scholarly journals International Business Students’ Cross-Cultural Competence Development

SAGE Open ◽  
2014 ◽  
Vol 4 (4) ◽  
pp. 215824401456435 ◽  
Author(s):  
Natalie S. Mikhaylov
Author(s):  
Juan Carlos Barrera

Cultural competence as approached in this paper enables individuals and organizations to work or respond effectively across cultures in ways that the values, beliefs, traditions and customs are recognized. This study uses Jaccarino & Kendall (2004) empirical model to understand the cross-cultural competence process in an organization. The model consists of four elements: cultural awareness, skill development, developmental planning, and organization strategy. Moreover, this paper explores similarities and differences that exists and the business implications that results from cultural competence variations. Null hypothesis 1 covers the comparison between international subsidiaries by stating that there are no differences in cultural competence between two subsidiaries (United States and Mexico) of an international firm once they operate under unified directives. Null hypothesis 2 covers the comparison within each subsidiary by stating that there are no differences in cultural competence between administrators and direct service providers/clerks in each subsidiary (United States and Mexico) of an international firm.


2008 ◽  
Author(s):  
Pei-Chuan Chou ◽  
Jung-Chan Chao ◽  
Yi-Chi Chou ◽  
Yi-Ping Chang ◽  
Shin-Yi Chu

1996 ◽  
Vol 59 (4) ◽  
pp. 11-24 ◽  
Author(s):  
Jensen J. Zhao

Business students must possess the abilities of discovery, problem solving, and collaboration in international and cross-cultural business communication and management when entering a competitive, knowledge-based global econ omy. This paper describes how the case method can be used in business com munication classes to help students develop such important abilities. First, the paper defines the instructional rationale and the case-selection criteria. Then, the paper offers a step-by-step approach using a current international busi ness communication case as an example for case study activities.


2020 ◽  
Vol 10 (3) ◽  
pp. 1-14
Author(s):  
Archana Shrivastava

Learning outcomes The specific teaching and learning objectives are as follows: to help students manage virtual communication in cross-cultural settings and developing the trust in virtual teams. To have them assess their effectiveness in the virtual collaboration process. To design the strategies to combat the challenges involved in working collaboratively on a common computing platform. Case overview/synopsis Higher education institutions in India are facing intense criticism for failing to impart employability skills to the students. Despite being one of the largest education systems in the world, Indian universities are not listed in the rankings of best international universities. It is grappling with the challenges of adopting the right teaching methodologies that foster deep learning, which may lead to sustainability in higher education. To gain relevancy, the higher education institutions must discover the ways to transit from the knowledge-intensive to skill-intensive institutions. By introducing a virtual collaborative professional project for international business students, Professor Bose proposed a small step of moving from a rote teacher-centric to more hands-on, student-centric teaching methodology. While virtual projects are a common and successful way of enhancing cross-cultural competence in students, Professor Bose is unsure how receptive Indian students will be with this methodology. He visualizes many challenges related to the execution of the project and is worried whether he will be successful in achieving his goal of skill-based knowledge creation. While systems and institutions of higher education in India struggle to address the pressures created by globalization, Professor Bose knew that the one-size-may not fit all. “Flexible pedagogy” and personalizing the methods to suit the requirements of a majority of the students was the way forward. However, he needs to know if the faculty and students will be open to change. Complexity academic level This case is immediately valuable for the students and faculty who are the part of the courses such as “International Business” in which the global leadership challenges, managing virtual communication in cross-cultural settings and developing the trust in virtual teams are main features of the curriculum. The case could also be used effectively in the seminars conducted for the managers working in international organizations and managing the tasks in virtual teams located globally. Supplementary materials Teaching notes are available for educators only. Subject code CSS: 5 International Business.


2020 ◽  
Vol 13 (2) ◽  
pp. 223-234
Author(s):  
Oana Ursu

Considering the present-day international context, with the increasing workforce mobility and the global exchange of knowledge and best practices, most companies expect their workers to be able to communicate effectively across cultures. Thus, since cross-cultural competence in today’s multicultural globalised world is an absolute prerequisite, we argue that students – as candidates in the global job market – need to acquire not only linguistic skills, but also cross-cultural competence. Consequently, drawing on a number of theories put forward by Melanie Moll (2012), Geert Hofstede (1980, 1991), E.T. Hall (1976), or Paul Verluyten (1999), this paper will look into the cultural frameworks that account for people’s behaviour, with a view to identify the students’ perception of the cultural issues likely to occur in cross-cultural encounters. More precisely, we will explore ways in which we can build and expand the students’ intercultural awareness and cross-cultural communicative competence, with a focus on the students enrolled at the Faculty of Economics and Business Administration, within the “Alexandru Ioan Cuza” University of Iași, Romania.


1994 ◽  
Vol 7 ◽  
pp. 2-8 ◽  
Author(s):  
David R Thomas

The need for cross-cultural communication skills arises whenever people from different languages and cultures come into contact. With increased tourism, international business, students studying overseas, and increasing awareness of indigenous minority cultures there is concern to foster better communication among different cultural groups. In the present paper, examples of cultural differences in communication in Australia and New Zealand are presented. Two approaches to the training of cross-cultural communication skills are described: the cultural assimilator developed by Brislin, and McCaffery's “learning how to learn” orientation.


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