Performance measurement system in supply chain management: application in the service sector

Author(s):  
Tálita Floriano Dos Santos ◽  
Maria Silene Alexandre Leite
2013 ◽  
Vol 845 ◽  
pp. 516-520
Author(s):  
Mohammadehsan E. Torabizadeh ◽  
M.Y. Noordin ◽  
M.S. Awaluddin

In recent years the topic of sustainable supply chain has received dramatic attention and become an important research area. These days there are some new challenges which companies should consider them such as climate changes, the negative effect of downturn, face the growing attention of people to ecology. In order to evaluate the sustainability performance measurement system becomes an important tool to assess the sustainability on environmental, social and economy aspect of supply chain management. For making the business case for sustainability issues in supply chain, it is critical to call for effective performance measurement system and metrics development.


Author(s):  
R.K. Singh ◽  
Sanjay Rastogi ◽  
Mallika Aggarwal

Purpose In the present context of a globalised economy, market requirements are changing regularly in term of product cost, delivery time, safety and environmental issues. Apart from conventional measures, environmental factors have become an integral part of performance measurement system. This study aims to analyse major barriers and factors in green supply chain (GSC) management implementation. Design/methodology/approach The present study has tried to identify barriers and factors for green supply chain management (GSCM) based on literature review. Factors for GSCM have been modelled by interpretive structural modelling (ISM) approach. Findings Based on literature review, 12 factors have been identified. It has been observed that top management commitment, integration among supply chain members, vendors’ development, environmental friendly packaging and transportation, reverse logistic management and development of a green performance measurement system are major drivers for successful implementation of GSCM. Research Limitations/implications Organisations need to follow a proactive approach for taking GSC initiatives. For generalisation of findings, empirical study and some case studies need to be carried out. Originality/value Findings of this study will help organisations in strategy formulation for GSCM and successful implementation for sustainable competitiveness.


Author(s):  
Gamze Tatlici ◽  
Begum Sertyesilisik

The construction industry is one of the industries that have a great impact on the economy. A construction supply chain (CSC) is an important process affecting the circular economy (CE) and sustainability in practice. In order to analyze the efficiency of CE and CSC, a performance measurement system (PMS) is needed. At such a point, adopting a PMS to a supply chain at relatively early stages of a project could lead to sustainable supply chain management (SCM). Collaboration between all parties such as designers and contractors will be advantageous to gain competitiveness in the sector. This chapter aims to determine the need of PMS adaptation to construction supply chain process for sustainable and lean construction supply chain management based on the literature review. This chapter is expected to be beneficial for academics, researchers in the relevant field as well as policy makers and professionals.


2017 ◽  
pp. 658-676
Author(s):  
Kijpokin Kasemsap

This chapter summarizes the role of sustainable performance measurement system (PMS) in global supply chain, thus illustrating the theoretical and practical concepts of sustainable PMS and strategic supply chain management (SCM); and the significance of sustainable PMS in global supply chain. Therefore, it is essential for organizations to evaluate their sustainable PMS applications, establish a strategic plan to consistently explore their improvements, and rapidly respond to the sustainable PMS needs of customers in global supply chain. For practitioners and researchers, this chapter provides managerial guidelines for sustainable PMS applications utilized in global supply chain. Applying the sustainable PMS will significantly enhance organizational performance and reach strategic goals in global supply chain.


Author(s):  
Gamze Tatlici ◽  
Begum Sertyesilisik

The construction industry is one of the industries that have a great impact on the economy. A construction supply chain (CSC) is an important process affecting the circular economy (CE) and sustainability in practice. In order to analyze the efficiency of CE and CSC, a performance measurement system (PMS) is needed. At such a point, adopting a PMS to a supply chain at relatively early stages of a project could lead to sustainable supply chain management (SCM). Collaboration between all parties such as designers and contractors will be advantageous to gain competitiveness in the sector. This chapter aims to determine the need of PMS adaptation to construction supply chain process for sustainable and lean construction supply chain management based on the literature review. This chapter is expected to be beneficial for academics, researchers in the relevant field as well as policy makers and professionals.


2012 ◽  
Vol 5 (10) ◽  
pp. 71
Author(s):  
Juan M Cogollo Flórez ◽  
Martín D Arango Serna ◽  
Jorge I Gómez Bejarano ◽  
Sandra M Puello Ruiz

The design of a performance measurement system for the Colombian shipyard supply chain is shown in this paper, using a model that integrates the principles of the Balanced Scorecard with the fuzzy sets theory to treat uncertainty associated with selected logistics indicators, enabling better supply chain management.


Author(s):  
Kijpokin Kasemsap

This chapter summarizes the role of sustainable performance measurement system (PMS) in global supply chain, thus illustrating the theoretical and practical concepts of sustainable PMS and strategic supply chain management (SCM); and the significance of sustainable PMS in global supply chain. Therefore, it is essential for organizations to evaluate their sustainable PMS applications, establish a strategic plan to consistently explore their improvements, and rapidly respond to the sustainable PMS needs of customers in global supply chain. For practitioners and researchers, this chapter provides managerial guidelines for sustainable PMS applications utilized in global supply chain. Applying the sustainable PMS will significantly enhance organizational performance and reach strategic goals in global supply chain.


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