Social Media for Online Collaboration in Firms and Organizations

Author(s):  
Enrico Franchi ◽  
Agostino Poggi ◽  
Michele Tomaiuolo

Participation in social networks has long been studied as a social phenomenon according to different theories. In particular, the notion of social capital highlights a person's benefit due to his relations with other persons, including family, colleagues, friends and generic contacts. It may be important both for the individuals that are able to accumulate large amounts, and for organizations. Nowadays, social networking systems bring many acquaintances online, both in the private and working spheres. Some systems are used both at home, for leisure goals, and on the work place, professionally. In the vast majority of cases, social networking platforms are still used without corporate blessing. However, several traditional information systems, such as CRMs and ERPs, have also been modified in order to include social aspects. This article shows the role of social capital in the participation in online social networking activities, in the various cases of Virtual Organizations, Virtual Teams, and online Networks of Practice. It describes the present situation, which is characterized by great promises and mixed initial results, and some possible prospects.

Author(s):  
Enrico Franchi ◽  
Agostino Poggi ◽  
Michele Tomaiuolo

Participation in social networks has long been studied as a social phenomenon according to different theories. In particular, the notion of social capital highlights a person's benefit due to his relations with other persons, including family, colleagues, friends and generic contacts. It may be important both for the individuals that are able to accumulate large amounts, and for organizations. Nowadays, social networking systems bring many acquaintances online, both in the private and working spheres. Some systems are used both at home, for leisure goals, and on the work place, professionally. In the vast majority of cases, social networking platforms are still used without corporate blessing. However, several traditional information systems, such as CRMs and ERPs, have also been modified in order to include social aspects. This article shows the role of social capital in the participation in online social networking activities, in the various cases of Virtual Organizations, Virtual Teams, and online Networks of Practice. It describes the present situation, which is characterized by great promises and mixed initial results, and some possible prospects.


Author(s):  
Enrico Franchi ◽  
Agostino Poggi ◽  
Michele Tomaiuolo

Social networking systems blur the distinction between the private and working spheres, and users are known to use such systems both at home and at the work place, both professionally and with recreational goals. In fact, several traditional information systems have been modified in order to include social aspects. However, in the vast majority of cases, social networking platforms are used without corporate blessing, maintaining their status as feral systems. This chapter provides some background notions about theories of participation in social networks. In particular, it reviews the notion of social capital, which may be important both for the individuals that are able to accumulate large amounts and for organizations. Subsequently, it shows the role of social capital in the participation in online social networking activities, in the various cases of virtual organizations, virtual teams, and online networks of practice. Finally, it describes the present situation and some possible prospects where social elements are being increasingly introduced into more traditional business systems, such as CRMs and ERPs, with great promises and mixed initial results.


2015 ◽  
pp. 1947-1962
Author(s):  
Enrico Franchi ◽  
Agostino Poggi ◽  
Michele Tomaiuolo

Social networking systems blur the distinction between the private and working spheres, and users are known to use such systems both at home and at the work place, both professionally and with recreational goals. In fact, several traditional information systems have been modified in order to include social aspects. However, in the vast majority of cases, social networking platforms are used without corporate blessing, maintaining their status as feral systems. This chapter provides some background notions about theories of participation in social networks. In particular, it reviews the notion of social capital, which may be important both for the individuals that are able to accumulate large amounts and for organizations. Subsequently, it shows the role of social capital in the participation in online social networking activities, in the various cases of virtual organizations, virtual teams, and online networks of practice. Finally, it describes the present situation and some possible prospects where social elements are being increasingly introduced into more traditional business systems, such as CRMs and ERPs, with great promises and mixed initial results.


2019 ◽  
Vol 22 ◽  
Author(s):  
Juliana Rosmidah Jaafar ◽  
Sheau Tsuey Chong ◽  
‪Khadijah Alavi ◽  
Asmawati Desa

