Simulation Model for Improving a Hospital
This article presents a method for design of improving medical record area in OPD of a governmental hospital case study, Mahasarakham Hospital, Thailand. By using a simulation model which is Petri Nets model for simulating and analysis of coming patients and their relatives in the hospital case study during 6:30-16:00 of the working days. The results found the application was applicable. Recommendations for the design of improving the waiting area case study were discussed and presented in this research.2398-4279 © 2016. The Authors. Published for AMER ABRA by e-International Publishing House, Ltd., UK.. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.Keywords: Out-patient department; medical record; simulation model; petri nets