Evaluation der Mensch-Computer-Interaktion in Krisenszenarien / Evaluating human-computer-interaction in crisis scenarios

i-com ◽  
2014 ◽  
Vol 13 (1) ◽  
pp. 53-62 ◽  
Author(s):  
Simon Nestler
Keyword(s):  
Human Computer Interaction ◽  
Usability Testing ◽  
Eine Hohe ◽  
Usability Test ◽  
Usability Tests ◽  
Crisis Scenarios ◽  
Eine Rein ◽  
Computer Interaction

Zusammenfassung Die Prozesse des Krisenmanagements zeichnen sich durch eine hohe Unsicherheit, Instabilität und Zeitkritikalität aus. Eine Unterstützung der Krisenakteure durch interaktive Systeme stellt in Krisenszenarien eine ganz besondere Herausforderung dar. Bereits kleine Schwachpunkte in der Mensch-Computer-Interaktion (MCI) können zu einer vollständigen Unnutzbarkeit der Krisenmanagementsysteme führen. Die regelmäßige Durchführung von Usability-Tests mit den Krisenakteuren ist essentiell. Die Betrachtung der MCI ist eine wichtige Grundlage für die erfolgreiche Einführung von interaktiven Systemen für das Krisenmanagement. Das Testen von interaktiven Systemen für Krisenszenarien ist jedoch besonders komplex: Der Usability-Test muss auf geeignete Weise in das Krisenszenario integriert werden. Usability-Tests in realistischen Krisenszenarien führen zu einem überproportional hohen Ressourcenbedarf. Testmethoden müssen auf geeignete Weise mit dem Krisenprozess verknüpft werden. Diese Publikation gibt einen Überblick über die verschiedenen Ansätze für das Usability-Testing von interaktiven Krisenmanagementsystemen. Diese Ansätze ermöglichen eine iterative Verbesserung der interaktiven Systeme. Dazu gehen diese Ansätze über eine rein methodische Betrachtung des Usability-Testing hinaus. Der Usability-Test wird aus der Perspektive der MCI und aus der Perspektive des Krisenmanagements betrachtet. Erst diese kombinierte Betrachtung führt zu einem systematischen Ansatz für die Durchführung von Usability-Tests in Krisenszenarien. Durch diesen Ansatz lässt sich die Häufigkeit der Usability-Tests bei gleichbleibendem Gesamtaufwand steigern.

scholarly journals Measuring User Satisfaction in Website Usability by Considering Stress Level

2021 ◽  
Vol 5 (3) ◽  
pp. 333
Author(s):  
Surya Jaya Raka ◽  
Djoko Budiyanto Setyohadi
Keyword(s):  
Human Computer Interaction ◽  
Normal Stress ◽  
Stress Level ◽  
User Satisfaction ◽  
Usability Testing ◽  
Website Usability ◽  
Usability Test ◽  
Stress Levels ◽  
User Ratings ◽  
Computer Interaction

Usability testing, part of the human-computer interaction problem, is a method commonly used to evaluate the performance of a website interface. Today's study of human-computer interaction is important. It is now developed into UI UX (User Interface / User Experience). The website interface can affect user satisfaction and is a principal factor in a website being liked by users and meeting user needs. When a website is first developed, it can be difficult for a developer to understand the need for a website interface that matches the user persona of that website. Therefore, this research is important as an evaluation material for websites that are developed in the context of a website interface to provide a satisfactory appearance according to user personas. This study evaluates a website by conducting a usability test using the ISO-9241 aspect and getting an average result of 50,967, which is categorized as a bad website is taken from all users in the experiment. This study can also prove the psychological factors of users that influence usability testing, namely differences in the perceptions of website ratings between users with normal and (mild, moderate, severe, too severe) psychological stress levels. Users with normal stress levels will have better usability test results than users with stress levels. This study shows better results than user ratings with a normal stress level of 73,750, so it is categorized as a reliable website.

scholarly journals A Proposed Web Based Real Time Brain Computer Interface (BCI) System for Usability Testing

