Human Performance Consequences of Automated Decision Aids in States of Fatigue

Author(s):  
Dietrich Manzey ◽  
Juliane Reichenbach ◽  
Linda Onnasch
Author(s):  
Tobias Rieger ◽  
Dietrich Manzey

Objective The study addresses the impact of time pressure on human interactions with automated decision support systems (DSSs) and related performance consequences. Background When humans interact with DSSs, this often results in worse performance than could be expected from the automation alone. Previous research has suggested that time pressure might make a difference by leading humans to rely more on a DSS. Method In two laboratory experiments, participants performed a luggage screening task either manually, supported by a highly reliable DSS, or by a low reliable DSS. Time provided for inspecting the X-rays was 4.5 s versus 9 s varied within-subjects as the time pressure manipulation. Participants in the automation conditions were either shown the automation’s advice prior (Experiment 1) or following (Experiment 2) their own inspection, before they made their final decision. Results In Experiment 1, time pressure compromised performance independent of whether the task was performed manually or with automation support. In Experiment 2, the negative impact of time pressure was only found in the manual but not in the two automation conditions. However, neither experiment revealed any positive impact of time pressure on overall performance, and the joint performance of human and automation was mostly worse than the performance of the automation alone. Conclusion Time pressure compromises the quality of decision-making. Providing a DSS can reduce this effect, but only if the automation’s advice follows the assessment of the human. Application The study provides suggestions for the effective implementation of DSSs in addition to supporting concerns that highly reliable DSSs are not used optimally by human operators.


2012 ◽  
Vol 6 (1) ◽  
pp. 57-87 ◽  
Author(s):  
Dietrich Manzey ◽  
Juliane Reichenbach ◽  
Linda Onnasch

Two experiments are reported that investigate to what extent performance consequences of automated aids are dependent on the distribution of functions between human and automation and on the experience an operator has with an aid. In the first experiment, performance consequences of three automated aids for the support of a supervisory control task were compared. Aids differed in degree of automation (DOA). Compared with a manual control condition, primary and secondary task performance improved and subjective workload decreased with automation support, with effects dependent on DOA. Performance costs include return-to-manual performance issues that emerged for the most highly automated aid and effects of complacency and automation bias, respectively, which emerged independent of DOA. The second experiment specifically addresses how automation bias develops over time and how this development is affected by prior experience with the system. Results show that automation failures entail stronger effects than positive experience (reliably working aid). Furthermore, results suggest that commission errors in interaction with automated aids can depend on three sorts of automation bias effects: (a) withdrawal of attention in terms of incomplete cross-checking of information, (b) active discounting of contradictory system information, and (c) inattentive processing of contradictory information analog to a “looking-but-not-seeing” effect.


Author(s):  
Colleen E. Patton ◽  
Christopher D. Wickens ◽  
C. A. P. Smith ◽  
Benjamin A. Clegg

Objective The ability of people to infer intentions from movement of other vessels was investigated. Across three levels of variability in movements in the path of computer-controlled ships, participants attempted to determine which entity was hostile. Background Detection of hostile intentions through spatial movements of vessels is important in an array of real-world scenarios. This experiment sought to determine baseline abilities of humans to do so. Methods Participants selected a discrete movement direction of their ship. Six other ships’ locations then updated. A single entity displayed one of two hostile behaviors: shadowing, which involved mirroring the participant’s vessel’s movements; and hunting, which involved closing in on the participant’s vessel. Trials allowed up to 35 moves before identifying the hostile ship and its behavior. Uncertainty was introduced through adding variability to ships’ movements such that their path was 0%, 25%, or 50% random. Results Even with no variability in the ships’ movements, accurate detection was low, identifying the hostile entity about 60% of the time. Variability in the paths decreased detection. Detection of hunting was strongly degraded by distance between ownship and the hostile ship, but shadowing was not. Strategies employing different directions of movement across the trial, but also featuring some runs of consecutive movements, facilitated detection. Conclusions Early identification of threats based on movement characteristics alone is likely to be difficult, but particularly so when adversaries employ some level of uncertainty to mask their intentions. These findings highlight the need to develop decision aids to support human performance.


Author(s):  
Kimberly R. Raddatz ◽  
Abigail Werth ◽  
Tuan Q. Tran

Perspective displays (e.g., CDTI) are commonly used as decision aids in environments characterized by periods of high emotional arousal (e.g., terrain enhanced primary flight displays). However, little attention has been devoted to understanding how emotional state, independently or in conjunction with other perceptual factors (e.g., pictorial depth cues), can impact perceptual judgments. Preliminary research suggests that induced emotional state (positive or negative) adversely impacts size comparisons in perspective displays (Tran & Raddatz, 2006). This study further investigated how size comparisons are affected by emotional state and pictorial depth cues while attenuating the limitations of the Tran & Raddatz (2006) study. Results confirmed that observers do make slower judgments under induced emotional state. However, observers under negative emotional state showed higher sensitivity (d') and required more evidence to respond that a size difference exists (response bias) than observers under positive emotional state. Implications for display design and human performance are discussed.


Author(s):  
Linda Onnasch ◽  
Christopher D. Wickens ◽  
Huiyang Li ◽  
Dietrich Manzey

1988 ◽  
Vol 32 (14) ◽  
pp. 879-882 ◽  
Author(s):  
William R. Nelson

A method has been developed for formulating integrated models of complex human and machine performance. The functional models can be used to model human tasks, measure human performance, identify problem solving strategies, estimate human error probabilities, define training requirements, investigate accidents, and design decision aids for complex cognitive tasks. This paper summarizes the application of the functional modeling technique to the collection and analysis of data from an experiment designed to assess pilot performance while responding to malfunctions.


2008 ◽  
Vol 44 ◽  
pp. 11-26 ◽  
Author(s):  
Ralph Beneke ◽  
Dieter Böning

Human performance, defined by mechanical resistance and distance per time, includes human, task and environmental factors, all interrelated. It requires metabolic energy provided by anaerobic and aerobic metabolic energy sources. These sources have specific limitations in the capacity and rate to provide re-phosphorylation energy, which determines individual ratios of aerobic and anaerobic metabolic power and their sustainability. In healthy athletes, limits to provide and utilize metabolic energy are multifactorial, carefully matched and include a safety margin imposed in order to protect the integrity of the human organism under maximal effort. Perception of afferent input associated with effort leads to conscious or unconscious decisions to modulate or terminate performance; however, the underlying mechanisms of cerebral control are not fully understood. The idea to move borders of performance with the help of biochemicals is two millennia old. Biochemical findings resulted in highly effective substances widely used to increase performance in daily life, during preparation for sport events and during competition, but many of them must be considered as doping and therefore illegal. Supplements and food have ergogenic potential; however, numerous concepts are controversially discussed with respect to legality and particularly evidence in terms of usefulness and risks. The effect of evidence-based nutritional strategies on adaptations in terms of gene and protein expression that occur in skeletal muscle during and after exercise training sessions is widely unknown. Biochemical research is essential for better understanding of the basic mechanisms causing fatigue and the regulation of the dynamic adaptation to physical and mental training.


2004 ◽  
Vol 171 (4S) ◽  
pp. 496-497
Author(s):  
Edward D. Matsumoto ◽  
George V. Kondraske ◽  
Lucas Jacomides ◽  
Kenneth Ogan ◽  
Margaret S. Pearle ◽  
...  

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