scholarly journals PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN KEPERCAYAAN INTERPERSONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR KARYAWAN [EFFECT OF TRANSFORMATIONAL LEADERSHIP AND INTERPERSONAL TRUST ON EMPLOYEE'S ORGANIZATIONAL CITIZENSHIP BEHAVIOR]

2021 ◽  
Vol 1 (2) ◽  
pp. 60
Author(s):  
Mei Ie ◽  
Oey Hannes Widjaja

<p>One of the factors that encourage organizational citizenship behavior is transformational leadership. Transformational leadership encourages organizational citizenship behavior that is voluntary and is not directly connected to the organizational reward system, but contributes to improving organizational effectiveness and climate. Apart from transformational leadership, a factor that can affect organizational citizenship behavior is interpersonal trust. When the interpersonal trust among employees is very strong, they tend to show strong Organizational Citizenship Behavior. The purpose of this study was to determine the effect of transformational leadership and interpersonal beliefs on organizational citizenship behavior. Researchers distributed questionnaires to 100 respondents. The sampling method is probability sampling with a simple random sampling type. The data analysis method in this study is a quantitative method and Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) approach. The results of this study state that transformational leadership affects organizational citizenship behavior and interpersonal beliefs affect organizational citizenship behavior of employees.</p><p><strong>BAHASA INDONESIA ABSTRACT:</strong></p><p>Salah satu faktor yang mendorong terjadinya <em>organizational citizenship behavior</em> adalah kepemimpinan transformasional. Kepemimpinan transformasional mendorong <em>organizational citizenship behavior</em> yang bersifat sukarela dan tidak terhubung langsung ke sistem penghargaan organisasi, tetapi berkontribusi untuk meningkatkan efektivitas dan iklim organisasi. Selain kepemimpinan transformasional, faktor yang dapat mempengaruhi <em>organizational citizenship behavior</em> adalah kepercayaan interpersonal. Ketika kepercayaan interpersonal di antara karyawan sangat kuat, mereka cenderung menunjukkan perilaku <em>Organizational Citizenship Behavior</em> yang kuat. Tujuan penelitian ini adalah untuk mengetahui pengaruh dari kepemimpinan transformasional dan kepercayaan interpersonal terhadap <em>organizational citizenship behavior.</em> Peneliti menyebarkan kuesioner kepada 100 responden. Metode pengambilan sampel adalah <em>probability sampling </em>dengan jenis <em>simple random sampling </em>Metode analisis data dalam penelitian ini adalah metode kuantitatif dan <em>Structural Equation Modelling </em>(SEM) dengan pendekatan <em>Partial Least Squares</em> (PLS). Hasil dari penelitian ini menyatakan bahwa kepemimpinan transformasional berpengaruh terhadap <em>organizational citizenship behavior</em> dan kepercayaan interpersonal berpengaruh terhadap <em>organizational citizenship behavior</em> karyawan.</p>

2021 ◽  
Vol 4 (1) ◽  
pp. 88-98
Author(s):  
Eko Prowoto ◽  
Achmad Affandi

Penelitian ini bertujuan untuk mengetahui pengaruh employee engagemen terhadap kinerja karyawan, pengaruh komitmen karyawan terhadap kinerja karyawan, Peran organizational citizenship behavior pada pengaruh employee engagemen dan komitmen karyawan terhadap kinerja karyawan. Sampel dalam penelitian ini adalah karyawan PT. IPA Abong Wonosobo.  Mengadopsi pendekatan metode kuantitatif, studi ini menggunakan purposive sampling dan data diperoleh dari kuesioner. Dengan menggunakan pendekatan Partial Least Squares (PLS) Structural Equation Modeling (SEM) dan analisis isi hasil menunjukkan bahwa employee engagemen dan komitmen karyawan berpengaruh terhadap kinerja karyawan (H1 dan H2 diterima). OCB memainkan pengaruh mediasi yang penting terhadap pengaruh employee engagemen terhadap kinerja karyawan (H3 diterima). Juga ditemukan OCB tidak mampu menjadi variabel mediasi terhadap pengaruh komitmen karyawan  terhadap kinerja karyawan (H4 ditolak).