2019 ◽  
Vol 15 (08) ◽  
pp. 108
Author(s):  
Hewawasam Puwakpitiyage C. A. ◽  
Paramesura Rao V. R. ◽  
Muhammad Azizi M. S. A. ◽  
Tee W. J. ◽  
Murugesan R. K. ◽  
...  
Keyword(s):  
Real Time ◽  
Brain Computer Interface ◽  
Usability Testing ◽  
Computer Interface ◽  
Web Based ◽  
Expert Review ◽  
Usability Test ◽  
Usability Tests ◽  
Remote Usability Testing ◽  
Bci System

<p class="Abstract">Hallway testing, Remote Usability testing, Expert review, Automated expert review and A/B testing are the methods commonly used for Usability testing. However, there is no reliable system that integrates Brain Computer Interface (BCI) into the testing process with focus given towards user emotion analysis using electroencephalography (EEG) signals. This paper proposes a system that would be able to identify user emotions while they are conducting usability tests and the results would be able to increase the accuracy of the usability test. In the proposed system the results of the usability test would be displayed in real time on a dashboard and a summary report can be generated for distribution.</p>

scholarly journals A Proposed Web Based Real Time Brain Computer Interface (BCI) System for Usability Testing

2019 ◽  
Vol 15 (07) ◽  
pp. 111
Author(s):  
Hewawasam Puwakpitiyage Chamode Anjana ◽  
Paramesura Rao Vegnish Rao ◽  
Muhammad Azizi Muhammad Syahir Amali bin ◽  
Tee Wee Jing ◽  
Murugesan Raja Kumar ◽  
...  
Keyword(s):  
Real Time ◽  
Brain Computer Interface ◽  
Usability Testing ◽  
Computer Interface ◽  
Web Based ◽  
Expert Review ◽  
Usability Test ◽  
Usability Tests ◽  
Remote Usability Testing ◽  
Bci System

<strong>Hallway testing, Remote Usability testing, Expert review, Automated expert review and A/B testing are the methods commonly used for Usability testing. However, there is no reliable system that integrates Brain Computer Interface (BCI) into the testing process with focus given towards user emotion analysis using electroencephalography (EEG) signals. This paper proposes a system that would be able to identify user emotions while they are conducting usability tests and the results would be able to increase the accuracy of the usability test. In the proposed system the results of the usability test would be displayed in real time on a dashboard and a summary report can be generated for distribution. </strong>

Usability Testing: Making it Work for the Army

2009 ◽  
Vol 53 (25) ◽  
pp. 1868-1872
Author(s):  
Pamela A. Savage-Knepshield
Keyword(s):  
Resource Constraints ◽  
Usability Testing ◽  
End Users ◽  
Lessons Learned ◽  
Test Procedures ◽  
Thinking Aloud ◽  
Usability Test ◽  
Usability Tests ◽  
Hybrid Solutions ◽  
Early Formative

During an early formative usability test, representative end-users perform a set of tasks using a prototype or simulation of a system. While performing tasks and thinking aloud, a skilled specialist observes and takes notes recording how easily a participant performs the tasks and logging issues encountered. Sessions are conducted in a usability test lab, while interested parties watch from a separate observation room through a one-way mirror. Due to cost, schedule, and resource constraints many elements of conventional usability testing are not viable for use when testing equipment with Warfighters. To overcome these challenges and meet the needs of system developers, usability test procedures were modified and hybrid solutions developed. Descriptions and examples of these modifications are provided as are lessons learned and insights gained through their use during the course of seven usability tests.

scholarly journals PERBANDINGAN ANALISA USABILITY DESAIN USER INTERFACE PADA WEBSITE SHOPEE DAN BUKALAPAK MENGGUNAKAN METODE HEURISTIC EVALUATION

2021 ◽  
Vol 12 (3) ◽  
pp. 188
Author(s):  
Siti Auliaddina ◽  
Adiva Arini Puteri ◽  
Iedam Fardian Anshori
Keyword(s):  
User Interface ◽  
Heuristic Method ◽  
Heuristic Evaluation ◽  
Usability Test ◽  
Usability Tests ◽  
Test User ◽  
Computer Interaction

