The role of social capital in virtual teams and organisations: corporate value creation

Author(s):  
Ludmila Striukova ◽  
Thierry Rayna
Author(s):  
Enrico Franchi ◽  
Agostino Poggi ◽  
Michele Tomaiuolo

Social networking systems blur the distinction between the private and working spheres, and users are known to use such systems both at home and at the work place, both professionally and with recreational goals. In fact, several traditional information systems have been modified in order to include social aspects. However, in the vast majority of cases, social networking platforms are used without corporate blessing, maintaining their status as feral systems. This chapter provides some background notions about theories of participation in social networks. In particular, it reviews the notion of social capital, which may be important both for the individuals that are able to accumulate large amounts and for organizations. Subsequently, it shows the role of social capital in the participation in online social networking activities, in the various cases of virtual organizations, virtual teams, and online networks of practice. Finally, it describes the present situation and some possible prospects where social elements are being increasingly introduced into more traditional business systems, such as CRMs and ERPs, with great promises and mixed initial results.


2015 ◽  
pp. 1947-1962
Author(s):  
Enrico Franchi ◽  
Agostino Poggi ◽  
Michele Tomaiuolo

Social networking systems blur the distinction between the private and working spheres, and users are known to use such systems both at home and at the work place, both professionally and with recreational goals. In fact, several traditional information systems have been modified in order to include social aspects. However, in the vast majority of cases, social networking platforms are used without corporate blessing, maintaining their status as feral systems. This chapter provides some background notions about theories of participation in social networks. In particular, it reviews the notion of social capital, which may be important both for the individuals that are able to accumulate large amounts and for organizations. Subsequently, it shows the role of social capital in the participation in online social networking activities, in the various cases of virtual organizations, virtual teams, and online networks of practice. Finally, it describes the present situation and some possible prospects where social elements are being increasingly introduced into more traditional business systems, such as CRMs and ERPs, with great promises and mixed initial results.


Author(s):  
Enrico Franchi ◽  
Agostino Poggi ◽  
Michele Tomaiuolo

Participation in social networks has long been studied as a social phenomenon according to different theories. In particular, the notion of social capital highlights a person's benefit due to his relations with other persons, including family, colleagues, friends and generic contacts. It may be important both for the individuals that are able to accumulate large amounts, and for organizations. Nowadays, social networking systems bring many acquaintances online, both in the private and working spheres. Some systems are used both at home, for leisure goals, and on the work place, professionally. In the vast majority of cases, social networking platforms are still used without corporate blessing. However, several traditional information systems, such as CRMs and ERPs, have also been modified in order to include social aspects. This article shows the role of social capital in the participation in online social networking activities, in the various cases of Virtual Organizations, Virtual Teams, and online Networks of Practice. It describes the present situation, which is characterized by great promises and mixed initial results, and some possible prospects.


1998 ◽  
Vol 41 (4) ◽  
pp. 464-476 ◽  
Author(s):  
Wenpin Tsai ◽  
Sumantra Ghoshal

2020 ◽  
pp. 36-40
Author(s):  
Svitlana FAIZOVA ◽  
Olha FAIZOVA ◽  
Viktoriia HUTSALOVA

The article is devoted to defining the essence and role of corporate (value) image as a factor of the value-oriented competiti-veness at the enterprise. The relevance of topic is due to growing role of intangible assets, image of the company, in the growth of its market value. Need for further research is connected with the problem of valuation of image. It is also connected with fact that in the highly concentrated basic industries of economy in Ukraine the overwhelming number of enterprises are cost oriented. Purpose of the work is to improve methodology of assessing the image of a value-oriented enterprise based on the concept of Balanced Scorecard - BSC. The system-structural analysis and the method of logical generalization were used to clarify essence and place of image in the structure of intangible assets of the enterprise, factor and economic-mathematical analysis – to form the BSC management panel and to calculate the integral index of corporate image; critical analysis - to compare alternative approaches to form a Balanced Scorecard and role of company image in the implementation of its cost growth strategy. Assessment of the corporate (value) image of a metallurgical value-oriented enterprise is implemented by the normative method of integral evaluation of the investment attractiveness of enterprises and organizations. The Balanced Scorecard - BSC concept, which is emerged as a system of estimation of the cost and efficiency of the enterprise using measuring instruments of material and intangible factors of its value creation, was used as a tool for assessing the corporate (value) image of a metallurgical value-oriented enterprise. The validity of valuing image of a value-oriented enterprise based on the BSC concept is that a positive image of an industrial enterprise produces its future value in the stock market, which allows it to gain an edge over its competitors. The authors have improved the method of estimating the image of a value-oriented enterprise, which, unlike the known ones, involves the calculation of integral index of the corporate image of enterprise on the basis of the Balanced Scorecard. The comprehensive assessment of the indicator takes into account both positive characteristics and reasoning for the choice: significant orientation on expectations of the investment community; the possibility of taking into account contribution of intellectual capital of the enterprise in the creation of its future value; simplicity of calculation and availability of indicator logic perception at all levels of management; the ability to navigate key factors of value creation and value image of the enterprise to lower levels of management. The practical value of the proposed methodology for the assessment of corporate image is to determine the strategy of its adjustment and increase the strategic competitiveness of the enterprise.


1998 ◽  
Vol 41 (4) ◽  
pp. 464-476 ◽  
Author(s):  
W. Tsai ◽  
S. Ghoshal

2012 ◽  
Vol 10 (2) ◽  
pp. 17-38 ◽  
Author(s):  
Ying Chieh Liu ◽  
FengChia Li

Although research on virtual teams is becoming more popular, there is a gap in the understanding of how social capital affects knowledge sharing and creating, and their impacts on virtual team performance. To fill in this gap, this study establishes a framework by incorporating social capital with the SECI model and further examines it with an experiment on 65 student virtual teams. The results show that three factors of social capital, namely network ties, shared vision and trust are positively related to the four SECI modes, namely socialization, internalization, combination and externalization, and the latter three factors are found to be positively related to virtual team performance. The contributions of this study are twofold. The framework examines the relationships between social capital and the SECI model, which brought a broader prospective of studying knowledge management in a virtual team context. Moreover, leaders and managers of virtual teams should be made aware of enhancing the effects of social capital to improve the processes of knowledge sharing and creating, and encouraging internalizationn, combination and externalization to substitute the role of socialization.


Author(s):  
Enrico Franchi ◽  
Agostino Poggi ◽  
Michele Tomaiuolo

Participation in social networks has long been studied as a social phenomenon according to different theories. In particular, the notion of social capital highlights a person's benefit due to his relations with other persons, including family, colleagues, friends and generic contacts. It may be important both for the individuals that are able to accumulate large amounts, and for organizations. Nowadays, social networking systems bring many acquaintances online, both in the private and working spheres. Some systems are used both at home, for leisure goals, and on the work place, professionally. In the vast majority of cases, social networking platforms are still used without corporate blessing. However, several traditional information systems, such as CRMs and ERPs, have also been modified in order to include social aspects. This article shows the role of social capital in the participation in online social networking activities, in the various cases of Virtual Organizations, Virtual Teams, and online Networks of Practice. It describes the present situation, which is characterized by great promises and mixed initial results, and some possible prospects.


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