scholarly journals Personeelontwikkeling: Programbeplanning

Curationis ◽  
1982 ◽  
Vol 5 (3) ◽  
Author(s):  
M.V. Vermaak

A well-planned, comprehensive program for the development of nursing staff in a hospital or other health service can make a significant contribution to the quality of nursing care and the intrinsic motivation of the nursing staff. Terms connected with staff development are clarified, a framework for planning a staff development program is suggested, and factors to be considered in the planning process are highlighted.


2020 ◽  
Vol 8 (2) ◽  
pp. 112
Author(s):  
Kurnia Rahmawati ◽  
Anisah Ardiana ◽  
Dicky Endrian Kurniawan

Quality of service is a service that suits your needs, affordable, effective, efficient, and no risk to save on expenses. This study aimed to analyze the description of BPJS patient satisfaction with the quality of nursing service at inpatient ward of hospital in Jember. This was a cross sectional study. The subjects of this study were BPJS patients at inpatient ward at hospital in Jember. There were 120 respondents choosed by purposive sampling. Data were collected using the Patient Satisfaction with Nursing Care Quality Questionnaire (PNSCQQ). This study showed that the patient satisfaction is not optimal. Indicators of general perception of patients in each statement showed that 80 patients (63.5%) said the overall quality of health service received was good. The overall quality of nursing service was also said to be good by 80 patients (63.5%). As many as 90 patients (71.5%) agreed that they wanted to recommend one of the hospital in Jember to family and friends who needed help in terms of health service. This research showed that it is important to improve the quality of nursing service to increase patient satisfaction. Nurses need to improve nursing care. This research can be used as a reference and illustration for hospital management, and nurses are expected to implement and improve quality nursing service in order to achieve better health service so patient satisfaction will be increase.





2011 ◽  
Vol 19 (4) ◽  
pp. 1047-1055 ◽  
Author(s):  
Márcia Borges de Melo ◽  
Maria Alves Barbosa ◽  
Paula Regina de Souza

Job satisfaction consists of a feeling of wellbeing, resulting from the interaction of several occupational aspects, and may influence the worker's relationship with the organization, clients and family. Hence, it becomes important for the quality of nursing care to reflect on this topic in depth. Therefore, this study aimed to examine the scientific evidence related to job satisfaction in Brazilian nursing. An integrative literature review was carried out in the databases LILACS, MEDLINE, BDENF and Cochrane Library, totaling 17 publications, categorized in: Job Satisfaction, Job Dissatisfaction and Associated Factors. It was concluded that job satisfaction is determined by a complex network of factors and may vary depending on the group studied. Additional research, particularly of evidence level III in different nursing fields, covering all of Brazil, is necessary to support the implementation of occupational improvements.



Curationis ◽  
1995 ◽  
Vol 18 (1) ◽  
Author(s):  
P. P. Du Rand ◽  
M. V. Vermaak

According to the literature, the quality of nursing care in homes for the aged is largely determined by the attitude and knowledge of the nursing staff towards and about old people. A study was conducted in ten units for the frail aged to determine these two factors, as well as the job satisfaction of the staff. Although almost 100% of the nursing staff expressed satisfaction with their jobs, many of them revealed prejudices towards and a lack of knowledge about the nursing care needs of the aged.



2020 ◽  
Vol 13 (1) ◽  
pp. 58-66
Author(s):  
Paraskevi Theofilou ◽  
Sophia Zyga

Introduction: Studies have shown the important role of empathy, spirituality and motivation of nursing staff in the quality of nursing care provided. Aim: The investigation of the impact of empathy, spiritual beliefs and incentives on nursing staff on the quality of nursing care provided. Methods: The majority of participants were university graduates (65 persons, 58%), women (95 persons, 84.8%) and married (67 persons, 59.8%). The mean age was 41.38 (± 8.98) years old. The following tools were used to collect data: For the assessment of the provided nursing care, a questionnaire of 19 questions was addressed to nursing staff assessing specific areas. A structured questionnaire consisting of 37 questions was used to estimate the degree of motivation (motivation). To evaluate empathy, the Toronto Composite Empathy Scale (TCES) questionnaire was used with questions about the cognitive and professional dimension of empathy in both personal and professional level. Results: There was a statistically significant positive correlation between spirituality and quality in nursing care (technical, informative, food, cleanliness, noise, nursing and hotel complex) (p <0.05). In addition, statistically significant positive correlation was observed between emotional personal empathy as well as emotional professional empathy with quality in nursing care (noise) (p <0.05). Statistically significant correlations were also found between motivation and quality in nursing care provided (p <0.05), technical aspects, relationships – time, information, food, cleanliness, noise, nursing and hotel complexes. Conclusions: Research findings indicate the clear association between empathy, spirituality and motivation of nursing staff with the quality of nursing care provided.