2020 ◽  
Vol 11 (2) ◽  
pp. 300-319
Author(s):  
Busharmaidi

Industri Kecil dan Menengah memiliki peran penting dalam meningkatkan penyerapan tenaga kerja di sektor industri. Pembinaan dan pendampingan kelompok usaha ini merupakan bagian penting dari Kementerian Perindustrian, termasuk keterlibatan Pejabat Fungsional Penyuluh Industri (PFPP). PFPP, adalah pejabat fungsional yang bertugas melakukan penyuluhan terhadap industri khususnya industri kecil dan menengah. Penelitian ini bertujuan untuk menganalisis Organizational Citizenship Behavior (OCB) PFPP dilihat dari sikap kewirausahaan, budaya organisasi dan komitmen organisasi. Penelitian ini menggunakan metode survei dengan pendekatan kuantitatif. Sampel penelitian ini adalah 191 responden PFPP yang tersebar di seluruh wilayah yang dipilih dengan menggunakan simple random sampling. Data yang terkumpul dianalisis menggunakan perangkat lunak SEM (Structural Equation Modeling) PLS yang sebelumnya telah diuji dengan model. Hasil penelitian menunjukkan bahwa terdapat pengaruh positif dan signifikan sikap kewirausahaan terhadap komitmen dan OCB. Ditemukan juga pengaruh yang positif dan signifikan, sikap kewirausahaan, budaya organisasi dan komitmen terhadap OCB, serta pengaruh budaya organisasi terhadap OCB melalui komitmen. Sedangkan pengaruh sikap kewirausahaan terhadap OCB melalui komitmen ditemukan berhubungan negatif. Temuan penelitian ini menunjukkan bahwa sikap kewirausahaan tidak mendukung OCB melalui komitmen. Penelitian selanjutnya diharapkan memiliki beberapa variabel yang lebih luas, dengan tetap memperhatikan sikap kewirausahaan sebagai variabel bebas. Kata kunci: Sikap kewirausahaan, budaya organisasi, komitmen organisasi dan OCB


2016 ◽  
Vol 7 (1) ◽  
pp. 1225
Author(s):  
Athina Al Yusfi

The purpose of this research is to determine the effect of leadership transformational  and organizational commitment  organizational citizenship behavior the teacher junior high shcool Jakarta..The research methodology was survey which were selected by simple random sampling technique. Analysis and interpretation of the data indicate that (1) transformational leadership has a positive direct effect in organizational citizenship behavior, (2) organizational commitment has a positive direct effect in organizational citizenship behavior, (3) transformational leadership  has a positive direct effect in organizational commitment.


2016 ◽  
Vol 7 (1) ◽  
pp. 1225-1233
Author(s):  
Athina Al Yusfi

The purpose of this research is to determine the effect of leadership transformational  and organizational commitment  organizational citizenship behavior the teacher junior high shcool Jakarta..The research methodology was survey which were selected by simple random sampling technique. Analysis and interpretation of the data indicate that (1) transformational leadership has a positive direct effect in organizational citizenship behavior, (2) organizational commitment has a positive direct effect in organizational citizenship behavior, (3) transformational leadership  has a positive direct effect in organizational commitment.


2021 ◽  
Vol 13 (10) ◽  
pp. 5594
Author(s):  
Jehanzeb Khan Gurmani ◽  
Noor Ullah Khan ◽  
Muhammad Khalique ◽  
Muhammad Yasir ◽  
Asfia Obaid ◽  
...  

Voluntary pro-environmental behaviors in the workplace such as organizational citizenship behavior towards environment (OCBE) are pertinent for the organizations striving to become environmentally responsible entities. The significance of OCBE for green organizational initiatives has led scholars to strive for expanding its nomological network. Approaching from the theoretical angle of the social information processing approach, this quantitative, survey-based study theoretically links and empirically tests the impact of environmental transformational leadership on organizational citizenship behavior towards environment (OCBE) via mediating mechanism of perceived meaningful work. Data from a sample of 311 employees working in Pakistan’s hospitality sector were collected and analyzed to test the hypothesized relationships using structural equation modelling. Results indicated the indirect effect of perceived meaningful work on the relationship between environmental transformational leadership and organizational citizenship behavior towards environment. Implications of both theoretical and practical nature are laid out in the relevant sections of the paper.


2021 ◽  
pp. 1667-1676
Author(s):  
Maria Grace Herlina ◽  
Nopriadi Saputra

Highly competitive and continuous business changes in telecommunication industry make organizational citizenship behavior (OCB) strategically important. This research aims to test the impact of transformational leadership of the direct supervisor on working motivation of the employees. Does supervisor's leadership capability impact on employees' work motivation more intrinsically or extrinsically? The study was conducted in an Indonesian telecommunication company which provides television cable and high-speed internet services for the high-rise building in Java and Sumatra. It involved 199 employees as the respondents. The collected data was analyzed with structural equation modelling approach. The statistical test has proved that transformational leadership has a positive impact on work motivation and organizational citizenship behavior. The motivation – both extrinsic motivation and intrinsic motivation, impacts on organizational citizenship behavior significantly. Although transformational does impact on organizational citizenship behavior both directly and indirectly, but the working motivation does not play a mediating role in the relationship between transformation leadership and organizational citizenship behavior.


Author(s):  
Devi Shinta Prahesti ◽  
I Gede Riana ◽  
I Made Artha Wibawa

The purpose of this study is to analyze and explain the mediating role of organizational citizenship behavior on the relationship of transformational leadership on employee performance of cooperatives in Tabanan. The study population were employees of cooperatives in the district of Tabanan with a sample size is 114 respondents in 25 cooperatives. The sampling technique is done by simple random sampling technique. The research instrument used questionnaire and analysis methods using Partial Least Square (PLS) with software SmartPLS 2.0. The results showed (1) transformational leadership has a positive and significant effect on OCB (2) transformational leadership has a positive and significant effect on employee performance (3) OCB has a positive and significant effect on the performance of employees (4) OCB mediate partially and positive and significant relationship between leadership transformasional and employee performance. The implication of this study indicated that transformational leadership was found as a major factor in improving employee performance.. Suggestions for the results are expand the orientation research in wider scope industry and organization to reach more obtain results.


