Evaluation Criteria for Suitable Authentication Method for IoT Service Provider in Industry 4.0 Environment

Abstract Supply chain has a very extensive and dynamic structure that incorporates new business models, new customer expectations, market searches and technological developments. With the introduction of Industry 4.0 into supply chain, a rapid and intensive process of digitalization begin to transform every step of supply chain. Supply chain selection is one of the essential decisions in reducing the supply chain cost and improving overall quality of product and services. With the implication of digital technologies and Industry 4.0 on supply chain, the supplier selection process has been significantly changed during the recent years. Companies are willing to need new requirements for their own suppliers in accordance with Industry 4.0 implementations and technologies. This paper aims to identify key criteria to Industry 4.0 technologies and evaluate them to select the right suppliers selection in the era of Industry 4.0 Within the scope of this study attempts to develop an integrated Interval Type 2 Fuzzy AHP and GOPRAS-G methodology to select the appropriate supplier in the face of Industry 4.0 implementations. For this purpose, Interval Type 2 Fuzzy AHP was employed to weight the supplier evaluation criteria and then, Grey COPRAS method has been applied to prioritize suppliers. This paper is to provide practitioners and researchers with insight into how Industry 4.0 strategies influence on supplier selection.

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Feasibility Analysis of Industry 4.0 Projects and an Application in Automotive Maintenance Systems

Agile Approaches for Successfully Managing and Executing Projects in the Fourth Industrial Revolution - Advances in Logistics, Operations, and Management Science ◽

10.4018/978-1-5225-7865-9.ch018 ◽

2019 ◽

pp. 346-363

Author(s):

Irem Ucal Sari ◽

Eliz Cafer ◽

Umut Ak

Keyword(s):

Scenario Analysis ◽

Service Provider ◽

Industry 4.0 ◽

Service Sector ◽

Analysis Procedure ◽

Feasibility Analysis ◽

Web Based ◽

Maintenance Service ◽

Maintenance Systems

In this chapter, general feasibility analysis steps are redefined for the Industry 4.0 projects. In addition to the traditional feasibility analysis steps, for Industry 4.0 projects, scenario analysis and decision trees are implemented to feasibility analysis that enables us to identify the outcomes of several scenarios for the risky parameters. At the end of the chapter, proposed feasibility analysis procedure is applied to an Industry 4.0 project. Utilization of internet of the things on an automotive maintenance service system is selected as the case study. In this project, the proposed system for the automotive maintenance service sector is a web-based application, which warns driver and maintenance service provider at the same time before the failure happens and by this way enables drivers to have the maintenance before the failure occurs. The versions of the proposed system are analyzed, and the best version is selected at the end of the analysis.

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IMPROVEMENT PROPOSAL OF POSTAL SERVICE PROVIDER – IN THE CONTEXT OF THE INDUSTRY 4.0

10.37528/ftte/9788673954455/postel.2021.011 ◽

2021 ◽

Author(s):

Katarina Mostarac ◽

Zvonko Kavran ◽

Estera Rakić ◽

Josip Martić

Keyword(s):

Service Provider ◽

Industry 4.0 ◽

Postal Service

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Logistics Service Provider Selection through an Integrated Fuzzy Multicriteria Decision Making Approach

Journal of Industrial Engineering ◽

10.1155/2014/794918 ◽

2014 ◽

Vol 2014 ◽

pp. 1-16 ◽

Cited By ~ 13

Author(s):

Gülşen Akman ◽

Kasım Baynal

Keyword(s):

Customer Service ◽

Service Provider ◽

Service Providers ◽

Evaluation Criteria ◽

Multicriteria Decision Making ◽

Third Party ◽

Analytic Hierarchy ◽

Logistics Service ◽

Logistics Service Provider ◽

Order Preference

Nowadays, the demand of third-party logistics provider becomes an increasingly important issue for companies to improve their customer service and to decrease logistics costs. This paper presents an integrated fuzzy approach for the evaluation and selection of 3rd party logistics service providers. This method consists of two techniques: (1) use fuzzy analytic hierarchy process to identify weights of evaluation criteria; (2) apply fuzzy technique for order preference by similarity to ideal solution (TOPSIS) method to evaluate and sequence alternatives and to make the final selection. Finally, an actual industrial application is performed in logistics department of a tire manufacturing company. For this, first, eight logistics supplier selection criteria were determined, and then the best alternative among seven logistics service provider companies was selected by the proposed method.

