usability evaluation methods
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2021 ◽  
Vol 5 (Supplement_1) ◽  
pp. 230-231
Author(s):  
Carson Smith ◽  
Mimi Trinh ◽  
Wendy Rogers ◽  
Timothy Hale

Abstract A key objective of the MEDSReM-2 study is to promote medication taking decisions and improve adherence to hypertensive medications for older adults. New functionalities include enhanced decision-support algorithms for missed medications, automated entry of blood pressure measurements, improved data visualizations, and an easy-to-use online web portal. In support of these enhancements, the User Testing subteam is tasked with providing ongoing evaluation and feedback on the usability of early design concepts, prototypes, beta software, wireless blood pressure monitors, and instructional materials. The overall project comprises multiple working teams, whose efforts must be coordinated. We will describe the challenges of working with these interdisciplinary teams and the usability evaluation methods used to support the needs of each team in creating the enhanced MEDSReM-2 system that is easy-to-use and effective in helping older adults improve their hypertension medication adherence. These processes inform the research and design efforts of other technology interventions.


SEMINASTIKA ◽  
2021 ◽  
Vol 3 (1) ◽  
pp. 99-106
Author(s):  
Gracella Tambunan ◽  
Lit Malem Ginting

Usability is a factor that indicates the success of an interactive product or system, such as a mobile application. The increasing use of smartphones demands a more accurate and effective usability evaluation method to find usability problems, so that they can be used for product improvement in the development process. This study compares the Cognitive Walkthrough method with Heuristic Evaluation in evaluating the usability of the SIRS Del eGov Center mobile application. Evaluation with these two methods will be carried out by three evaluators who act as experts. Finding problems and recommending improvements from each method will produce an improvement prototype made in the form of a high-fidelity prototype. Each prototype will be tested against ten participants using the Usability Testing method, which will generate scores through the SUS table. From the test scores, the percentage of Likert scale and the success rate of each prototype will be found. The results show that between the two usability evaluation methods, the Heuristic Evaluation method is the more effective method, finds more usability problems, and has a higher Likert scale percentage, which is 66.5%, while Cognitive Walkthrough is 64.75%.


2021 ◽  
Author(s):  
Mehrdad Farzandipour ◽  
Ehsan Nabovati ◽  
Hamidreza Tadayon ◽  
Monireh Sadeqi Jabali

Abstract Background There are some inconsistencies regarding the selection of the most appropriate usability evaluation method. The present study aimed to compare two expert-based evaluation methods in a nursing module, as the most widely used module of a Hospital Information System (HIS). Methods The Heuristic Evaluation (HE) and Cognitive Walkthrough (CW) methods were used by five independent evaluators to evaluate the nursing module of Shafa HIS. In this regard, the number, severity and ratio of the recognized problems according to the usability attributes were compared using two evaluation methods. Results The use of the HE and CW evaluation methods resulted in the identification of 104 and 24 unique problems, respectively. The average severity of the recognized problems was 2.32 in the HE method and 2.77 in the CW evaluation method; however, there was a significant difference between the number and severity of recognized usability problems by these methods (P < 0.001). Some problems, which were associated with effectiveness, satisfaction and error, were better recognized by the HE method; however, CW evaluation method was more successful in recognizing problems of learnability, efficiency and memorability. Conclusion The HE method recognized more problems with a lower average severity. On the other hand, CW could recognize fewer problems with a higher average severity. Regarding the evaluation goal, HE method would be used to improve effectiveness, increase satisfaction and decrease the number of errors. Furthermore, CW evaluation method is recommended to be used to improve the learnability, efficiency and memorability of the system.


Author(s):  
C. A. Biraghi ◽  
E. Pessina ◽  
D. Carrion ◽  
M. A. Brovelli

Abstract. This study focuses on the role of VGI visualization in encouraging participation to environmental Citizen Science, taking as a case study the mobile application developed within SIMILE (Informative System for the Integrated Monitoring of Insubric Lakes and their Ecosystems) project activities. The main project goal is the protection of water quality for Lugano, Maggiore and Como lakes through a geoinformatics coordination of existing monitoring systems with new data collection methods (satellite images, high frequency sensors and citizen science). This tool enables the producers to perform a community-based monitoring side by side with local authorities and research bodies improving the efficiency of the current protocols.Referring to ontologies of geospatial data, the VGI samples are analysed under different aspects as their quality, quantity, variety, granularity, spatial and temporal distribution, highlighting their temporary, moving and changing nature. This analysis shows the presence of potential contradictions existing between the application use and the perceived lake water quality, to be mitigated mainly working on the user interface of the map view. So, a study of existing conventions, especially in terms of colours, is compared with the results coming from the application of consolidated survey methodologies to this specific context. Reflections on markers, symbols and attributes of features and maps are presented introducing geovisual analytical solutions for dynamic phenomena. The design solutions adopted are finally presented and validated with a combination of different usability evaluation methods like heuristics and field tests.


Author(s):  
Azham Hussain ◽  
Ahlam Mohamed Omar

The usability of the mobile applications is the most important factor in developing, so the key to develop successful mobile applications is usability, especially for users have specific needs such as visually impaired. However, developers do not focus on visually impaired users. Moreover, there are limited studies and usability evaluation models for mobile applications for visually impaired so developers use just a modified usability evaluation methods which are not enough and useful to evaluate mobile applications for visually impaired, or they use general usability evaluation models. Therefore, using these methods or models is difficult for evaluator and not useful for visually impaired users. This study conducts Systematic Literature Review (SLR) to identify usability dimensions that help mobile applications developers and evaluators to evaluate mobile application for users which have moderate and severe visual impairment. The result shows that, six dimensions that have a significant impact on moderate and severe visually impaired users' satisfaction, who use mobile applications. These dimensions namely efficiency, effectiveness, satisfaction, errors, accessibility and understandability.


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