Managerial Challenges for Software House Related to Work, Worker and Workplace: Stress Reduction and Sustenance of Human Capital

Adnan ul Haque; Isaiah Oino

doi:10.17512/pjms.2019.19.1.13

Development and Evaluation of an Online Toolkit for Managers of 9-1-1 Emergency Communications Centers to Reduce Occupational Stress

Health Promotion Practice ◽

10.1177/15248399211042332 ◽

2021 ◽

pp. 152483992110423

Author(s):

Hendrika Meischke ◽

Megan Rogers ◽

Sarah Manchanda ◽

Jeanne M. Sears ◽

Debra Revere ◽

...

Keyword(s):

Occupational Stress ◽

Stress Reduction ◽

Online Survey ◽

Workplace Stress ◽

Digital Learning ◽

Registration Data ◽

Qualitative Thematic Analysis ◽

Relationship Of ◽

The Relationship ◽

Utility Measures

This article describes the development and evaluation of an online workplace stress reduction toolkit for use by managers of 9-1-1 emergency communication centers (ECCs). A three-step process for development and testing of digital learning resources was used: (1) establishing need and focus through ECC manager stakeholder engagement, (2) pretesting of the toolkit with the target ECC manager audience, and (3) toolkit utilization and evaluation. The toolkit was developed in close partnership with stakeholders throughout the entire process. Toolkit usage was documented via registration data. The evaluation utilized an online survey that included closed and open-ended questions, which were analyzed using descriptive statistics and qualitative thematic analysis. Over a 20-month period, 274 people registered for the toolkit and, of those, 184 (67%) accessed the content. Respondents to the evaluation survey (N = 156) scored the toolkit highly on satisfaction, self-efficacy, and perceived utility measures. Survey respondents reported intent to apply toolkit content through the following: providing organizational resources to help workers take better care of themselves (41%); creating a lower stress worksite environment (35%) and sharing resources with staff to (1) reduce stress (19%), (2) support conflict resolution (21%), and (3) prevent and/or stop bullying (17%). In delivering actionable content to ECC managers, the toolkit shows promise in addressing and mitigating occupational stress in ECCs. Further research needs to determine the relationship of this strategy for reducing ECC stress.

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Mindfulness and Stress Reduction: Managing Workplace Stress

The Palgrave Handbook of Workplace Spirituality and Fulfillment ◽

10.1007/978-3-319-61929-3_7-1 ◽

2018 ◽

pp. 1-32

Author(s):

Eugene Ohu ◽

Emem Laguda ◽

Kemi Ogunyemi

Keyword(s):

Stress Reduction ◽

Workplace Stress

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Impact of a Workplace Stress Reduction Program on Blood Pressure and Emotional Health in Hypertensive Employees

The Journal of Alternative and Complementary Medicine ◽

10.1089/107555303765551589 ◽

2003 ◽

Vol 9 (3) ◽

pp. 355-369 ◽

Cited By ~ 111

Author(s):

Rollin McCraty ◽

Mike Atkinson ◽

Dana Tomasino

Keyword(s):

Blood Pressure ◽

Stress Reduction ◽

Emotional Health ◽

Workplace Stress ◽

Reduction Program

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The Impact of Perceived Stress and Coping Adequacy on the Health of Nurses: A Pilot Investigation

Nursing Research and Practice ◽

10.1155/2016/5843256 ◽

2016 ◽

Vol 2016 ◽

pp. 1-11 ◽

Cited By ~ 25

Author(s):

Timothy R. Jordan ◽

Jagdish Khubchandani ◽

Michael Wiblishauser

Keyword(s):

Perceived Stress ◽

Stress Reduction ◽

Work Performance ◽

Fruits And Vegetables ◽

High Stress ◽

Health Risk Behaviors ◽

Stress And Coping ◽

Workplace Stress ◽

And Coping ◽

The Impact

Stress and coping abilities influence the health and work performance of nurses. However, little is known about the combined influence of stress perception and perceived coping adequacy and its impact on the health of nurses. This study examined the relationship between stress, coping, and the combined influences of perceived stress and coping abilities on health and work performance. A valid and reliable questionnaire was completed by 120 nurses in a Midwestern hospital in the USA. In general, the nurses were not healthy: 92% had moderate-to-very high stress levels; 78% slept less than 8 hours of sleep per night; 69% did not exercise regularly; 63% consumed less than 5 servings of fruits and vegetables per day; and 22% were classified as binge drinkers. When confronted with workplace stress, 70% of nurses reported that they consumed more junk food and 63% reported that they consumed more food than usual as a way of coping. Nurses in the “high stress/poor coping” group had the poorest health outcomes and highest health risk behaviors compared to those in other groups. The combined variables of perceived stress and perceived coping adequacy influenced the health of nurses. Therefore, worksite health promotion programs for nurses should focus equally on stress reduction, stress management, and the development of healthy coping skills.

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Comparing Effectiveness of HRV-Biofeedback and Mindfulness for Workplace Stress Reduction: A Randomized Controlled Trial

Applied Psychophysiology and Biofeedback ◽

10.1007/s10484-020-09477-w ◽

2020 ◽

Vol 45 (4) ◽

pp. 307-322

Author(s):

Amelie Edith Brinkmann ◽

Sophia Antonia Press ◽

Eduard Helmert ◽

Martin Hautzinger ◽

Inna Khazan ◽

...

Keyword(s):

Randomized Controlled Trial ◽

Stress Reduction ◽

Small Sample Size ◽

Controlled Trial ◽

Small Sample ◽

Workplace Stress ◽

Effect Sizes ◽

Medium Effect ◽

Control Group ◽

Randomized Controlled

Abstract Psychophysiological disorders due to work-related stress continue to be highly costly for health systems and approaches for cost-effective and easily accessible interventions are much needed. Both heart rate variability-biofeedback (HRV-Bfb) and mindfulness-based interventions (MBI) have been empirically shown to reduce stress. This study compares these two interventions in the work context to a wait-list-control-group (WLC). In this three-armed randomized controlled trial (RCT), 69 healthy adults employed in the same organization were randomized to participate in HRV-Bfb, MBI or the WLC. Participants were assessed for psychophysiological parameters of stress (stress perception, coping, HRV parameters and cortisol) and stress related symptoms (depressive symptoms, psychological wellbeing, mindfulness and self-compassion). Participants trained using either HRV-Bfb or MBI for 6 weeks on a daily basis. Outcomes were assessed at baseline, after the intervention and at follow-up 12 weeks later. Results did not show any statistically significant differences between HRV-Bfb and MBI groups, and neither of the intervention groups (IGs) differed from the WLC. Findings suggest an overall reduction in stress for all groups, including the WLC, with mostly small to medium effect sizes. However, it is important to note that participants with higher baseline stress levels might benefit more from mindfulness and biofeedback-based stress reduction interventions. The results have to be interpreted with caution due to the relatively small sample size. MBI might have a slightly stronger effect on stress reduction in comparison to HRV-Bfb, as suggested by the effect sizes. This study highlights issues and challenges of the implementation of such interventions in corporate health management.

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