scholarly journals Sensemaking in Enterprise Resource Planning Project Deescalation: An Empirical Study

2013 ◽  
Author(s):  
Douglas A. Battleson ◽  
Balasubramaniam Ramesh

2021 ◽  
Vol 39 (10) ◽  
Author(s):  
T. Ramayah ◽  
Lo May-Chiun ◽  
Sarminah Samad ◽  
Noor Hazlina Ahmad ◽  
Hasliza Abdul Halim

This paper is an empirical study that highlights the usage of Enterprise Resource Planning (ERP) system among individual users.  Questionnaire survey was carried out with measures gleaned from the literature. In this study we have proposed and tested a hierarchical reflective model of quality unlike other studies. The results support the higher order hierarchical reflective model tested using the Partial least Squares (PLS) software of SmartPLS. We further found support for all the hypotheses developed. Quality was a significant predictor of continuance intention and satisfaction. Satisfaction also drives continuance intention and mediates the effect of quality on the continuance intention relationship. Implications of the findings are further explored.



Author(s):  
Kenneth Murphy ◽  
Steven John Simon

The goal of this chapter is to demonstrate how cost benefit analysis can be applied to large-scale ERP projects, and that these methods can incorporate the intangible benefits, e.g., user satisfaction. Detailed information on the business case utilized by a large computer manufacturer in their decision to implement the SAP system R/3 is presented. We illustrate how this organization utilized techniques to include intangibles in the implementation project’s cost benefit analysis. The chapter concludes with a discussion on the state of valuing ERP projects and questions to be answered in the future.



2014 ◽  
Vol 32 (3) ◽  
pp. 260-270 ◽  
Author(s):  
Yujong Hwang ◽  
Delvin Grant


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