Abusive supervision and employees' job performance: A multiple mediation model

We explored the relationship between abusive supervision (AS) and employee job performance (EJP) by conducting a survey of a group of employees (N = 630) of Chinese public and private companies. We investigated possible mediation in the relationship by leadership justice, supervisory trust, and self-efficacy from three perspectives, namely, self-concept and individual socialization, organizational justice, and leader–member exchange. The results showed that there was a negative relationship between AS and EJP that was mediated by leadership justice, supervisory trust, and self-efficacy. We also found that the negative relationship between AS and EJP was affected by the joint mediating effect of leadership justice and supervisory trust. Implications for academicians and practitioners are discussed.

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The Mediating Effect of English Self-efficacy on the Relationships between Motivation to Learn, Intention to Share Knowledge, and Job Performance Among Military Personnel

ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL ◽

10.24191/abrij.v7i2.14733 ◽

2021 ◽

Vol 7 (2) ◽

pp. 228

Author(s):

Siti Haizam Mohd Zin ◽

Mohammad Nazri

Keyword(s):

Job Performance ◽

Military Personnel ◽

Self Efficacy ◽

Military Training ◽

Armed Forces ◽

Mediating Effect ◽

Future Research ◽

Positive Interactions ◽

Motivation To Learn ◽

The Relationship

Extensive research on the relationship between employees' use of English in the workplace and their job performance has revealed that the use of English at work leads to increased job performance and positive interactions among staff. In relation to this, a good command of English among military staff, especially officers, is of great importance to the Armed Forces, as military personnel often serve abroad and need to be proficient in communicating their instructions and orders to a foreign team. Previous research has also shown that self-efficacy is a significant predictor of job performance; however, the role of self-efficacy in learning English language skills has not been widely explored as mediator in the relationship between motivation to learn, intention to share knowledge, and job performance. Therefore, this paper aims to develop a conceptual framework that can be used to improve the understanding of English self-efficacy and its relationship with employees’ motivation to learn, intention to share knowledge, and capability to complete a given task. This framework informs and guides future research that will test the hypothesized relationships. The findings would assist the English Department of the Education Directorate of the Malaysian Armed Forces to design or revise military training syllabi and approaches.

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Operação Lava Jato: Impactos no Mercado Segurador de Responsabilidade Civil de Executivos

Revista de Administração Contemporânea ◽

10.1590/1982-7849rac2021190386.por ◽

2021 ◽

Vol 25 (2) ◽

Author(s):

Rafael Tonet Rensi ◽

João Vinícius França Carvalho

Keyword(s):

Insurance Coverage ◽

Negative Relationship ◽

Private Companies ◽

Public And Private ◽

Economic Agents ◽

Probability Updating ◽

Legal Context ◽

Car Wash ◽

Directors And Officers ◽

The Relationship

ABSTRACT Context: triggered in 2014, the Car Wash Operation (CWO) belongs to a process of changing the legal context, in the sense of greater responsibility and penalization of public and private companies’ decision makers for acts practiced in the exercise of their functions, object of the Directors’ and Officers’ liability insurance coverage (D&O). Objective: to evaluate the relationship between the growth in the revenues of D&O insurance premiums and the developments of the OCW in Brazil, under the hypothesis of a change in the perception of economic agents exposed to risks covered by D&O insurance, in a process known as probability updating. Methods: official monthly data for all active insurers, arranged longitudinally between 2003 and 2017, and using two-stage regression method for panel data. Results: the OCW had a positive effect not only to the probability of offering this type of insurance, but also to increase the volume of D&O premiums; these results are consistent with the probability-updating hypothesis. Conclusion: the OCW resulted in an increase in revenues of D&O premiums, but there was a negative relationship between OCW and the entire insurance market, suggesting significance of this operation in the sector retraction observed since its outbreak.

