The Structural Relationships between Perceived Organizational Support, LMX, Person-Organization Fit, Resistant to Organizational Change of Hotel Service Encounter Employees : Focused on the mediating effects of Person-Organization Fit

2018 ◽  
Vol 33 (3) ◽  
pp. 111-132
Author(s):  
Minyoung Kim ◽  
Hyungryong Lee
Keyword(s):  
Organizational Change ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Service Encounter ◽  
Mediating Effects ◽  
Structural Relationships ◽  
Hotel Service ◽  
Person Organization Fit

Benefit Communication and Its Effects on Employees’ Benefit Level Satisfaction: The Multiple Mediating Effects of POS and Benefit Comparison

2020 ◽  
pp. 232948842094366
Author(s):  
Eulogio Cordón-Pozo ◽  
M. Dolores Vidal-Salazar ◽  
José Manuel de la Torre-Ruiz ◽  
Samuel Gómez-Haro
Keyword(s):  
Organizational Support ◽  
Perceived Organizational Support ◽  
Mediating Effects ◽  
Positive Effects ◽  
Benefit Level ◽  
Level Satisfaction

Many firms offer employees a broad range of benefits as part of their compensation. However, little attention has been given to the extent to which firms communicate with their employees in relation to such benefits. This study proposes that benefit communication can have both direct and indirect positive effects on employees’ benefit level satisfaction. The effects of benefit communication were examined by means of a survey among 828 employees of different Spanish firms. This study hypothesized and found that benefit communication led to increased benefit level satisfaction. Similarly, this study found that benefit communication can influence benefit level satisfaction through the multiple intermediating effects of employees’ perceived organizational support and employees’ comparison of their benefits with those of referent others. These results imply that academics and practitioners must pay attention to providing adequate benefit communication in order to ensure the effectiveness of benefits.

The effect of servant leadership on turnover intentions: mediating effects of perceived organizational support, job satisfaction and job embeddedness

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Keyword(s):  
Job Satisfaction ◽  
Servant Leadership ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Turnover Intentions ◽  
Job Embeddedness ◽  
Mediating Effect ◽  
Full Time ◽  
Mediating Effects ◽  
Content Type

Purpose The purpose of this study is to provide a theoretical foundation for the effects of servant leadership and to examine the mediating effects of perceived organizational support, job satisfaction and job embeddedness on employees turnover intentions. Design/methodology/approach Data is gathered from the responses of 115 full-time employees from a number of organizations in a metropolitan area in the southeastern United States to a questionnaire survey. Findings Servant leadership is a significant predictor of POS, job embeddedness and job satisfaction. Support is found for the mediating effect of POS and job embeddedness on the servant leadership-turnover intentions relationship. Practical implications Organizations can put steps into place to decrease turnover intentions through increasing links between individuals within the workplace and community, increasing potential sacrifices and adopting a servant leadership style of management. Originality/value This paper has an original approach as it examines the mechanisms through which servant leadership affects turnover intentions.

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