A Qualitative Methodology for Studying Air Force Maintenance

1981 ◽  
Vol 25 (1) ◽  
pp. 457-461
Author(s):  
Wendy Campbell ◽  
Andrew P. Chenzoff

This paper describes the methodology being used by the Logistics and Technical Training Division of the Air Force Human Resources Laboratory for defining the issues important to maintenance technicians, their supervisors, and their managers. Statements derived from 2700 open-ended interviews are being categorized and stored on computer disc, together with certain demographic data. The statements are then sorted and summarized by topic category. The results of this study will be used to identify maintenance problems and the appropriate means and organizations for solving them. For some problems, the data will suggest alternate solutions which will need to be evaluated experimentally. For other problems, the solutions will come by applying existing technology.

Author(s):  
David E. Kancler ◽  
Christopher C. Curtis ◽  
Darryl S. Stimson ◽  
Johnnie Jernigan

The Aircraft Maintenance Intuitive Troubleshooting (AMIT) project was a 3 year endeavor sponsored by the Air Force Research Laboratory's Logistics Readiness Branch. The project's goal was to develop a Job Performance Aid (JPA) that Air Force maintenance technicians could use at the aircraft, regardless of experience level, and realize improved technician performance. This paper describes the AMIT Field Demonstration Test (FDT) and subsequent Cost Analysis (CA). The FDT demonstrated that using the AMIT JPA could reduce repair times by 41 to 50 minutes. Also, performance of novice specialists using AMIT approached or exceeded that of expert specialists using current methods. The CA, applying the FDT results to fleet-wide F-16 Block 40/42 maintenance data, revealed a potential savings of over 47,000 labor hours annually in repair time, translating roughly into $3,000,000 in labor costs. Similar savings are likely across additional airframes pending development and implementation of the AMIT solution.


1979 ◽  
Vol 23 (1) ◽  
pp. 230-232
Author(s):  
Ronald E. Knipfer

This paper describes an experimental thesis completed for a graduate program at the Air Force Institute of Technology by Captain Ferde Arbeit and Captain Harry A. Schaefer. The purpose was to investigate the possibility of identifying the physical difficulty of some U.S. Air Force jobs through survey. Obtaining information in this manner from experienced employees has an advantage over direct measurement in that it requires much less effort. Using an example of sixteen journeyman-level maintenance technicians, estimates of task difficulty were paired with measured quantities. Statistical comparison of the data pairs indicated that experienced employees can indeed estimate the difficulty of physical tasks with satisfactory accuracy.


2007 ◽  
Author(s):  
David E. Kancler ◽  
Christopher C. Curtis ◽  
Darryl S. Stimson ◽  
Johnnie Jernigan

NASKO ◽  
2013 ◽  
Vol 4 (1) ◽  
pp. 131
Author(s):  
Christine Marchese ◽  
Richard P. Smiraglia

Knowledge organization structures are dependent upon domain-analytical processes for determining ontological imperatives. Boundary objects—terms used in multiple domains but understood differently in each—are ontological clash points. Cognitive Work Analysis is an effective qualitative methodology for domain analysis of a group of people who work together. CWA was used recently to understand the ontology of a human resources firm. Boundary objects from the taxonomy that emerged from narrative analysis are presented here for individual analysis.


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