Human Excellence Maturity Model: leveraging Human Resource Management to achieve operational excellence

In this research, the degree of support of Human Resource Management System (HRMS) Suite of Oracle Applications ERP System for People Capability Maturity Model (P-CMM) is examined. The analysis is carried out through key practices of each key process area in P-CMM Levels. Each key process area (KPA) in second and third levels is mapped to the functionality provided by the HRMS. While the degree of support for Level 3 is not significantly different from the one provided for Level 2, the degree of support for each key process area in two levels shows considerable variation. The results of the analysis for the key process areas in second and third levels show that, despite some lack of functionalities in some of the key process areas, the HRMS provides utilities and functionalities that will facilitate and support the performance of most of the key process areas in second and third levels. However, the support for fundamental team processes is relatively limited and there is an opportunity for these systems to extend their functionalities towards these processes.

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Operational Excellence in Pharmaceuticals – The Role of Human Resource Management Practices in Pharmaceutical Industry, Hyderabad, India

International Journal of Innovative Technology and Exploring Engineering - Special Issue ◽

10.35940/ijitee.l3296.1081219 ◽

2019 ◽

Vol 8 (12) ◽

pp. 383-387

Keyword(s):

Resource Management ◽

Pharmaceutical Industry ◽

Human Resource Management ◽

Pharmaceutical Company ◽

Human Resource ◽

Management Practices ◽

The People ◽

Human Resource Management Practices ◽

Operational Excellence

This research was carried out to understand the Role of Human Resource Management Practices in achieving Operational Excellence in Pharmaceutical Industry based at Hyderabad, India. This research aims to explain how an effective Human Resource Management system in an Organization can make a considerable change in accomplishing Operational Excellence. A research questionnaire on role of effective Human Resource Management practices in accomplishing Operational Excellence in Pharmaceutical companies 1, 2, 3 & 4 based at Hyderabad, India was developed to test the hypotheses on direct interview basis. In Pharmaceutical company 1, total 150 people were interviewed on the above topic. Out of 150, 63.33% (95 people) of the people Strongly agreed, 16.67% (25 people) of the people Agreed that effective Human Resource Management practices will help in accomplishing Operational Excellence in the Organization. The research was conducted at Pharmaceutical company 2, total 125 people were interviewed on the above topic. Out of 125, 71.2% (89 people) of the people Strongly agreed, 8.8% (11 people) of the people Agreed that effective Human Resource Management practices will help in accomplishing Operational Excellence in the Organization. The research was conducted at Pharmaceutical company 3, total 165 people were interviewed on the above topic. Out of 165, 66.06% (109 people) of the people Strongly agreed, 18.18% (30 people) of the people Agreed that effective Human Resource Management practices will help in accomplishing Operational Excellence in the Organization. Finally, the research was also conducted at Pharmaceutical company 4, total 143 people were interviewed on the above topic. Out of 143, 70.63% (101 people) of the people Strongly agreed, 14.69% (21 people) of the people Agreed that effective Human Resource Management practices will help in accomplishing Operational Excellence in the Organization.

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