2019 ◽  
Vol 10 (1) ◽  
pp. 151
Author(s):  
Desi Ulpa Anggraini ◽  
Wibowo Wibowo ◽  
Hanes Riyadi ◽  
Husein Umar

The objectives of this study is to analyze the factors affecting Organizational Citizenship Behavior (OCB) Nonacademic Employees in Private Universities in South Sumatra. The research design used in the study is explanatory design which explains the causal relationship among variables and scoring all indicators for each variables. The study location is in South Sumatra Province while the research objects are 13 Private Universities with 200 nonacademic employees as respondents. This dissertation used primary data from questionnaire filled out by the respondents. The sample selection used simple random sampling. The method of research used descriptive statistics using SPSS and Structural Equation Modeling (SEM). The descriptive analysis shows that the level of OCB, Work Satisfaction, Transformation Leadership, Work Motivation, and Organization Culture are at a positive level. The results of relationship among variables stated that the Transformational Leadership has no significant impact on OCB, Work Motivation has significant impact on OCB, Organization Climate has significant impact on OCB, Work Motivation has significant impact on Work Satisfaction, Organization Climate has significant impact on Work Satisfaction, Transformational Leadership has significant impact on Work Satisfaction, Transformational Leadership has no significant impact on Work Motivation, Organization Climate has significant impact on Work Motivation, and Work Satisfaction has significant impact on OCB.


2020 ◽  
Vol 2 (01) ◽  
pp. 13-21
Author(s):  
Hesty Aisyah

Tujuan dari penelitian ini adalah untuk mengetahui pengaruh kepuasan kerja dan komitmen organisasi terhadap organizational citizenship behaviour (OCB). Penelitian ini merupakan studi kasus pada karyawan di STMIK Indonesia Padang yang berlokasi di Kota Padang Provinsi Sumatera Barat. Untuk meningkatkan kinerja perusahaan, kualitas layanan akan selalu menjadi faktor penting bagi organisasi yang selalu mengutamakan kepuasan pelanggan. Kualitas sumber daya manusia di perusahaan akan mempengaruhi kualitas layanan yang diberikan kepadan konsumen atau klien, karena itu perusahaan harus mempersiapkan sumber daya manusia yang terampil dan berkinerja baik. Sumber daya manusia  yang menunjukkan perilaku OCB diyakini mampu berkinerja lebih baik. Itu sebabnya organisasi perlu membuat karyawan untuk bisa memiliki perilaku OCB yang optimal. Penelitian ini adalah penelitian asosiatif kausal dengan menggunakan pendekatan kuantitatif. Data dikumpulkan dengan menggunakan kuesioner dengan jumlah sampel 26 responden, dan pemilihan responden yang dipilih menggunakan simple random sampling. Hasil menunjukkan bahwa kepuasan kerja dan komitmen organisasi secara simultan berpengaruh terhadap variabel OCB. Kepuasan kerja secara parsial mempengaruhi variabel OCB. Sementara itu, komitmen organisasi sebagian memengaruhi OCB karyawan secara signifikan.


2017 ◽  
Vol 15 (1) ◽  
pp. 33
Author(s):  
Rina Susanti Hartono

The objective of this research is to analyze the factors that of influence ofEmotional Intelligence, Emptional Labor and Transformational Leadership on Organizational Citizenship Behavior/OCB and Service Quality.The study population number of 2,721 medical and paramedical personnel Hospital in Bekasi.The method used is descriptive survey and explanatory survey with a sample size 356 respondents, while the data analysis method used is Structural Equation Model (SEM).The results showed that Emotional Intelligence, Emotional Labor, and Transformational Leadership partially and together positive and significant impact on OCB with a contribution of 46%. Furthermore Emotional Intelligence, Emotional Labor, Transformational Leadership, and OCB partially or jointly positive and significant impact on Service Quality, with a contribution of 75%.Organizational Citizenship Behavior or partial OCB most dominant influence Service Quality.The model proposed in the study showed a positive effect of Emotional Intelligence, Emotional labor and Transformational Leadership on Service Quality through Organizational Citizenship Behavior.Suggestions for further research can analyze the influence of Organizational Citizenship Behavior towards another set of variables such as customer satisfaction, consumer confidence and consumer loyalty with Service Quality as an intervening variable.Research shows that the variable Organizational Citizenship Behavior with strong mediating variables influence Emotional Intelligence, Emotional labor and Transformational Leadership on Service Quality Medical and Paramedical Hospital in Bekasi.This model can be used as a useful instrument for Hospital Leaders in developing and improving Service Quality through improved behavior of medical personnel and paramedics Hospital based on the relationship between Emotional Intelligence, Emotional labor and Transformational Leadership.


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