User Embedding for Expert Finding in Community Question Answering

2021 ◽  
Vol 15 (4) ◽  
pp. 1-16
Author(s):  
Negin Ghasemi ◽  
Ramin Fatourechi ◽  
Saeedeh Momtazi
Keyword(s):  
Question Answering ◽  
Community Relations ◽  
Expert Finding ◽  
Community Question Answering ◽  
Proposed Model

The number of users who have the appropriate knowledge to answer asked questions in community question answering is lower than those who ask questions. Therefore, finding expert users who can answer the questions is very crucial and useful. In this article, we propose a framework to find experts for given questions and assign them the related questions. The proposed model benefits from users’ relations in a community along with the lexical and semantic similarities between new question and existing answers. Node embedding is applied to the community graph to find similar users. Our experiments on four different Stack Exchange datasets show that adding community relations improves the performance of expert finding models.

scholarly journals Supervised attention for answer selection in community question answering

2020 ◽  
Vol 9 (2) ◽  
pp. 203
Author(s):  
Thanh Thi Ha ◽  
Atsuhiro Takasu ◽  
Thanh Chinh Nguyen ◽  
Kiem Hieu Nguyen ◽  
Van Nha Nguyen ◽  
...  
Keyword(s):  
Language Processing ◽  
Question Answering ◽  
Irrelevant Information ◽  
Social Question ◽  
Community Question Answering ◽  
Basic Model ◽  
Proposed Model ◽  
Questions And Answers ◽  
Word Attention ◽  
Better Than

<span class="fontstyle0">Answer selection is an important task in Community Question Answering (CQA). In recent years, attention-based neural networks have been extensively studied in various natural language processing problems, including question answering. This paper explores </span><span class="fontstyle2">matchLSTM </span><span class="fontstyle0">for answer selection in CQA. A lexical gap in CQA is more challenging as questions and answers typical contain multiple sentences, irrelevant information, and noisy expressions. In our investigation, word-by-word attention in the original model does not work well on social question-answer pairs. We propose integrating supervised attention into </span><span class="fontstyle2">matchLSTM</span><span class="fontstyle0">. Specifically, we leverage lexical-semantic from external to guide the learning of attention weights for question-answer pairs. The proposed model learns more meaningful attention that allows performing better than the basic model. Our performance is among the top on SemEval datasets.</span> <br /><br />

On dynamicity of expert finding in community question answering

2017 ◽  
Vol 53 (5) ◽  
pp. 1026-1042 ◽  
Author(s):  
Mahmood Neshati ◽  
Zohreh Fallahnejad ◽  
Hamid Beigy
Keyword(s):  
Question Answering ◽  
Expert Finding ◽  
Community Question Answering

scholarly journals Expert Finding in Community Question-Answering for Post Recommendation

2018 ◽  
Vol 7 (3.4) ◽  
pp. 151 ◽  
Author(s):  
Akshi Kumar ◽  
Saurabh Raj Sangwan
Keyword(s):  
Recommender System ◽  
Question Answering ◽  
Information Overload ◽  
Community Building ◽  
Expert Finding ◽  
Knowledge And Skills ◽  
Question Answering System ◽  
Community Question Answering ◽  
Expertise Level ◽  
Trust Metric

Community question answering system is a perfect example of platform where people participate to seek expertise on their topic of interest. But information overload, finding the expertise level of users and trustworthy answers remain key challenges within these communities. Moreover, people do not look for personal advices but expert views on such platforms therefore; expert finding is an integral part of these communities. In order to trust someone's opinion who is not known in person by the users of the community, it is necessary to find the credibility of such person. By determining expertise levels of users, authenticity of their posts can easily be determined. Also, by identifying experts, each expert will be shown relevant posts to indulge in so that he can use his knowledge and skills to give valid and correct answers. For users too, it will be easy to find reliable answers, once they get to know the expertise level of the answerers. Motivated by these facts, we put forward a framework for finding experts in online question answer community (stackoverflow) referred to as Expert Recommender System which uses a well-recognized global-trust metric, PageRankTM for finding experts in the community building a Trust-based system and then uses collaborative filtering to find similar experts based on their level of expertise and their topics of interests to a particular user. Once we have the top- k similar experts to a given expert, that expert is recommended with posts to collaborate upon, based on activities done by his top-k neighbor experts. The framework is evaluated for its performance and it clearly indicates the effectiveness of the system.  

