A decision support system for long-term capacity management of call centres
2021 ◽
Vol 4
(4)
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pp. 362
Keyword(s):
1993 ◽
Vol 23
(6)
◽
pp. 1078-1095
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Keyword(s):
1993 ◽
pp. 133-147
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2013 ◽
Vol 68
(11)
◽
pp. 2664-2666
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2010 ◽
Vol 90
(1)
◽
pp. 37-53
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Keyword(s):