AbstrakWebsite e-commerce yang merupakan website untuk melakukan transaksi jual beli haruslah memiliki User Interface (UI) yang menarik agar dapat membuat banyak user tertarik menggunakan websitenya dalam transaksi jual beli. User Interface merupakan salah satu faktor yang menentukan banyaknya pengunjung pada suatu website. User Interface dibahas dalam ilmu disiplin HCI (Human and Computer Interaction) atau biasa disebut juga interaksi manusia dan computer. Karena begitu pentingnya User Interface pada suatu web maka diperlukan Usability Test, untuk mengecek seberapa efisien dan efektifnya User Interface website tersebut. Dalam penelitian ini penulis melakukan perbandingan Usability Test dua website e-commerce yaitu Bukalapak dan Shopee yang merupakan 2 dari 3 besar website e-commerce terbesar di Indonesia. Metode yang digunakan adalah metode Heuristic yang semua karakeristiknya dapat digunakan untuk mengetest semua karakteristik User Interface yang efisien dan efektif. Penelitian dilakukan dengan menyebarkan kuesioner kepada 70 orang koresponden. Dari hasil penelitian ini didapat bahwa website Shopee lebih efektif dan efisien untuk digunakan diabndingkan dengan website Bukalapak. Kata Kunci : Interaksi Manusia dan computer, Metode Heursitic, Usability Test, User Interface, Website. AbstractAn e-commerce website which is a website for conducting buying and selling transactions must have an attractive User Interface (UI) in order to make many users interested in using their website in buying and selling transactions. The User Interface is one of the factors that determine the number of visitors to a website. User Interface is discussed in the discipline of HCI (Human and Computer Interaction) or also known as human and computer interaction. Because the User Interface is so important on a website, a Usability Test is needed, to check how efficient and effective the website's User Interface is. In this study, the authors compare the Usability Tests of two e-commerce websites, namely Bukalapak and Shopee, which are 2 of the 3 biggest e-commerce websites in Indonesia. The method used is the Heuristic method which all of its characteristics can be used to test all the characteristics of an efficient and effective User Interface. The research was conducted by distributing questionnaires to 70 correspondents. From the results of this study, it was found that the Shopee website was more effective and efficient to use compared to the Bukalapak website. Keywords : Heuristic Method, Usability Test, Human and Computer Interaction, User Interface, Website.

Integrating Usability, Semiotic, and Software Engineering into a Method for Evaluating User Interfaces

2009 ◽  
pp. 448-464
Author(s):  
Kenia Sousa ◽  
Albert Schilling ◽  
Elizabeth Furtado
Keyword(s):  
User Interface ◽  
Software Engineering ◽  
Human Computer Interaction ◽  
User Interfaces ◽  
Usability Engineering ◽  
Ui Design ◽  
Usability Tests ◽  
Computer Interaction ◽  
Area Of Study

We present artifacts and techniques used for user interface (UI) design and evaluation, performed by professionals from the human-computer interaction (HCI) area of study, covering usability engineering and semiotic engineering, which can assist software engineering (SE) to perform usability tests starting earlier in the process. Tests of various interaction alternatives, produced from these artifacts, are useful to verify if these alternatives are in accordance with users’ preferences and constraints, and usability patterns, and can enhance the probability of achieving a more usable and reliable product.

scholarly journals Collaborative Production Model of Educational Resources for Human-Computer Interaction Community in Latino America

2021 ◽  
Author(s):  
Jaime Muñoz-Arteaga
Keyword(s):  
Human Computer Interaction ◽  
Latin American ◽  
Educational Resources ◽  
Production Model ◽  
Great Activity ◽  
Usability Tests ◽  
Proposed Model ◽  
Latin American Region ◽  
American Region ◽  
Computer Interaction

Today, human-computer interaction (HCI) shows great activity, dynamism, and academic presence throughout the world, having special relevance in the Latin American region. The region is not only vast for its geographical space but also diverse and multicultural, where researchers and academics from this area or community have proposed and made known the benefits of the HCI that they can bring to today’s society. However, some problems arise and need to be addressed in the HCI area in the Latin American region, such as the lack of training strategies and the availability of content and educational resources in Spanish. In order to mitigate this problem, the current work proposes a collaborative production model of educative resources for human-computer interaction developed in Latin America. The model preconizes a series of strategies and technological services to support the collaborative production and access of HCI educative resources such as videos, slides, handouts, textbooks, user experience analysis, and usability tests. The proposed model is tested throughout two real case studies conducted by teachers and researchers from different Latin American universities in order to produce and use the HCI educative resources for under- and postgraduate courses.

