scholarly journals Designing an Experience: Maps and Signs at the Archaeological Site of Ancient Troy

2020 ◽  
Author(s):  
Chelsea M Nestel
Keyword(s):  
Content Analysis ◽  
Graphic Design ◽  
Archaeological Site ◽  
Visitor Experience ◽  
Experience Design ◽  
User Experience Design ◽  
Historical Significance ◽  
Heritage Site ◽  
Visual Clutter

Maps and signage are essential for visitors to understand and appreciate the cultural, historical, and natural importance of a heritage site. Unfortunately, the on-site maps and signage at the archaeological site of ancient Troy near Çanakkale, Turkey, create a poor visitor experience. A UNESCO report found that the site suffered from “poor and confusing wayfinding” and “visual clutter and chaos” (Riorden 2009, 9–10). To understand how the maps and signage failed to help visitors, I completed a content analysis of the maps and signage found at Troy in summer 2014, based on recommendations from the semiotics of cartography and the field of experiential graphic design. The analysis uses a case study of the archaeological site of Ancient Troy to derive insights into user experience design at preserved sites of cultural or historical significance.

Augmented reality application in visitor experiences in nature-based tourism.

2021 ◽  
pp. 118-130
Author(s):  
Azizul Hassan ◽  
Haywantee Ramkissoon
Keyword(s):  
Augmented Reality ◽  
Natural World ◽  
World Heritage Site ◽  
Management Tool ◽  
Visitor Experience ◽  
Heritage Site ◽  
Visitor Experiences ◽  
Negative Impacts ◽  
The Sundarbans

Abstract This chapter analyses the conceptual understanding of visitor experience in a nature-based tourism context with particular reference to augmented reality (AR) applications. Critical explanation is offered to outline the ways in which to apply AR in nature-based tourism settings. The Sundarbans forest in Bangladesh, where there was a devastating oil spill in the Sundarbans Natural World Heritage Site in 2014, is the case study example used in this chapter. The potential importance of AR as a tool to protect the forest's natural fragility is discussed and highlighted. Combining the real and virtual image of the forest is proposed in a management tool to mitigate tourists' negative impacts, protecting the resources for present and future generations and improving visitor experiences.

scholarly journals The Complexity of Simple Goals: Case Study of a User-Centred Thermoregulation System for Smart Living and Optimal Energy Use

2019 ◽  
Vol 11 (13) ◽  
pp. 3632 ◽  
Author(s):  
Margherita Pillan ◽  
Fiammetta Costa ◽  
Marco Aureggi
Keyword(s):  
Smart Home ◽  
Energy Use ◽  
Sustainable Use ◽  
Integrated Approach ◽  
Functional Requirements ◽  
Experience Design ◽  
Complex Activity ◽  
User Experience Design ◽  
At Home

There are currently several systems for home automation and energy management available on the market. These systems are intended to reduce the use of energy, while ensuring optimal and customizable comfort conditions. The advances in technology (Internet of Things, sensors, cloud computing, data processing and thermal modelling) and in the design of interfaces should facilitate the adoption of convenient behaviours by final users, thereby producing more sustainable use of energy at home. Conversely, the effectiveness and efficiency of smart home systems for thermo-regulation is a complex activity, requiring the collaboration of multiple stakeholders and experts. In this paper, the authors report a case study about the design of a system for thermal regulation at home developed in a multidisciplinary research team for research and industrial purposes. The paper reports results including: a discussion on a number of issues involved in the design of smart home solutions for sustainability and on the importance of developing an integrated approach to their design; the needs analysis of users and of their functional requirements based on investigation with residents and profiling; final remarks about the role of User Experience Design methods and tools in the development of smart home solutions, understood as socio-technical systems.

scholarly journals Guided User Research Methods for Experience Design—A New Approach to Focus Groups and Cultural Probes

2020 ◽  
Vol 4 (3) ◽  
pp. 43
Author(s):  
Anne Elisabeth Krueger ◽  
Kathrin Pollmann ◽  
Nora Fronemann ◽  
Beatrice Foucault
Keyword(s):  
Focus Groups ◽  
Research Methods ◽  
User Experience ◽  
Experience Design ◽  
User Research ◽  
Design Problems ◽  
User Experience Design ◽  
Radical Innovations ◽  
New Concepts

Many companies are facing the task for radical innovations—totally new concepts and ideas for products and services, which are successful at the market. One major factor for success is a positive user experience. Thus, design teams need, and are challenged to integrate, an experience-centered perspective in their human-centered design processes. To support this, we propose adjusted versions of the well-established user research methods focus groups and cultural probes, in order to tailor them to the specific needs and focus of experience-based design, especially in the context of solving “wicked design problems”. The results are experience focus groups and experience probes, which augment the traditional methods with new structuring, materials, and tasks based on the three principles experience focus, creative visualization, and systematic guidance. We introduce and describe a two step-approach for applying these methods, as well as a case study that was conducted in cooperation with a company that illustrates how the methods can be applied to enable an experience-centered perspective on the topic of “families and digital life”. The case study demonstrates how the methods address the three principles they are based on. Post-study interviews with representatives of the company revealed valuable insights about their usefulness for practical user experience design.

A User Experience Design Process in Mobile Applications Prototypes: A Case Study

2021 ◽  
pp. 262-273
Author(s):  
Afonso Carvalhido ◽  
Rita Novo ◽  
Pedro Miguel Faria ◽  
Ana Curralo
Keyword(s):  
Design Process ◽  
User Experience ◽  
Mobile Applications ◽  
Experience Design ◽  
User Experience Design
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