scholarly journals Dynamic Capabilities in the German financial services industry

2018 ◽  
Vol 26 (3-4) ◽  
pp. 92-102
Author(s):  
Tobias Oeser
Keyword(s):  
Financial Services ◽  
Dynamic Capabilities ◽  
Design Method ◽  
Theoretical Concept ◽  
Financial Services Industry ◽  
Environmental Dynamism ◽  
Innovation Activities ◽  
Multiple Case ◽  
Services Industry

Purpose. The purpose of this work is to investigate processes constituting to Dynamic Capabilities in companies of the German financial services industry. Design/Method/Approach. Exploratory with a qualitative approach and a multiple case study method. Findings. The results indicate a connection of Dynamic Capabilities and the dynamism of the environment. The actual Dynamic Capabilities seem to operate in business model related activities, such as distribution channels, but not in product development. Theoretical implications. Suggestions are given for the development of a comparative measurement concept for Dynamic Capabilities. furthermore, the inclusion of environmental dynamism in the research is emphasized. Practical implications. Firms can use the structure of sensing, seizing and reconfiguration and apply the dimensions for the relational measurement to evaluate their innovation activities. Originality/Value. Connections of Dynamic Capabilities to the environmental dynamism were found. Furthermore, the process lens of this research makes the theoretical concept of dynamic capabilities more graspable and gives suggestions for an operationalization.   Paper type – empirical.    

Perceptions of Lean Six Sigma: A Multiple Case Study in the Financial Services Industry

2016 ◽  
Vol 23 (2) ◽  
pp. 29-44 ◽  
Author(s):  
Bart A. Lameijer ◽  
David T. J. Veen ◽  
Ronald J. M. M. Does ◽  
Jeroen De Mast
Keyword(s):  
Six Sigma ◽  
Financial Services ◽  
Multiple Case Study ◽  
Lean Six Sigma ◽  
Financial Services Industry ◽  
Multiple Case ◽  
Services Industry

Mindfully Resisting the Bandwagon: Reconceptualising IT Innovation Assimilation in Highly Turbulent Environments

2012 ◽  
Vol 27 (3) ◽  
pp. 213-235 ◽  
Author(s):  
Martin Wolf ◽  
Roman Beck ◽  
Immanuel Pahlke
Keyword(s):  
Financial Services ◽  
Dynamic Capabilities ◽  
The United States ◽  
Environmental Turbulence ◽  
Financial Services Industry ◽  
Institutional Pressures ◽  
Negative Consequences ◽  
Turbulent Environments ◽  
It Innovation ◽  
Services Industry

Environmental turbulence (ET), as exemplified by the recent financial crisis between 2007 and 2009, leads to a high degree of uncertainty, and fosters mimicry and resulting bandwagon phenomena in information technology (IT) innovation assimilation processes. In these highly turbulent environments, ‘mindless’ IT innovation assimilation by participating organizations plays a major role in the manifestation and facilitation of mimetic influences. Even in less turbulent economic cycles, highly turbulent industries such as the financial services industry have to deal with demanding IT innovation assimilation processes, and are exposed to varying levels of ET and mimicry. Drawing upon the theory of dynamic capabilities, organizational mindfulness (OM) is one viable means to mitigate the potentially negative consequences of mimetic behaviour. Here, mindful organizations are more successful in overcoming situations of high dynamism, and sometimes are even able to exploit them. So far, little empirical research has been conducted to quantify the influence of OM in scenarios of high dynamism and mimicry. On the basis of 302 complete responses from senior IT managers in the financial services industry from the Anglo-Saxon countries (the United States, Canada and the United Kingdom), this research contributes to a deeper understanding of the interaction of OM with institutional pressures against the background of ET.

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