Social networking among blood donors is important in sustaining the intention to consistently donate blood on a voluntary basis. The interaction between blood donors who share the same interest might indirectly increase the possibility of blood donation in the future. Therefore, this study aims to investigate the role of social capital among blood donors as a moderator to understand the blood donors’ motivation and intention to donate. This study hypothesizes that Social Capital among Blood Donors (SCBD) increases motivational aspects (attitude, self-efficacy, subjective norms, anticipated regret, self-identity as blood donor, social awareness, and humanitarian) in blood donation. A number of 431 respondents, registered as blood donors at the National Blood Centre, Kuala Lumpur were recruited via random sampling. Data was collected using self-administered questionnaires. Results from correlation showed that all motivational aspects, except for subjective norm, were significantly correlated with the intention to donate blood. Meanwhile, results from the regression test reflected that forming social capital among blood donors could strengthen the blood donors’ attitude and the sense of social awareness, which in turn strengthen their intention to donate blood. This finding implies that blood donation campaigns need to highlight the aspect of social capital in the networking of blood donors, such as encouraging them to bring other people to donate blood. This could help to promote the significance of social capital among blood donors. Future researches need to pay attention to the role of social capital as a mechanism that influences the motivational aspects, which help to sustain the intention in volunteering activities. Abstrak Jaringan sosial penderma darah adalah penting bagi membantu mengekalkan konsistensi niat untuk menderma darah secara sukarela. Interaksi antara penderma darah yang berkongsi minat yang sama secara tidak langsung meningkatkan kemungkinan terhadap penglibatan menderma darah di masa depan. Oleh itu, kajian ini bertujuan untuk mengkaji peranan modal sosial dalam kalangan penderma darah sebagai moderator bagi memahami motivasi dan niat menderma darah. Kajian ini menjangkakan bahawa Modal Sosial Penderma Darah (MSPD) berupaya meningkatkan motivasi (sikap, efikasi diri, norma subjektif, jangkaan penyesalan, identiti sebagai penderma darah, keprihatinan sosial dan ihsan) untuk menderma darah. Seramai 431 penderma darah yang berdaftar di Pusat Darah Negara, Kuala Lumpur telah dikenalpasti sebagai responden berdasarkan persampelan rawak. Data dikumpul menggunakan soal selidik. Hasil analisis korelasi mendapati bahawa semua aspek motivasi mempunyai hubungan signifikan terhadap niat menderma darah, kecuali norma subjektif. Hasil analisis regresi pula mendapati bahawa modal sosial mengukuhkan sikap penderma darah dan keprihatinan sosial terhadap niat menderma darah. Dapatan kajian ini mencadangkan bahawa kempen pendermaan darah perlu mengukuhkan aspek modal sosial penderma darah, misalnya melalui galakan menderma darah terhadap individu lain dalam jaringan sosial penderma darah. Melalui usaha ini, ia akan dapat membantu mempromosikan kepentingan modal sosial dalam kalangan penderma darah. Kajian akan datang perlu memberi perhatian terhadap peranan modal sosial sebagai mekanisme yang mempengaruhi aspek motivasi yang membantu mengekalkan niat penglibatan dalam aktiviti sukarela. Kata kunci: Niat, menderma darah, modal sosial, sikap, jaringan sosial.


Author(s):  
Michelle Sofo ◽  
Francesco Sofo

This chapter explores the link between social capital, the bullying that can occur via social networking sites, and community education. It becomes evident that social networking sites are influential sources of informal learning despite the published literature being somewhat divided on the sociological, psychological, and emotional benefits of social networking. Through the presentation of Australian statistics and case studies, the chapter demonstrates how social capital can be eroded through the misuse of social networking sites particularly in the form of cyber bullying. The Australian government has responded to the social impacts of cyber bullying by funding an extensive community education program. Through examining this program, it is possible to see how important it is to have effective and accessible community education regarding safe and responsible social networking.


Author(s):  
Ariane J. Utomo

Across developing countries, the role of social networks and social capital in facilitating women's access to income is well documented. However, less is known about how networks facilitated by social networking sites (SNS) may transform women's economic opportunities in these regions. In this chapter, I draw upon a relatively recent phenomenon of the use of SNS as a medium of trade in urban Indonesia. In 2010, I conducted preliminary interviews to examine the dynamics of Facebook-facilitated trade among urban middle-class married women residing in Jakarta, the capital of Indonesia. The interviews highlighted beneficial links between social media, social capital, and productivity – by means of increased personal income. However, this effective link between SNS and income-generating social capital is likely to be a rather distinctive example, as it depends largely on the class, gender, and cultural specificities that shape the nature of online and offline social interactions among my target group.


2019 ◽  
Vol 27 (3) ◽  
pp. 415-435
Author(s):  
Hannah Bayfield ◽  
Laura Colebrooke ◽  
Hannah Pitt ◽  
Rhiannon Pugh ◽  
Natalia Stutter

In her book, ‘Bad Feminist’, Roxane Gay claims this label shamelessly, embracing the contradictory aspects of enacting feminist practice while fundamentally being ‘flawed human[s]’. This article tells a story inspired by and enacting Roxane Gay’s approach in academia, written by five cis-gendered women geographers. It is the story of a proactive, everyday feminist initiative to survive as women in an academic precariat fuelled by globalised, neoliberalised higher education. We reflect on what it means to be (bad) feminists in that context, and how we respond as academics. We share experiences of an online space used to support one another through post-doctoral life, a simple message thread, which has established an important role in our development as academics and feminists. This article, written through online collaboration, mirrors and enacts processes fundamental to our online network, demonstrating the significance and potential of safe digital spaces for peer support. Excerpts from the chat reflect critically on struggles and solutions we have co-developed. Through this, we celebrate and validate a strategy we know that we and others like us find invaluable for our wellbeing and survival. Finally, we reflect on the inherent limitations of exclusive online networks as tools for feminist resistance.


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