Deconstructing bias: The decision-making process among child protective service workers in Chile

2022 ◽  
pp. 002087282110689
Author(s):  
Catherine A LaBrenz ◽  
Claudia Reyes-Quilodran ◽  
Diana Padilla-Medina ◽  
Miguel Arevalo Contreras ◽  
Luz Cabrera Piñones
Keyword(s):  
Decision Making ◽  
Child Welfare ◽  
Structural Changes ◽  
Future Research ◽  
Decision Making Process ◽  
Service Workers ◽  
Self Reflection ◽  
Protective Service ◽  
Welfare Systems ◽  
Child Welfare Systems

Worldwide, there has been a push toward reforming or abolishing child welfare systems because of systemic bias against families. Few studies have examined the role of bias in decision-making processes among child welfare practitioners, especially in child welfare systems in processes of change/reform. This qualitative study utilized discussion groups with child welfare teams to examine how professionals navigated the decision-making process in cases of child maltreatment. A grounded theory analysis revealed that professionals deconstruct macro, mezzo, and micro biases as they make decisions. Implications for global social work, such as self-reflection and structural changes, and for future research are explored.

Instrumentation to Understand the Child Protective Services Decision-Making Processes

2020 ◽  
pp. 81-108
Author(s):  
Alan J. Dettlaff ◽  
Dana Hollinshead ◽  
Donald J. Baumann ◽  
John D. Fluke
Keyword(s):  
Decision Making ◽  
Child Welfare ◽  
Child Protection ◽  
Well Being ◽  
Decision Making Process ◽  
Protective Services ◽  
Improved Outcomes ◽  
Welfare Systems ◽  
Decision Making Processes ◽  
Child Welfare Outcomes

When children come to the attention of the child welfare system, they become involved in a decision-making process in which decisions are made that have a significant effect on their future and well-being. The decision to remove children from their families is particularly complex, yet surprisingly little is understood about this decision-making process. As a result, instrumentation has been developed and adapted over the past 20 years to further understand variations in child welfare outcomes that are decision-based and, in particular concerning the removal decision, in order to provide a more thorough understanding of the intersecting factors that influence caseworker decisions. This chapter presents research and the development and use of this instrument, drawing from the decision-making ecology as the underlying rationale for obtaining the measures. The instrument was based on the development of decision-making scales used in multiple studies and administered to child protection caseworkers in several states. This effort is part of a larger program of research that seeks to better understand decision-making processes in child welfare systems in order to promote fairness, accuracy, and improved outcomes among children and families.

scholarly journals “It's the Only System We've Got”

2021 ◽  
Vol 11 (3) ◽  
Author(s):  
Victoria A. Copeland
Keyword(s):  
Decision Making ◽  
Child Welfare ◽  
Child Protection ◽  
Research Question ◽  
Child Welfare System ◽  
Welfare System ◽  
Service Workers ◽  
Protective Service ◽  
Decision Making Processes ◽  
Intermediary Role

Front-line public “Child Welfare” caseworkers, also known as emergency response or investigative caseworkers, play a significant role in the “Child Welfare” system. Placed in an intermediary role within the system, investigative caseworkers are tasked with making critical decisions while attempting to advocate for families and uphold the system’s policies. To understand the caseworker decision-making processes more in-depth, a qualitative study was conducted with eighteen investigative caseworkers in four different counties. The guiding research question of the current study was: “What impacts the decisionmaking processes in which child protective service workers investigate and substantiate referred cases of child maltreatment?” Findings revealed several nuances and extensive complexities in how workers navigated often contradictory roles within the system. Important emerging themes include caseworkers’ use of surveillance during investigation and multi-institution partnership indecision-making processes. This Comment discusses the ways in which caseworkers react to and navigate ambiguity and parental resistance during investigations, lending an often-overlooked exploration into various nuances within the decision-making apparatus. Understanding nuances in the complex web of decision-making and information-gathering may lead to novel ways of thinking about how the “Child Welfare” system addresses child protection.

Recent Changes in Washington Welfare and Work, Child Care, and Child Welfare Systems

2001 ◽  
Author(s):  
Terri S. Thompson ◽  
Kathleen Snyder ◽  
Karin Malm ◽  
Carolyn O'Brien
Keyword(s):  
Child Care ◽  
Child Welfare ◽  
Welfare Systems ◽  
Child Welfare Systems

Recent Changes in Michigan Welfare and Work, Child Care, and Child Welfare Systems

2001 ◽  
Author(s):  
Kristin S. Seefeldt ◽  
Jacob Leos-Urbel ◽  
Patricia McMahon ◽  
Kathleen Snyder
Keyword(s):  
Child Care ◽  
Child Welfare ◽  
Welfare Systems ◽  
Child Welfare Systems

Recent Changes in Minnesota Welfare and Work, Child Care, and Child Welfare Systems

2001 ◽  
Author(s):  
Kathryn Tout ◽  
Karin Martinson ◽  
Robin Koralek ◽  
Jennifer Ehrle
Keyword(s):  
Child Care ◽  
Child Welfare ◽  
Welfare Systems ◽  
Child Welfare Systems

Factors Affecting Customer Switching Behavior towards Hybrid Electrical Vehicles (HEV’s) from a Customer Perspective in Jordan

2018 ◽  
Vol 1 (3) ◽  
pp. 53
Author(s):  
Bushra Mahadin
Keyword(s):  
Decision Making ◽  
Consumer Behaviour ◽  
New Technologies ◽  
International Marketing ◽  
Current Trend ◽  
Switching Behavior ◽  
Future Research ◽  
Decision Making Process ◽  
Customer Switching ◽  
Electrical Vehicles

Purpose-This paper aims to investigate factors that affect customer switching from Internal Combustion Engine Vehicles (ICEV’s) to Hybrid Electrical Vehicles (HEV’s), in Jordan for the period of (2010-2014).Design/methodology/approach-A self-administered survey was hand-delivered to the targeted sample of car users in Jordan. The authors delivered 400 questionnaires to customers, from which 333 were deemed valid for the analysis, corresponding to the percentage of (83.25%) which indicates the validity of the study. Findings- There was no difference in switching behavior between (ICEV’s) and (HEV’s) based on gender in the Jordanian market. Fuel consumption efficiency was the number one variable that supports the switching behavior towards (HEV's), followed by Eco friendliness, lower taxes and technological features. Price and the current trend in the market were the least supporting factors. In addition to that the perception of the battery life of (HEV's), limited choices in the market, lack of information and fear of the relatively new technology were the major hindering factors of choosing an (HEV).Research limitations-Future research needs to investigate other factors that may affect customers’ behavior such as perceived image, trust, and subjective norms. Future research should investigate into the importance of environmental awareness and new technologies, and gender differences in behavior. From an international marketing standpoint, comparative studies between Jordanian and non-Jordanian customers are potential areas of future research for international marketing strategies and cross-cultural consumer behaviour analysis. Practical implications-The paper identifies the determinants of switching behavior. marketers should focus addressing customers concerns in terms of providing enough information and building awareness towards the technology and it's benefits towards the society and the environment.Originality/value-Our study is one of the few in Jordan that investigates the switching behavior towards vehicles technology. Our study is thought to have made a modest contribution to consumer behaviour literature and, specifically, for decision making process. It offers marketers insights into the determinants of switching behavior towards the hybrid vechicle technology and how this contribute to consumers’ decision making process and attitudes to achieve the intended behavioural outcomes

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