Supplier partnerships, information quality, supply chain flexibility, supply chain integration and organisational performance: the Indian story

2011 ◽  
Vol 6 (2) ◽  
pp. 181 ◽  
Author(s):  
N. Vivek ◽  
Sandipan Sen ◽  
Katrina Savitskie ◽  
Sampath Kumar Ranganathan ◽  
Sudharani Ravindran
Keyword(s):  
Supply Chain ◽  
Information Quality ◽  
Supply Chain Integration ◽  
Organisational Performance ◽  
Chain Flexibility ◽  
Supply Chain Flexibility ◽  
Supplier Partnerships

How Does Complexity Affect the Relationship Between Supply Chain Integration and Firm Performance?

2019 ◽  
Vol 10 (2) ◽  
pp. 22-37
Author(s):  
Errassafi Mohamed ◽  
Abbar Hassan
Keyword(s):  
Supply Chain ◽  
Firm Performance ◽  
Supply Chain Integration ◽  
Three Dimensions ◽  
Context Information ◽  
Chain Flexibility ◽  
Supply Chain Flexibility ◽  
Current Context ◽  
The Relationship ◽  
Improve Supply Chain

Supply chain integration has become a major challenge for companies in the current context. Information sharing, and collaboration improve supply chain flexibility, tractability, and efficiency. Several studies have demonstrated, the positive and the significant relationship between supply chain integration and firm performance. Other studies have focused on the factors that affect this relationship. Supply chain complexity is a contingency factor that affects this relationship. Based on the literature review and through a confrontational approach, the authors propose a conceptual model to show how the complexity of supply chain affects the benefit of integration. Propositions are posited with suggestions for further research. Authors suggest that there are three dimensions of supply chain complexity which moderate the effect of supply chain integration on the firm performance: upstream, internal and downstream complexity; that there is a taxonomy of firm's group based on their level of each dimension of complexity and the effect of integration differs from one group to another.

scholarly journals Influence of Information Quality on Retailer Satisfaction through Supply Chain Flexibility and Supplier Relationship Management in the Retail Industry

2020 ◽  
Vol 22 (2) ◽  
pp. 93-102
Author(s):  
Ardiono Putra ◽  
Zeplin Jiwa Husada Tarigan ◽  
Hotlan Siagian
Keyword(s):  
Supply Chain ◽  
Information Quality ◽  
Relationship Management ◽  
Supplier Relationship Management ◽  
Chain Flexibility ◽  
Building Relationships ◽  
Supply Chain Flexibility ◽  
South Sulawesi ◽  
Version 2.0 ◽  
Supplier Relationship

Businesses always compete to improve customer satisfaction. A firm engaged in as a distributor as well, always try to provide satisfaction to their customer, in this case, retailer and wholesales. The distributor can improve retailer satisfaction by providing such information that suits retailer requirements in the pursuit that the supply chain flow can move quickly, particularly on the flow of products from the manufacturing ordered by the distributors. This study aims to obtain a relationship between distributors and retailer companies. This study surveyed 100 retailers, and wholesale companies engaged in Fast Moving Consumer Goods (FMCG) and the supplier domiciled in the city of Makassar, South Sulawesi, with revenues of more than IDR 300,000,000. - / year. SmartPLS software version 2.0 was used to test the hypothesis. The results of the study found that information quality can provide a positive increase in improving supplier relationship management. Adequate information quality cannot significantly increase supply chain flexibility and retailer satisfaction. Supplier relationship management built by distributors can have an impact of 0.611 on supply chain flexibility in retail and retail satisfaction companies of 0.367. The stronger distributor and retailer relationship can increase distributor flexibility and retail satisfaction. Supply chain flexibility built by distributor companies can have a significant impact on retailer satisfaction of 0.463. This research provides an improvement in the development of supply chain management theory, in particular, building relationships with customers.

scholarly journals Supply Chain Integration and Flexibility and Its Impact on Business Performance

2017 ◽  
Vol 12 (4) ◽  
pp. 130 ◽  
Author(s):  
Abdul Samed Muntaka ◽  
Ashraf Haruna ◽  
Henry Kofi Mensah
Keyword(s):  
Supply Chain ◽  
Firm Performance ◽  
Structural Equation ◽  
Business Performance ◽  
Functional Integration ◽  
Supply Chain Integration ◽  
Equation Modeling ◽  
Cross Sectional ◽  
Chain Flexibility ◽  
Supply Chain Flexibility