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On LSP Lifecycle Model to Re-design Logistics Service: Case Studies of Thai LSPs

Sustainability ◽

10.3390/su12062394 ◽

2020 ◽

Vol 12 (6) ◽

pp. 2394

Author(s):

Sunida Tiwong ◽

Sakgasem Ramingwong ◽

Korrakot Yaibuathet Tippayawong

Keyword(s):

Case Studies ◽

Service Provider ◽

Industry 4.0 ◽

Quality Function Deployment ◽

Current Status ◽

Logistics Service ◽

Lifecycle Model ◽

Logistics Service Provider ◽

Service Strategies ◽

The Voice

Improving service logistics is crucial in order to reciprocate customer needs. The paper aims to validate the Logistics Service Provider (LSP) Lifecycle Model for re-designing logistics service in three LSP case studies in Thailand. The lifecycle-stage evaluation was adapted to identify the current status in its lifecycle. Afterward, logistics service strategies were implemented according to the voice of the customer by Quality Function Deployment (QFD). The study combined the Logistics Service Provider (LSP) Lifecycle Model with the application of Industry 4.0 (I4.0) to improve service logistics. Case studies showed the implementation of the service logistics strategies with the feasibility solution of Industry 4.0.

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Feasibility Analysis of Industry 4.0 Projects and an Application in Automotive Maintenance Systems

Research Anthology on Cross-Industry Challenges of Industry 4.0 ◽

10.4018/978-1-7998-8548-1.ch038 ◽

2021 ◽

pp. 755-771

Author(s):

Irem Ucal Sari ◽

Eliz Cafer ◽

Umut Ak

Keyword(s):

Scenario Analysis ◽

Service Provider ◽

Industry 4.0 ◽

Service Sector ◽

Analysis Procedure ◽

Feasibility Analysis ◽

Web Based ◽

Maintenance Service ◽

Maintenance Systems

In this chapter, general feasibility analysis steps are redefined for the Industry 4.0 projects. In addition to the traditional feasibility analysis steps, for Industry 4.0 projects, scenario analysis and decision trees are implemented to feasibility analysis that enables us to identify the outcomes of several scenarios for the risky parameters. At the end of the chapter, proposed feasibility analysis procedure is applied to an Industry 4.0 project. Utilization of internet of the things on an automotive maintenance service system is selected as the case study. In this project, the proposed system for the automotive maintenance service sector is a web-based application, which warns driver and maintenance service provider at the same time before the failure happens and by this way enables drivers to have the maintenance before the failure occurs. The versions of the proposed system are analyzed, and the best version is selected at the end of the analysis.

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Waste Reduction for Green Service Supply Chain—the Case Study of a Payment Service Provider in Iran

Sustainability ◽

10.3390/su12051833 ◽

2020 ◽

Vol 12 (5) ◽

pp. 1833 ◽

Cited By ~ 1

Author(s):

Ali Aghazadeh Ardebili ◽

Elio Padoano ◽

Najmeh Rahmani

Keyword(s):

Supply Chain ◽

Service Provider ◽

Evaluation Criteria ◽

Point Of View ◽

Waste Reduction ◽

Sustainable Supply Chain ◽

Sustainable Supply Chains ◽

Thermal Paper ◽

Topsis Technique

Analyzing and designing how service is provided to the customer is crucial for sustainable supply chains in services. In this respect, there can be barriers to applying sustainable improvements due to regulations, practices and customer culture. This study is focused on finding the waste produced by the service of one of the biggest payment service provider (PSP) companies in Iran and how to meet the essential needs of the sustainable supply chain. It has been observed that using thermal papers as a biohazardous material causes environmental problems and even it is hazardous to mix them with normal paper waste in the recycling process. Moreover, preventive maintenance of the thermal printers itself causes a huge number of unnecessary shuttles between the customers and service suppliers, which represents a source of CO2 emission, traffic—especially in the capital—and high maintenance costs for the company. Three main alternatives to the thermal paper receipt were analyzed and ranked by means of a TOPSIS (Technique for Order of Preference by Similarity to Ideal Solution) model, which employed the sustainability pillars and the technical point of view as evaluation criteria. The priorities against the set of criteria were obtained by means of surveys, which targeted a sample of customers and a pool of experts. The results highlighted that customers’ habits and legislation are the most important barriers to the transition to a more sustainable service.

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Employing Latino Value Orientations to Facilitate Success in Stuttering Treatment

Perspectives on Fluency and Fluency Disorders ◽

10.1044/ffd18.3.111 ◽

2008 ◽

Vol 18 (3) ◽

pp. 111-118

Author(s):

Lourdes Ramos-Heinrichs ◽

Lynn Hansberry Mayo ◽

Sandra Garzon

Keyword(s):

Foreign Language ◽

Therapeutic Relationship ◽

Service Provider ◽

Speech Therapy ◽

Cross Cultural ◽

Value Orientations ◽

Collaborative Partnership ◽

The Family ◽

Therapy Services ◽

Cultural Connections

Abstract Providing adequate speech therapy services to Latinos who stutter can present challenges that are not obvious to the practicing clinician. This article addresses cultural, religious, and foreign language concerns to the therapeutic relationship between the Latino client and the clinician. Suggestions are made for building cross-cultural connections with clients and incorporating the family into a collaborative partnership with the service provider.

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