scholarly journals Neural Abstractive Summarization with Structural Attention

2020 ◽  
Author(s):  
Tanya Chowdhury ◽  
Sachin Kumar ◽  
Tanmoy Chakraborty
Keyword(s):  
Question Answering ◽  
Popular Opinion ◽  
Document Summarization ◽  
Community Question Answering ◽  
Proposed Model ◽  
Abstractive Summarization

Attentional, RNN-based encoder-decoder architectures have obtained impressive performance on abstractive summarization of news articles. However, these methods fail to account for long term dependencies within the sentences of a document. This problem is exacerbated in multi-document summarization tasks such as summarizing the popular opinion in threads present in community question answering (CQA) websites such as Yahoo! Answers and Quora. These threads contain answers which often overlap or contradict each other. In this work, we present a hierarchical encoder based on structural attention to model such inter-sentence and inter-document dependencies. We set the popular pointer-generator architecture and some of the architectures derived from it as our baselines and show that they fail to generate good summaries in a multi-document setting. We further illustrate that our proposed model achieves significant improvement over the baseline in both single and multi-document summarization settings -- in the former setting, it beats the baseline by 1.31 and 7.8 ROUGE-1 points on CNN and CQA datasets, respectively; in the latter setting, the performance is further improved by 1.6 ROUGE-1 points on the CQA dataset.

scholarly journals Dual-View Variational Autoencoders for Semi-Supervised Text Matching

2019 ◽  
Author(s):  
Zhongbin Xie ◽  
Shuai Ma
Keyword(s):  
Question Answering ◽  
Fundamental Problem ◽  
Sentence Pair ◽  
Community Question Answering ◽  
Word Level ◽  
Sentence Level ◽  
Proposed Model ◽  
Variational Autoencoder ◽  
Matching Models ◽  
Text Matching

Semantically matching two text sequences (usually two sentences) is a fundamental problem in NLP. Most previous methods either encode each of the two sentences into a vector representation (sentence-level embedding) or leverage word-level interaction features between the two sentences. In this study, we propose to take the sentence-level embedding features and the word-level interaction features as two distinct views of a sentence pair, and unify them with a framework of Variational Autoencoders such that the sentence pair is matched in a semi-supervised manner. The proposed model is referred to as Dual-View Variational AutoEncoder (DV-VAE), where the optimization of the variational lower bound can be interpreted as an implicit Co-Training mechanism for two matching models over distinct views. Experiments on SNLI, Quora and a Community Question Answering dataset demonstrate the superiority of our DV-VAE over several strong semi-supervised and supervised text matching models.

scholarly journals Joint Learning of Answer Selection and Answer Summary Generation in Community Question Answering

2020 ◽  
Vol 34 (05) ◽  
pp. 7651-7658 ◽  
Author(s):  
Yang Deng ◽  
Wai Lam ◽  
Yuexiang Xie ◽  
Daoyuan Chen ◽  
Yaliang Li ◽  
...  
Keyword(s):  
Large Scale ◽  
Question Answering ◽  
State Of The Art ◽  
Reading Difficulties ◽  
Text Summarization ◽  
Essential Information ◽  
Joint Learning ◽  
Community Question Answering ◽  
Proposed Model ◽  
Correlation Information

Community question answering (CQA) gains increasing popularity in both academy and industry recently. However, the redundancy and lengthiness issues of crowdsourced answers limit the performance of answer selection and lead to reading difficulties and misunderstandings for community users. To solve these problems, we tackle the tasks of answer selection and answer summary generation in CQA with a novel joint learning model. Specifically, we design a question-driven pointer-generator network, which exploits the correlation information between question-answer pairs to aid in attending the essential information when generating answer summaries. Meanwhile, we leverage the answer summaries to alleviate noise in original lengthy answers when ranking the relevancy degrees of question-answer pairs. In addition, we construct a new large-scale CQA corpus, WikiHowQA, which contains long answers for answer selection as well as reference summaries for answer summarization. The experimental results show that the joint learning method can effectively address the answer redundancy issue in CQA and achieves state-of-the-art results on both answer selection and text summarization tasks. Furthermore, the proposed model is shown to be of great transferring ability and applicability for resource-poor CQA tasks, which lack of reference answer summaries.

