Health Service Ombudsman report: decline in quality of nursing care?

2001 ◽  
Vol 10 (13) ◽  
pp. 835-836
Author(s):  
John Tingle

Curationis ◽  
1982 ◽  
Vol 5 (3) ◽  
Author(s):  
M.V. Vermaak

A well-planned, comprehensive program for the development of nursing staff in a hospital or other health service can make a significant contribution to the quality of nursing care and the intrinsic motivation of the nursing staff. Terms connected with staff development are clarified, a framework for planning a staff development program is suggested, and factors to be considered in the planning process are highlighted.



2020 ◽  
Vol 8 (2) ◽  
pp. 112
Author(s):  
Kurnia Rahmawati ◽  
Anisah Ardiana ◽  
Dicky Endrian Kurniawan

Quality of service is a service that suits your needs, affordable, effective, efficient, and no risk to save on expenses. This study aimed to analyze the description of BPJS patient satisfaction with the quality of nursing service at inpatient ward of hospital in Jember. This was a cross sectional study. The subjects of this study were BPJS patients at inpatient ward at hospital in Jember. There were 120 respondents choosed by purposive sampling. Data were collected using the Patient Satisfaction with Nursing Care Quality Questionnaire (PNSCQQ). This study showed that the patient satisfaction is not optimal. Indicators of general perception of patients in each statement showed that 80 patients (63.5%) said the overall quality of health service received was good. The overall quality of nursing service was also said to be good by 80 patients (63.5%). As many as 90 patients (71.5%) agreed that they wanted to recommend one of the hospital in Jember to family and friends who needed help in terms of health service. This research showed that it is important to improve the quality of nursing service to increase patient satisfaction. Nurses need to improve nursing care. This research can be used as a reference and illustration for hospital management, and nurses are expected to implement and improve quality nursing service in order to achieve better health service so patient satisfaction will be increase.



1992 ◽  
Vol 6 (3) ◽  
pp. 139-145 ◽  
Author(s):  
Helena Leino-Kilpi


2005 ◽  
Vol 14 (10) ◽  
pp. 1260-1261 ◽  
Author(s):  
Hsu Nanly ◽  
Brian T.-H. Chen ◽  
Lay-lan Lee ◽  
Min-huey Chung ◽  
Pi-chu Lin


1965 ◽  
Vol 65 (12) ◽  
pp. 50
Author(s):  
Esther Lucile Brown ◽  
Jane E. Knox


2008 ◽  
Vol 28 (3) ◽  
pp. 14-18 ◽  
Author(s):  
Inger S. Andersson ◽  
Margareta Lindgren


1973 ◽  
Vol 22 (1) ◽  
pp. 91
Author(s):  
A. Mooth ◽  
Mabel A. Wandelt ◽  
Maria C. Phaneuf


1990 ◽  
Vol 15 (11) ◽  
pp. 1260-1271 ◽  
Author(s):  
Sally J Redfern ◽  
Ian J Norman




2019 ◽  
Vol 1 (2) ◽  
Author(s):  
Erna Julianti ◽  
Fajar Tri Waluyanti ◽  
Allenidekania Allenidekania

The Parents' satisfaction of premature babies is very important as one of the basic steps in determining the quality of nursing service. This study aims to identify parental satisfaction in the perinatology. Consecutive sampling technique was conducted to select 59 parents of premature babies as research respondents. Instrument in this study uses EMPATHIC N. The data was analyzed with Pearson test. The results showed that the average of premature babies’ care score was 161.93 and the average of parents’ satisfaction score was 280.07. Nursing care should be evaluated to improve the performance of nurses and the quality of care of premature babies and parents’ satisfaction.



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