2019 ◽  
Vol 13 (3) ◽  
pp. 752
Author(s):  
Larissa Cristina Rodrigues Alencar ◽  
Ana Hélia de Lima Sardinha ◽  
Adriana Gomes Nogueira Ferreira ◽  
Lívia Maia Pascoal ◽  
Isaura Letícia Tavares Palmeira Rolim

RESUMOObjetivo: conhecer a satisfação dos pacientes com câncer acerca dos cuidados de enfermagem. Método: trata-se de um estudo bibliográfico do tipo revisão integrativa com buscas nas bases de dados COCHRANE, MEDLINE, LILACS e Bibliotecas Virtuais–BVS e SCIELO. Selecionaram-se os estudos publicados entre 2007 e 2017, e se apresentam em forma de figuras. Resultados: identificaram-se, inicialmente, 802 artigos, que culminaram na amostra final de 13 estudos analisados na íntegra. Evidenciam-se, na maioria dos estudos, os usuários como satisfeitos com o atendimento recebido pela equipe de Enfermagem. Conclusão: revela-se que avaliar a qualidade dos cuidados de Enfermagem, sob a ótica dos pacientes, permite analisar os problemas de diferentes perspectivas, além de buscar soluções consensuais. Descritores: Satisfação do Paciente; Cuidados de Enfermagem; Câncer; Enfermagem; Enfermagem Oncológica; Qualidade da Assistência à Saúde.ABSTRACT Objective: to assess the satisfaction of cancer patients about nursing care. Method: this is a bibliographic study of type integrative review with searches on the databases MEDLINE, Cochrane, LILACS and Virtual Libraries-BVS and SCIELO. We selected studies published between 2007 and 2017, and present themselves in the form of figures. Results: we identified, initially, 802 articles, which culminated in the final sample of 13 studies analyzed in full. Demonstrate, in most studies, as users satisfied with the care received by the nursing staff. Conclusion: reveals that evaluate the quality of nursing care, under the perspective of patients, allows to analyze the problems from different perspectives, as well as seek consensual solutions. Descriptors: Patient Satisfaction; Nursing Care; Cancer; Nursing; Nursing Oncology; Quality of Health Care.RESUMEN Objetivo: evaluar el grado de satisfacción de los pacientes con cáncer acerca de los cuidados de enfermería. Método: se trata de un estudio bibliográfico del tipo revisión integradora, con búsquedas en las bases de datos MEDLINE, COCHRANE, LILACS y bibliotecas virtuales-BVS y SCIELO. Se seleccionaron los estudios publicados entre 2007 y 2017, y se presentan en forma de cifras. Resultados: se identificaron, inicialmente, 802 artículos, que culminaron en la muestra final de 13 estudios analizados en su totalidad. Demostrar, en la mayoría de los estudios, ya que los usuarios satisfechos con la atención recibida por el personal de enfermería. Conclusión: revela que evalúan la calidad de la atención de enfermería, bajo la perspectiva de los pacientes, permite analizar los problemas desde diferentes perspectivas, así como de buscar soluciones consensuadas. Descriptores: Satisfacción del Paciente; Cuidados de Enfermería; Cáncer; Enfermería; Enfermería Oncológica; Calidad de la Asistencia Clínica.



2015 ◽  
Vol 125 (3) ◽  
pp. 133-136
Author(s):  
Agnieszka Dziewa ◽  
Anna Ksykiewicz-Dorota ◽  
Marek Kos ◽  
Bartłomiej Drop

Abstract Introduction. The quality of medical services can be regarded as an indication of the changes being implemented at a given moment. At the same time, improving the care quality remains essential, regardless of the current situation. This makes upgrading employees’ skills a necessity, for instance by preventing undesired events, like hospital acquired infections which are quite common. Aim. The aim of this study was to measure the quality of nursing care delivered to patients who contracted a hospital-acquired disease, with special attention paid to the adherence by aseptic procedures. Material and methods. The authors of this research study want to assess the quality of nursing care, looking through the lens of adherence by aseptic techniques. Results. The study was conducted in hospitals of three different referral levels. Both the highest (=95.7%) and the lowest (=84.7%) rates in the field of quality of nursing care were reported in provincial hospitals. Conclusion. 1. There is a 10% deficit in terms of adherence to aseptic procedures. 2. Constant supervision and upgrading nursing staff skills is essential.



1992 ◽  
Vol 6 (3) ◽  
pp. 139-145 ◽  
Author(s):  
Helena Leino-Kilpi


2005 ◽  
Vol 14 (10) ◽  
pp. 1260-1261 ◽  
Author(s):  
Hsu Nanly ◽  
Brian T.-H. Chen ◽  
Lay-lan Lee ◽  
Min-huey Chung ◽  
Pi-chu Lin


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