This study explores the significance of integration and flexibility as critical determinants of business performance by examining the connection amongst supply chain integration and flexibility on the one hand and business performance on the other.  Using mainly a cross-sectional approach, structured questionnaire was used to collect responses from two hundred and fifty-five employees drawn registered companies in the Kumasi Metropolis and analyzed with the help of Pearson’s correlation and structural equation modeling (SEM). Three elements of supply chain integration (company integration with suppliers, cross functional integration within a company and company integration with customers) and three elements of supply chain flexibility (adaptability, alignment and agility) were subjected to analysis. The results indicate that supply chain integration and supply chain flexibility exhibit significant correlation with firm performance. Supply chain integration and supply chain flexibility have high correlation with ‘financial performance’ followed by ‘logistic performance’ and then ‘operational performance’. Also, the results demonstrate that four supply chain integration surrogates; ‘production data integration’, ‘going after customers for feedback’, ‘periodic connection with customers’ and ‘real time search of inventory’ and two supply chain flexibility proxies specifically ‘technology’ and ‘supply network strategies’ are crucial as they exhibit the most noteworthy influence on firm performance. Results of this study offer remarkable demonstrations of the effects of integration and flexibility in enhancing performance of businesses and greater attention must be paid to those proxies of supply chain integration and flexibility that exhibited the most significant impact on firm’s performance.

scholarly journals Supply Chain Integration Enables Resilience, Flexibility, and Innovation to Improve Business Performance in COVID-19 Era

2021 ◽  
Vol 13 (9) ◽  
pp. 4669
Author(s):  
Hotlan Siagian ◽  
Zeplin Jiwa Husada Tarigan ◽  
Ferry Jie
Keyword(s):  
Supply Chain ◽  
Business Performance ◽  
Manufacturing Industry ◽  
Innovation System ◽  
Partial Least Square ◽  
Supply Chain Integration ◽  
Chain Flexibility ◽  
Supply Chain Resilience ◽  
Supply Chain Flexibility ◽  
The Impact

The COVID-19 pandemic has brought about a sudden change from normal conditions to disruption conditions, and industrial sectors have experienced eroded growth. In particular, the manufacturing industry experienced a slowdown due to the sudden disruption in supply and demand. This situation stimulates the manufacturing industry to recover from this current challenging disruption. This study investigates the impact of supply chain integration on business performance through supply chain resilience, supply chain flexibility, and innovation system in Indonesia’s manufacturing companies. Data collection has obtained as many as 470 questionnaires considered valid for further analysis. Data analysis used the partial least square (PLS) technique using smartPLS software version 3.0. The results show that supply chain integration affects innovation system, supply chain flexibility, and supply chain resilience because of its ability to share complete product information and share production planning. Innovation systems and supply chain flexibility enhance supply chain resilience through the ability to deal with sudden changes in customer demand and production problems. Supply chain integration improves business performance through innovation, supply chain flexibility, and supply chain resilience in the COVID-19 era. This research could be the best practice for managers in restoring manufacturing performance quickly. This study also contributes to the current research in supply chain management.

The mediating effect of supply chain flexibility on the relationship between supply chain integration and supply chain performance

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anurodhsingh Khanuja ◽  
Rajesh Kumar Jain
Keyword(s):  
Supply Chain ◽  
Survey Methodology ◽  
Mediating Effect ◽  
Supply Chain Integration ◽  
Supply Chain Performance ◽  
Business Practices ◽  
Chain Flexibility ◽  
Content Type ◽  
Supplier Integration ◽  
The Relationship

PurposeSupply chain integration (SCI) and flexibility (SCF) are recognised as crucial business practices and capability in the global competitive market. However, limited research has paid attention to study the relationship between SCI, SCF and their impact on supply chain performance (SCP). Therefore, the purpose of this paper is to establish a relationship between integration, flexibility and performance.Design/methodology/approachThe structural equation modelling technique was used to analyse the 187 data collected from Indian organisations through the survey methodology.FindingsFindings indicate that external integration contributes significantly to realise SCF and SCP. Sourcing and logistics flexibility also help to improve the SCP. The mediation analysis showed that the association of customer and supplier integration with SCP is partially and fully mediated by logistics flexibility, respectively. This study suggests that integration influences the SCP when the firm has a strong association with downstream partners and enough capability for logistics flexibility.Research limitations/implicationsThe study has collected cross-sectional data to analyse the relationship between SCI, SCF and SCP. However, as integration requires an effort of the years, longitudinal data and industry-specific studies may provide comprehensive views to validate the results of this study.Originality/valueBuilding on relational view theory and dynamic capability theory, the study has proposed the SCP assessment framework based on the relationship between SCI and SCF.

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