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Integrating Implicit Leadership Theories, Leader–Member Exchange, Self-Efficacy, and Attachment Theory to Predict Job Performance

Psychological Reports ◽

10.1177/0033294118773400 ◽

2018 ◽

Vol 122 (3) ◽

pp. 1117-1144 ◽

Cited By ~ 3

Author(s):

Alireza Khorakian ◽

Mohammad Sadegh Sharifirad

Keyword(s):

Job Performance ◽

Self Efficacy ◽

Leader Member Exchange ◽

Leadership Theories ◽

Attachment Insecurity ◽

Implicit Leadership ◽

Implicit Leadership Theory ◽

Implicit Leadership Theories ◽

Member Exchange ◽

The Relationship

The impact of implicit leadership theories on performance and the mechanism linking them have received insufficient theoretical and research attention. Drawing on Bandura's social cognitive theory, the present study contributes theory through examining the assertion that higher congruence between followers' implicit leadership theory and the characteristics of supervisors enhance job performance through higher quality of leader–member exchange and self-efficacy. Moreover, in the proposed model, attachment insecurity was considered as the antecedent of the congruence and leader–member exchange in addition to the moderator of the relationship between them. Capitalizing upon Structural Equation Modeling (SEM), this study tested the model in a field study using a sample of employees in knowledge-oriented firms in Iran. The results suggest that the congruence between followers' implicit leadership theory and the characteristics of supervisors does not directly impact performance and leader–member exchange and self-efficacy are the full mediators. The results also showed that attachment insecurity is the predictor of neither the congruence nor the leader–member exchange. Additionally, attachment insecurity moderates the relationship between these two variables in a way that when attachment insecurity is high, the congruence has more positive impact on leader–member exchange.

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The effect of self-efficacy on job performance through creativity: the moderating roles of customer incivility and service scripts

Asia Pacific Journal of Marketing and Logistics ◽

10.1108/apjml-03-2019-0138 ◽

2020 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Won-Moo Hur ◽

Tae-Won Moon ◽

Jun-Ho Lee

Keyword(s):

Job Performance ◽

Self Efficacy ◽

Design Methodology ◽

Mediating Effect ◽

Content Type ◽

Internal Resources ◽

Beneficial Effects ◽

Positive Effects ◽

Sales Organizations ◽

The Relationship

PurposeThis study aimed to examine the effect of self-efficacy on job performance through creativity. We predicted that exposure to customer incivility and rigid service scripts will moderate the mediating effect of creativity on the relationship between self-efficacy and job performance.Design/methodology/approachSurvey data were collected from 397 salespersons who were working in a department store in South Korea. The PROCESS macro was used to test the study hypotheses.FindingsThe results revealed that the positive relationship between self-efficacy and job performance was partially mediated by creativity. Furthermore, exposure to customer incivility and rigid service scripts weakened the positive effects of self-efficacy on creativity. Finally, customer incivility and rigid service scripts also dampened the positive effects of self-efficacy on job performance through creativity.Research limitations/implicationsSales organizations should understand that the extent to which self-efficacy improves job performance by enhancing creativity is contingent on the extent to which salespersons are exposed to customer incivility and are required to adhere to rigid service scripts in the workplace.Originality/valueOur findings paint a more complete portrait of the beneficial effects of self-efficacy. Specifically, they suggest that the development of creativity is an important mechanism that underlies the process by which internal resources enhance job performance and that customer incivility and service scripts weaken this relationship.

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How Followers' Unethical Behavior is Triggered by Leader-member Exchange: the Mediating Effect of Job Satisfaction

Social Behavior and Personality An International Journal ◽

10.2224/sbp.2013.41.3.357 ◽

2013 ◽

Vol 41 (3) ◽

pp. 357-366 ◽

Cited By ~ 4

Author(s):

Songbo Liu ◽

Xiaoshuang Lin ◽

Wei Hu

Keyword(s):

Job Satisfaction ◽

Unethical Behavior ◽

Negative Relationship ◽

Mediating Effect ◽

Leader Member Exchange ◽

Positive Outcomes ◽

Organizational Behaviors ◽

Member Exchange ◽

The Relationship ◽

Chinese Managers

In previous studies (see e.g., Liden, Sparrowe, & Wayne, 1997; Schyns & Croon, 2006; Volmer, Niessen, Spurk, Linz, & Abele, 2011), leader-member exchange (LMX) has been shown to be related to positive outcomes. However, little attention has been paid to the relationship between LMX and negative organizational behaviors such as unethical behavior. In this study we investigated 249 Chinese managers in 4 different finance companies in China, and found that there is a mediating effect of job satisfaction on the negative relationship between LMX and unethical behavior.

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