Integrating Usability, Semiotic, and Software Engineering into a Method for Evaluating User Interfaces

2009 ◽  
pp. 2307-2324
Author(s):  
Kenia Sousa ◽  
Albert Schilling ◽  
Elizabeth Furtado
Keyword(s):  
User Interface ◽  
Software Engineering ◽  
Human Computer Interaction ◽  
User Interfaces ◽  
Usability Engineering ◽  
Ui Design ◽  
Usability Tests ◽  
Computer Interaction ◽  
Area Of Study

We present artifacts and techniques used for user interface (UI) design and evaluation, performed by professionals from the human-computer interaction (HCI) area of study, covering usability engineering and semiotic engineering, which can assist software engineering (SE) to perform usability tests starting earlier in the process. Tests of various interaction alternatives, produced from these artifacts, are useful to verify if these alternatives are in accordance with users’ preferences and constraints, and usability patterns, and can enhance the probability of achieving a more usable and reliable product.

Integrating Usability, Semiotic, and Software Engineering into a Method for Evaluating User Interfaces

2007 ◽  
pp. 55-81
Author(s):  
Kenia Sousa ◽  
Albert Schilling ◽  
Elizabeth Furtado
Keyword(s):  
User Interface ◽  
Software Engineering ◽  
Human Computer Interaction ◽  
User Interfaces ◽  
Usability Engineering ◽  
Ui Design ◽  
Usability Tests ◽  
Computer Interaction ◽  
Area Of Study

We present artifacts and techniques used for user interface (UI) design and evaluation, performed by professionals from the human-computer interaction (HCI) area of study, covering usability engineering and semiotic engineering, which can assist software engineering (SE) to perform usability tests starting earlier in the process. Tests of various interaction alternatives, produced from these artifacts, are useful to verify if these alternatives are in accordance with users’ preferences and constraints, and usability patterns, and can enhance the probability of achieving a more usable and reliable product.

scholarly journals USABILITY TESTING MENGGUNAKAN METODE HEURISTIC EVALUATION PADA APLIKASI E-MUSRENBANG BAPPEDA KABUPATEN BADUNG

2019 ◽  
Vol 16 (1) ◽  
pp. 87
Author(s):  
Thrisnandha Purnama ◽  
I Made Adrwi Pradnyana ◽  
Ketut Agustini
Keyword(s):  
Human Computer Interaction ◽  
Usability Testing ◽  
Heuristic Evaluation ◽  
Computer Interaction

AbstrakDengan semakin majunya perkembangan teknologi informasi, pemerintah membuat aplikasi web yang mempermudah masyarakat untuk mengetahui informasi mengenai perencanaan ataupun hasil yang transparan terkait pembangunan dalam suatu wilayah. Kabupaten Badung Provinsi Bali adalah salah satu wilayah yang memanfaatkan perkembangan teknologi tersebut, Bappeda Kabupaten Badung menggunakan aplikasi E-Musrenbang. Aplikasi E-Musrenbang merupakan salah satu produk yang digunakan untuk melakukan proses perencanaan pembangunan, dengan adanya sistem ini maka proses pembangunan Kabupaten Badung akan dapat terencana dengan baik dan menghasilkan sebuah laporan demi terciptanya Kabupaten Badung yang lebih baik, maju dan nyaman. Pengujian usability sangat penting untuk mengetahui tingkat usability suatu sistem karena hasil pengukurannya bisa digunakan sebagai masukan penting untuk memperbaiki sistem tersebut dimasa mendatang menjadi lebih baik. Penelitian ini bertujuan untuk mengevaluasi aspek usability sistem aplikasi E-Musrenbang Bappeda dengan Metode Heuritic Evaluation, dan menggunakan 15 responden  yang merupakan pengguna sistem aplikasi E-Musrenbang. Rekomendasi perbaikan Sistem Aplikasi E-Musrenbang Bappeda didapat dari hasil pengukuran usability terhadap responden serta dari teori HCI (Human Computer Interaction) yang berkaitan dengan ilmu disiplin yang berfokus pada desain, evaluasi dan implementasi dari interaksi sistem yang digunakan oleh manusia. Kata kunci: usability, heuristik, E-Musrenbang

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