voluntary participation. Protection of the child is achieved by careful consideration of the design of the research. Consent is required from the parent and the child depending on the ability of the child to give informed consent. The final issue is voluntary participation, and thus the child’s right to refuse to participate must be respected.

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