Question Tagging via Graph-guided Ranking

2022 ◽  
Vol 40 (1) ◽  
pp. 1-23
Author(s):  
Xiao Zhang ◽  
Meng Liu ◽  
Jianhua Yin ◽  
Zhaochun Ren ◽  
Liqiang Nie
Keyword(s):  
Directed Acyclic Graph ◽  
Question Answering ◽  
Vital Role ◽  
Portable Devices ◽  
Context Modeling ◽  
Community Question Answering ◽  
Proposed Model ◽  
Limited Experience ◽  
Multi Level ◽  
The One

With the increasing prevalence of portable devices and the popularity of community Question Answering (cQA) sites, users can seamlessly post and answer many questions. To effectively organize the information for precise recommendation and easy searching, these platforms require users to select topics for their raised questions. However, due to the limited experience, certain users fail to select appropriate topics for their questions. Thereby, automatic question tagging becomes an urgent and vital problem for the cQA sites, yet it is non-trivial due to the following challenges. On the one hand, vast and meaningful topics are available yet not utilized in the cQA sites; how to model and tag them to relevant questions is a highly challenging problem. On the other hand, related topics in the cQA sites may be organized into a directed acyclic graph. In light of this, how to exploit relations among topics to enhance their representations is critical. To settle these challenges, we devise a graph-guided topic ranking model to tag questions in the cQA sites appropriately. In particular, we first design a topic information fusion module to learn the topic representation by jointly considering the name and description of the topic. Afterwards, regarding the special structure of topics, we propose an information propagation module to enhance the topic representation. As the comprehension of questions plays a vital role in question tagging, we design a multi-level context-modeling-based question encoder to obtain the enhanced question representation. Moreover, we introduce an interaction module to extract topic-aware question information and capture the interactive information between questions and topics. Finally, we utilize the interactive information to estimate the ranking scores for topics. Extensive experiments on three Chinese cQA datasets have demonstrated that our proposed model outperforms several state-of-the-art competitors.

Answer selection and expert finding in community question answering services

2017 ◽  
Vol 51 (1) ◽  
pp. 17-34 ◽  
Author(s):  
Hei-Chia Wang ◽  
Che-Tsung Yang ◽  
Yi-Hao Yen
Keyword(s):  
Design Methodology ◽  
Question Answering ◽  
Explicit Knowledge ◽  
Subject Matter Experts ◽  
Agglomerative Hierarchical Clustering ◽  
Expert Finding ◽  
Content Type ◽  
Community Question Answering ◽  
Evaluation Algorithm ◽  
The Given

Purpose Community question answering (CQA) websites provide an open and free way to share knowledge about general topics on the internet. However, inquirers may not obtain useful answers and those who are qualified to provide answers may also miss opportunities to share their expertise without any notice. To address this problem, the purpose of this paper is to provide the means for inquirers to access archived answers and to identify effective subject matter experts for target questions. Design/methodology/approach This paper presents a question answering promoter, called QAP, for the CQA services. The proposed QAP facilitates the use of filtered archived answers regarded as explicit knowledge and recommended experts regarded as sources of implicit knowledge for the given target questions. Findings The experimental results indicate that QAP can leverage knowledge sharing by refining archived answers upon creditability and distributing raised questions to qualified potential experts. Research limitations/implications This proposed method is designed for the traditional Chinese corpus. Originality/value This paper proposed an integrated framework of answer selection and expert finding uses the bottom-up multipath evaluation algorithm, an underlying voting model, the agglomerative hierarchical clustering technique and feature approaches of answer trustworthiness measuring, identification of satisfied learners and credibility of repliers. The experiments using the corpus crawled from Yahoo! Knowledge Plus under designed scenarios are conducted and results are shown in fine details.

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