Mail Survey Response Rates: Their Manipulation and Impact

1977 ◽  
Vol 14 (3) ◽  
pp. 391-395 ◽  
Author(s):  
Michael S. Goodstadt ◽  
Linda Chung ◽  
Reena Kronitz ◽  
Gaynoll Cook

A study involving 2,416 randomly selected magazine readers indicated that response rates to mail questionnaires were significantly increased by the use of 25¢ premiums, but not by the use of a free-book premium or a free-book reward for responding. Response rates over time showed a very significant linear trend with an additional smaller cubic component. A complex significant (cubic) relationship between speed of response and favorability of expressed opinions reinforced conclusions that the broadest spectrum of opinions is obtained best by maximizing response rates.

1982 ◽  
Vol 19 (2) ◽  
pp. 261-268 ◽  
Author(s):  
A. Parasuraman

The author discusses some omissions in, and limitations of, recent efforts to model mail survey returns over time. Additional data are analyzed to develop a generalized model of response rate over time, and a practical approach is proposed for estimating mailing requirements for surveys that have specific time deadlines and response requirements.


2000 ◽  
Vol 86 (3) ◽  
pp. 1273 ◽  
Author(s):  
JEREMY H. LIPSCHULTZ

1980 ◽  
Vol 17 (4) ◽  
pp. 498-502 ◽  
Author(s):  
Chris T. Allen ◽  
Charles D. Schewe ◽  
Gösta Wijk

A field experiment conducted in Sweden compared the effectiveness of two types of telephone pre-calls in influencing response rates in a mail survey. Response rates for a questioning foot-in-the-door manipulation were evaluated against responses produced by a simple solicitation call and a blind mailing control. The results demonstrate that pre-calling in general enhances response rate. However, the results furnish, at best, qualified support for a self-perception theory prediction. Alternative explanations for the lack of the self-perception foot effect are offered. Conclusions are drawn for the practitioner and academic researcher.


2009 ◽  
Vol 73 (2) ◽  
pp. 368-378 ◽  
Author(s):  
Mike Brennan ◽  
Jan Charbonneau

1992 ◽  
Vol 56 (4) ◽  
pp. 442 ◽  
Author(s):  
Jeannine M. James ◽  
Richard Bolstein

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