RELATIONSHIP BETWEEN JOB CHARACTERISTICS AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR: THE MEDIATIONAL ROLE OF JOB SATISFACTION

2005 ◽  
Vol 33 (6) ◽  
pp. 523-540 ◽  
Author(s):  
Su-Fen Chiu ◽  
Hsiao-Lan Chen
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Job Characteristics ◽  
Citizenship Behavior ◽  
Mediating Effects ◽  
Intrinsic Satisfaction ◽  
Mediational Role ◽  
The Relationship

Despite the numerous studies on the antecedents of organizational citizenship behavior (OCB), relatively few researchers have examined the effects of job characteristics on OCB. The aims of this study were to investigate the relationship between job characteristics and OCB and to clarify the mediating effects of job satisfaction. Two hundred and seventy employees from 24 electronic companies participated in this study. The results show that job variety and job significance had a significant positive relationship with OCB, whereas job identity, job autonomy, job feedback and job interdependence were not significantly related to OCB. Furthermore, job satisfaction, especially intrinsic satisfaction, was a mediating mechanism of the relationship between job variety, job significance and OCB. Finally, extrinsic satisfaction did not mediate the relationship between job characteristics and OCB. This finding suggests that practicing managers should enrich job characteristics and place greater emphasis on enhancing employees' intrinsic satisfaction to promote employees' OCB.

scholarly journals The Role Of Job Satisfaction On The Relationship Between Self-Leadership And Organizational Citzenship Behavior

2019 ◽  
Vol 2 (2) ◽  
Author(s):  
AHSAN MANSUR
Keyword(s):  
Job Satisfaction ◽  
Hypothesis Testing ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Voluntary Action ◽  
Citizenship Behavior ◽  
Reliability Test ◽  
The Relationship ◽  
Organizational Citzenship

Organizational citizenship behavior is a voluntary action carried out outside of its main dutyas an employee. Several factors can influence OCB attitudes, such as self leadership andjob satisfaction. The purpose of this study was to determine the effect of self leadership tojob satisfaction and organizational citizenship behavior in the organization or the company.The method used is a survey with the number of respondents in this study as many as 32respondents. The analysis used is the test of validity, reliability test, multiple regression,sobel test, and hypothesis testing. The results of the study show that job satisfaction canmediate between self leadership and organizational citizenship behavior

Educator organizational citizenship behavior and job satisfaction moderation in the GCC expatriate-dominated market

2019 ◽  
Vol 27 (1) ◽  
pp. 19-35 ◽  
Author(s):  
Nabeel Sawalha ◽  
Yunus Kathawala ◽  
Ihab Magableh
Keyword(s):  
Higher Education ◽  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Job Characteristics ◽  
Sem Analysis ◽  
Citizenship Behavior ◽  
Content Type ◽  
Task Identity ◽  
The Relationship

PurposeThis paper aims to explore the relationship between job characteristics (JC) and organizational citizenship behavior (OCB) moderated by job satisfaction (JS) among educators in the higher education institutions in the countries of the Gulf Cooperation Council (GCC), including Saudi Arabia, Kuwait, Bahrain, Qatar, United Arab Emirates and Oman, taking into consideration that most educators at the higher education institutions in this area are expatriates.Design/methodology/approachA sample of 157 faculty members and instructors was used. Five job characteristics (skill variety, task identity, task significance, autonomy and feedback) and five OCB behaviors (altruism, civic virtue, courtesy, conscientiousness, and sportsmanship) were studied. The overall job satisfaction was measured with seven general items adopted from Al-Damour and Awamleh (2002). Data were collected voluntarily using social media network announcements and pencil and paper. Structural equation modeling (SEM) analysis was used in testing this moderation relationship.FindingsResults showed that job satisfaction plays a significant moderating effect in enhancing the relationship between four out of the five job characteristics (feedback, skill variety, task identity and autonomy) and only two out of five OCB behaviors, namely, altruism and courtesy. Also, culture showed no significant impact on results.Research limitations/implicationsUsing a self-reporting tool, the respondents could give biased responses that might influence results. In addition, the use a complex relationship to establish a causality relationship among many variables measured with many items did make it difficult and sometimes errored out using SEM analysis.Practical implicationsThis study delivers important suggestions to the management of these institutions as well as higher education administration about how to enhance their educators’ OCBs as a source of competitive advantage taking into consideration that expatriates work within certain legal and social contexts.Originality/valueWith very limited related research covering this region, this study provides an insight into how educators’ OCBs can be enhanced within unique employment structures and policies designed for expatriate educators in the GCC countries.

Organizational Citizenship Behavior Islamic Perspective (OCBIP) pada Organisasi Tidak Berbasis Islam

2021 ◽  
Vol 7 (2) ◽  
Author(s):  
Usman Usman
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Job Characteristics ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Spirituality In The Workplace ◽  
Positive Effect

Organizational Citizenship Behavior (OCB) is a behavior performed by an individual or employee voluntarily helping each other without expecting an award or reward from the organization or company. This study aims to investigate the role of spirituality in the workplace and job characteristics on job satisfaction and Organizational Citizenship Behavior (OCBIP), especially in organizations that are not affiliated with Islam. The sample of this research is 122 respondents of BLU UPTD Trans Semarang employees and analyzed using Structural Equation Modeling (SEM). The results indicate that in an organizational environment that is not based on Islam,, spirituality in the workplace and job characteristics have a positive effect on job satisfaction and OCBIP.

The Role of Job Satisfaction, Job Ambivalence, and Emotions at Work in Predicting Organizational Citizenship Behavior

2012 ◽  
Vol 11 (4) ◽  
pp. 176-190 ◽  
Author(s):  
René Ziegler ◽  
Christian Schlett ◽  
Kerstin Casel ◽  
Michael Diehl
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Positive Emotions ◽  
Negative Emotions ◽  
Citizenship Behavior ◽  
Cross Sectional ◽  
Peer Ratings ◽  
The Relationship

Various mostly cross-sectional studies have established that job satisfaction is related to organizational citizenship behavior (OCB). A major goal of the present study was to show that job ambivalence (i.e., the coexistence of positive and negative job evaluations) moderates the job satisfaction-OCB relationship. To this end, job satisfaction, job ambivalence, frequency of positive and negative emotions at work, dispositional positive and negative affectivity, and OCB were gathered from employees at time 1. About 2 months later, OCB was assessed by both peer-ratings and self-ratings. As predicted, the relationship between job satisfaction and both peer-rated and self-rated OCB was stronger the lower the experienced job ambivalence. Further findings showed that job satisfaction mediated the relationship between positive emotions and OCB, and that this indirect effect of positive emotions was conditional on low job ambivalence. Negative emotions, though negatively related to OCB, did not contribute to predicting OCB beyond positive emotions.

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