Informatics for Patient Safety: A Nursing Research Perspective

2006 ◽  
Vol 24 (1) ◽  
pp. 219-254 ◽  
Author(s):  
Suzanne Bakken

In Crossing the Quality Chasm, the Institute of Medicine (IOM) Committee on Quality of Health Care in America identified the critical role of information technology in designing a health system that produces care that is “safe, effective, patient-centered, timely, efficient, and equitable” (Committee on Quality of Health Care in America, 2001, p. 164). A subsequent IOM report contends that improved information systems are essential to a new health care delivery system that “both prevents errors and learns from them when they occur” (Committee on Data Standards for Patient Safety, 2004, p. 1). This review specifically highlights the role of informatics processes and information technology in promoting patient safety and summarizes relevant nursing research. First, the components of an informatics infrastructure for patient safety are described within the context of the national framework for delivering consumer-centric and information-rich health care and using the National Health Information Infrastructure (NHII) (Thompson & Brailer, 2004). Second, relevant nursing research is summarized; this includes research studies that contributed to the development of selected infrastructure components as well as studies specifically focused on patient safety. Third, knowledge gaps and opportunities for nursing research are identified for each main topic. The health information technologies deployed as part of the national framework must support nursing practice in a manner that enables prevention of medical errors and promotion of patient safety and contributes to the development of practice-based nursing knowledge as well as best practices for patient safety. The seminal work that has been completed to date is necessary, but not sufficient, to achieve this objective.

Author(s):  
Muluneh E. Gizaw ◽  
Getachew W. Tessema

<p>The emergence of knowledge management (KM) technologies has been enabling health care sectors to promote effective management of knowledge and provide evidence-based medicine for improving service deliveries. As a result, the health care industry is increasingly becoming a knowledge-based community that depends critically on using technologies to KM activities. This paper attempts to review various literatures and gives an intellectual background to the study from various studies conducted by different researchers on the thoughts of various KM technologies in health systems. According to the study, technologies play a prominent role in health care sectors in utilizing their organizational and personal knowledge effectively which in turn enhances the quality of health care services. The usage and practice of KM in the health sector is increasingly promoted due to the emergence of health information technology. There are number of information technology solutions that assist healthcare sectors in knowledge management. Health care portals, search engines, retrieval and classification tools, e-collaboration tools, content management systems and other technologies are widely employed to manage the massive and ongoing health information and share it with their users. Therefore, it is indispensable to pay special attention in using these technologies to manage organizational and individual knowledge available within and outside healthcare organization. Overall, this study has proved that information and communication technology are valuable to support and scale up knowledge management processes for the effectiveness and quality of health care services.</p>


2014 ◽  
Vol 3 (6) ◽  
pp. 8 ◽  
Author(s):  
Israel R Kabashiki ◽  
Ngozi I Moneke

Background: Health Information and Communication Technology (HICT) has the potential to reduce patient wait time and improves patient satisfaction. The Long wait times for patients to receive medical services are a big issue in Canada. The Canadian government has invested in Information and Communication Technology (ICT) to shorten patient referral wait times for medical services. Little was known about the association between ICT investments and the quality of health care delivery, and particularly between the use of ICT and referral wait times in the Manitoba Health System (MHS). Methods: The purpose of this quantitative correlational study was to determine if a relationship existed between the use of HICT and the quality of health care delivery in the MHS. The quality of health care delivery was measured in terms of referral wait time, health information sharing effectiveness, physicians’ satisfaction, and patients’ satisfaction. Conclusion: Findings indicated the absence of a significant association between HICT use and referral wait times. Significant correlations were found to exist between (1) HICT use and health information sharing effectiveness, (2) HICT use and physician’s satisfaction, and (3) HICT use and patient’s satisfaction. Four recommendations emerged from this study: First, patient satisfaction should be used as an indicator of the quality of health care delivery. Second, health knowledge repository and expert systems should be integrated into health ICT systems to minimize unnecessary referrals. Third, a mixed health system should be implemented to shorten wait times. Fourth, the portability of the Canadian Medicare should be enhanced to allow Manitobans in particular and Canadians in general to seek medical services abroad. This study was intended to contribute to the existing body of knowledge associated with ICT investments’ outcomes and health care delivery in the MHS.  


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